Full-time User Support & Experience Lead at Avertest

A note from the employer:

Avertest is looking to expand our corporate IT team by brining on a User Support and Experience Lead. This is a very exciting opportunity as it will be the first of many additions to our IT team as our business continues to double in size year after year. The individual selected for this role will be instrumental in influencing the direction of the entire IT department and will have the opportunity to wear many hats. While the posting states we prefer a candidate to have three years of experience under their belt, we would certainly be interested in speaking with strong candidates with less experience.

To apply:  Email your resume to rsigler@avertest.com.

TITLE: User Support & Experience Lead

LOCATION: Richmond



Avertest is a leading clinical and forensic toxicology laboratory services company. We are headquartered in Richmond, Virginia and have rapidly growing nationwide network of service centers. We are an information technology driven organization that has developed a differentiated cloud-based infrastructure to further improve our value proposition, scalability, and competitive advantage. We utilize a DevOps strategy to develop and advance our proprietary web-based application as well as forward thinking technology enablement philosophy for the other supporting components of our infrastructure.

This role will play an integral role in supporting and enhancing our overall infrastructure. Support responsibility will encompass our general desktop environment, productivity application support, VOIP, and office network/connectivity, among other areas. However, the primary emphasis will be on supporting and advancing our proprietary application.

The ability to effectively communicate and work with end users as well as understand our strategic business processes is as important as technical know-how. This is a fast-paced position that will provide experience and exposure to a wide range of technology and business areas as well as a high level of visibility within our organization.

Joining Avertest means gaining “much more than just a career.”

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

 Configures and supports end-user workstations and office hardware

 Investigates user problems and identifies their sources; determines possible solutions; tests and implements solutions

 Provides basic oversight and management of SharePoint, VIOP, Microsoft InTune, and connectivity

 Assists personnel of other departments as a computer resource to include password resets, office application support, printer configuration, small/office network admin

 Performs and/or oversees software and application instillation and upgrades

 Troubleshoots networks, systems and applications to identify and correct

malfunctions and other operational difficulties

 Internal and external end user support as well as development testing and quality control for our proprietary application


Degree in related field and three years of help desk or similar support experience

 Ability to communicate technical information to nontechnical personnel

 Ability to install, configure and maintain personal computers, networks and related hardware and software

 Knowledge of computer and/or network security systems, applications, procedures and techniques

 Ability to identify and resolve computer system malfunctions and operations


Skill in organizing resources and establishing priorities

 Excellent verbal and written communication skills

 Ability to learn and support new system applications


Health Insurance

 Dental Insurance

 Vision Insurance

 Life Insurance

 Short Term Disability

 Long Term Disability

 401(k) with company match


 Holiday Pay

 Paid volunteer opportunities

 Employee referral program and bonus


This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.


Two positions at NetSearch Direct: Digital Marketing Associate & Account Manager

Digital Marketing Associate

NetSearch Direct; a growing well-established Search Engine Marketing company, based in Richmond, Virginia, is searching for an online / digital marketing associate to join our 20 person team as an SEO and/or PPC Specialist.

The ideal candidate will fit one of the following descriptions:

  1. Has pay-per-click (PPC) advertising experience and is interested in learning SEO
  2. Has SEO experience and has interest in PPC
  3. Does not have experience in either but is passionate about internet marketing and has a desire to learn SEO and PPC


  1. A great attitude with a desire to learn & be successful as well as a team player with honesty and integrity is the most important things in our company.
  2. A firm foundation in Microsoft Office Suite (Word, Excel, etc.)
  3. A basic understanding of the Web and HTML at minimum

Note: This is a great opportunity to work in a successful company that shares its wins with its team members. The salary range is somewhat wide and will be based on experience.

Salary: Starting salary from $31,000 to $37,000 and possibly higher for someone with senior level experience.

Bonuses: We offer bonus programs that can easily total several thousand dollars per year.

Benefits: Company supplemented Health and Dental. 401K after 1 year of employment.

To apply: Mike Small; Digital Services Manager – Mikes@netsearchdirect.com and copy dward@vcu.edu

Human Resources Positions in the Area

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HR Administrator at Partnership Staffing (Richmond, VA)

‎Friday, ‎February ‎20, ‎2015, ‏‎6:32:30 PM

Job Duties: Recruit passive candidates to identify interested and qualified candidates Source candidates from a variety of avenues with a strong emphasis on Indeed.com, CareerBuilder, etc. to drive traffic to open positions within Estes…

HR & Employee Engagement Coordinator at Royall & Company (Richmond, VA)

‎Wednesday, ‎February ‎18, ‎2015, ‏‎9:09:23 PM

Community Engagement: Support the Human Resources VP in scheduling and event planning for all community engagement … Requirements Bachelor’s degree in human resources, business management, or a related field; or any combination of…

HR Leaves Specialist at Performance Food Group (Richmond, VA)

‎Tuesday, ‎February ‎17, ‎2015, ‏‎4:40:39 PM

Follows up with department/human resources representatives as necessary to ensure resolution of problems involving incomplete, inaccurate, or non-compliant documentation. • Reviews procedures and documents pertaining to day-to-day…

Human Resource Team Member at Target Brands (Richmond, VA)

‎Monday, ‎February ‎16, ‎2015, ‏‎3:49:59 PM

Description: Develop a fast, fun and friendly team.| Support and train team members. Handle applicant information with accuracy, security and confidentiality. Maintain a clean, great-looking work environment.| Requirements: Work…

Human Resource Generalist at Thompson Construction (Richmond, VA)

‎Monday, ‎February ‎16, ‎2015, ‏‎3:19:22 PM

integrity. This position will report to the Vice President, Human Resources & Risk Management. DUTIES AND … promptly. QUALIFICATIONS: · Bachelor’s Degree in Human Resources or related field required. Equivalent experience will…

Human Resources Assistant at OfficeTeam (Richmond, VA)

‎Thursday, ‎February ‎12, ‎2015, ‏‎2:17:50 PM

Compensation Assistant with 1 + years of experience in the Human Resources field. The position is in established company here in Richmond. It is an ongoing temporary assignment that has the opportunity to go permanent. In this role you…

Toys R Us Human Resources Department Supervisor at Toys “R” Us (Richmond, VA)

‎Wednesday, ‎February ‎11, ‎2015, ‏‎2:18:28 PM

The Human Resources Department Supervisor will report directly to the Store Manager and work closely with the store team … developmental needs Ability to multitask and use multiple resources to generate applicants to fill open positions…

Human Resources Director at Health South (Richmond, VA)

‎Monday, ‎February ‎02, ‎2015, ‏‎9:46:29 PM

The Human Resources Director plans, organizes and directs all aspects of Human Resources Management in such a manner as … Professional in Human Resources (PHR) and/or SPHR certification preferred…

Human Resources Recruiter at Robert Half Office Team (Richmond, VA)

‎Sunday, ‎February ‎01, ‎2015, ‏‎6:56:11 AM

Equal Opportunity Employer M/F/Disability/Vet *Req ID:* 04310-116378 *Functional Role:* Personnel/Human Resources *Country:* USA *State:* VA *City:* Richmond *Postal Code:* 23238 *Compensation:* $20.90 to $24.20 per hour *Requirements:* To…

Director, Human Resources, Sales and Americas at Beckman Coulter (Richmond, VA)

‎Friday, ‎January ‎30, ‎2015, ‏‎11:06:09 PM

General Description: This position provides HR Business Partner leadership for the Sales organization as well as all non-US employees and businesses. This role has responsibility for approximately 500 offsite sales associates, 200 other…

HUMAN RESOURCE MANAGER at Judge Group (Virginia)

‎Friday, ‎January ‎23, ‎2015, ‏‎1:34:05 PM

Job Description: Our client is currently seeking a HUMAN RESOURCE MANAGER. Large food manufacturing facility … & Requirements: BS/BA in Business Administration, Human Resource or related field Minimum 7 years Functional…

Summer Internship at Supervalu!

This is a company that has hired a number of our students and alumni in full time roles.  I am excited to see that they are rolling out their summer internship program and wants to hire from VCU!  Use the link to apply directly to the company website, or apply through Hirerams.  This is a great opportunity for all business majors.  Please email me (dward@vcu.edu) to let me know that you are going to apply and attach your resume.


Independent Business Intern – Mechanicsville, VA-23506

Primary Location


Job Overview:

This 12 week Independent Business Internship starting June 2015, will support and gain a broad overview of the wholesale portion of SUPERVALU INC. This intern will have the ability to learn about the inner works of the wholesale business while completing a variety of cross functional business projects.

Job Responsibilities and Accountabilities:

  • Focus will be in the area of category management, both fresh and center store.
  • Attend Ad Planning meetings with Marketing & Merchandising team.
  • Gain an understanding of promotions and planograms.
  • Learn the ad process and new item set ups for merchandising (fresh and center store).
  • Receive hands on training in the areas of negotiations, shrink, merchandising and product management within the Merchandising area.
  • Learn the scope of responsibility for department specialists, category analysts and merchandisers in the fresh and center store merchandising departments.

Job Requirements:

  • Currently a Junior, Senior at a regionally accredited college or university studying Business Management, Marketing, Business Administration.
  • Must have a cumulative GPA of a minimum of 3.0 on a 4.0 scale.
  • Solid Microsoft Office skills required (Word, Excel, PowerPoint).
  • Experience in food industry, within retail or wholesale a plus.
  • Strong analytical skills and demonstrated ability to translate insights into actionable business recommendations a plus.
  • Ability to communicate (verbal and written) at all levels of an organization, both internal and external.
  • Proven leadership skills, including involvement in school, community or work.
  • Positive attitude and a willingness to take on challenges

Why Work for Supervalu?

SUPERVALU Inc. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $17 billion. SUPERVALU serves customers across the United States through a network of almost 3,400 stores. Headquartered in Minnesota, SUPERVALU has about 35,000 employees. We know that bright, motivated people are the reason for our success. Because of our employees, we’ve been providing the best service to our customers for more than 135 years.

We encourage FRESH thinking, offer an environment of inclusion and support, and set no boundaries on your achievement!


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.  SUPERVALU is an EO employer – M/F/Veteran/Disability.  VEVRAA Federal Contractor.

Professional Career Fair: The RVA Career Expo on 3/9

 The RVA Career Expo will be held on Monday, March 9 at the Cultural Arts Center – Glen Allen.
Hosted by the Richmond VT Alumni Chapter, the event is free and open to all job seekers – not just Hokies. It is conveniently scheduled during Spring Break for most Virginia colleges and Universities.
90 of the best employers in Richmond will recruit for professional jobs, internships, and other positions. Companies such as Altria, MeadWestvaco, Federal Reserve Bank of Richmond, CarMax, Northrop Grumman, UVa Hospital, and SunTrust Bank participate because of the high quality students and alumni we attract.
Candidates are encouraged to register at http://richmondhokies.org/careerexpo/, where they can view the list of employers and job openings. Registered candidates have the added benefit of having their resumes stored in a searchable database that employers can access now, and after the event. They will also receive weekly emails with information about free workshops to help them make the most of their attendance.

Congratulations to Iman Nur an Information Systems major who has the drive to succeed!

Iman pic 1

I met Iman Nur just last semester when she came into my office to let me know that she was looking for an internship with an international company.  We set up a plan of action which she started immediately.  Iman is a very focused student and I think the thing that sets her apart from other students is her drive. What she wants, she will get.  After a resume and cover letter review, Iman started aggressively applying for internships through Hirebusrams.  She also made sure she was marketable and developed a number of job-related, transferable skills from joining multiple organizations.  For example, last spring she studied abroad with Semester at Sea which gave her a new perspective of herself and the entire world.  Believe me when I say that all of these activities look amazing on her resume.

It is no surprise that Iman’s resume got her interviews right away and by the Holiday Break in December 2014, Iman was trying to make a final decisions about her multiple job offers.

This young lady has it all…great grades, involvement in student organizations, and as of January 2015, she also has hands on experience related to her major.  Iman is the new Service Delivery intern with MWV, one of our favorite international corporations!

Please congratulate Iman when you see her in Snead Hall!  Way to go Iman!!

Iman pic 2

Finance Operations Summer Internship at Virginia College Savings Plan

Finance Operations Intern Position – 2015

 The Finance Intern position(s) will assist all the area’s within Finance Operations with duties related to the Virginia529 prePAID and inVEST Programs and other projects as needed.  Advanced analytical, research and problem solving skills are a must for this position.  A candidate in a Bachelors Degree program in Accounting or Finance is desired.   Duties will include the following:

  • Assisting the Managers-Finance Operations with entering specific student data into Banner Database.
  • Reviewing daily work batches as entered into Banner Database by various staff members.
  • Assisting with data entry of transactions batched and processed.
  • Assisting Managers-Finance Operations with daily processing responsibilities such as Account Owner Changes, Beneficiary Changes, Authorized Individual Updates, Right of Survivors Request and Account Distributions.
  • Assisting with overall account maintenance within the Banner Database.
  • Assist the CFO, as needed on special projects such as completing the review of 529 direct-sold savings programs nationwide and developing a report of the investment options and fees of the different programs and how they compare to VA529’s inVEST Program.

Interested candidates should submit a resume and cover letter for consideration for this position.  Send documents to SLawrence@virginia529.com and copy dward@vcu.edu.  Put “Finance Operations” in the subject line.