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Classroom Support

Academic Technologies

UPDATED: Windows 10 Migration »

UPDATED 6/22/2017: All central classrooms on the Monroe Park Campus have been converted to Windows 10.

This summer the Labs and Classrooms Computing team will be upgrading all centrally-supported classrooms with Windows 10, Microsoft’s latest operating system. The new OS will feature enhanced touch and annotation capabilities, an improved start menu experience, and better overall performance than previous versions of Windows.

In addition to these new end-user features, Windows 10 introduces a new type of resolution and text-size scaling which will enable a migration to full 1080p in most lecture halls as well as many classrooms where the projectors have been updated to handle these higher resolutions. This new feature will enhance visual clarity and text legibility for both instructors and students without making the text smaller or requiring the need to use zooming in most applications.

Media Support Services will also be upgrading many classrooms with non-touch monitors (primarily in Hibbs Hall and Harris Hall) to touch-enabled monitors during the upgrade to Windows 10 to deliver the best possible experience in all of the rooms we support. This is part of a larger effort to install touch-enabled monitors in all centrally supported classrooms.

As part of the migration to Windows 10, beginning before the start of the Fall semester, all centrally-scheduled classrooms will require users to log in using their eID. This move to requiring eID authentication better aligns classrooms with the security goals of the university to protect faculty, students, and staff while using VCU-owned equipment and reduce the risk of unauthorized use of these computers.

For more information and updates during the migration to Windows 10 and the Turning Technologies upgrade, stay tuned to the Classroom Technology blog here: http://wp.vcu.edu/classroomsupport. If you have feedback for us or if you need to report an issue with a classroom, please reach out to us at ts-classroom@vcu.edu or give us a call at 804-828-1098 on the Monroe Park Campus or 804-828-3400 on the MCV Campus.

Recent Computer Issues: »

During the past several weeks we have received an increased number of calls and tickets from faculty who teach in centrally supported spaces across both campuses regarding computer issues. Although we believe these issues are in fact related, no root cause or official workaround has been positively identified and we are actively investigating the issue. . . .

Winter 2017 Classroom Updates! »

Welcome back faculty, students, and staff! Over the break we have updated some of the most commonly used software titles on the computers used in centrally-scheduled/supported classrooms. You can view a full list of the rooms we support here: http://go.vcu.edu/classroomsupport Here is a list of academic licensed software we've updated with the new ve . . .

Summer 2016 Classroom Updates! »

As part of an initiative to better communicate changes to classroom technology, we've created this blog to more easily reach those who want to know more about the changes and updates we make. Sometime these changes are minor, and of course other times we are completely upgrading a classroom with new computers, projects, audio-visual equipment, and other . . .

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We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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