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Learning Systems Announcements

Known Issue: Collaborate Ultra session attendees using Firefox version 61 and above »

Issue Description: Collaborate Ultra session attendees using Firefox version 61 and above cannot be heard by other session attendees.

Expected result: the Firefox user is heard by others in the session.
Actual result: the Firefox user is not heard by others in the session.

Session attendees using Firefox 61 and above cannot be heard by other session attendees. Note that these Firefox users cannot be heard in the session recording either.

Affected Platforms: Firefox 61 and above

Workaround: Avoid upgrading the Firefox browser to version 61 or greater, or use an alternate browser.

Blackboard Maintenance – Friday, June 29th, 2018 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, June 29th, 2018 Begin Time: Friday, June 29th, 2018 12:00am US Eastern (UTC/GMT-4) End Time: Friday, June 29th, 2018 6:00am US Eastern (UTC/GMT-4) Details: On Friday, June 29th, 2018 between the hours of 12:00 am to 06:00 am . . .

Blackboard Login Issues – June 27, 2018 »

Some in the VCU community are experiencing issues with logging into some VCU online services. The issue has been identified and corrected but it is expected to take some time to propagate across all authentication and online services. If you have tried to log into a service and been denied, please wait and try again. This outage temporarily affected . . .

VoiceThread Workshops – July/August 2018 »

VoiceThread and Universal Design for Learning July 10 at 1:00pm ET - Register here Participants will learn how VoiceThread can help educators provide multiple means of engagement, representation, action, and expression for their courses. Participants will learn how to use VoiceThread’s multi-modal communication platform, closed captioning . . .

VoiceThread Maintenance – Wednesday, July 4th from 12:00 AM to 1:00 AM »

Begin Time: Wednesday, July 4th, 2018 12:00 US Eastern (UTC/GMT-4) End Time: Wednesday, July 4th, 2018 01:00 US Eastern (UTC/GMT-4) Voicethread will be performing system updates on Wednesday, July 4 from 12:00 AM (midnight) to 1:00 AM EDT (UTC -4).  VoiceThread will NOT be available for this period. Kind Regards, VCU Blackboard Team blackbo . . .

VoiceThread Workshops – June 2018 »

Global Collaborations with VoiceThread June 19 at 1:00pm ET - Register here If you are looking for a way to create global collaborations, VoiceThread can help! In this workshop, we will discuss a variety of global projects you can try with your students. We will show ways you can use VoiceThread’s features to design your projects a . . .

Blackboard Collaborate Maintenance – Friday, June 8th, 2018 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, June 8th, 2018 Begin Time: Friday, June 8th, 2018 2:00am US Eastern (UTC/GMT-4) End Time: Friday, June 8th, 2018 6:00am US Eastern (UTC/GMT-4) Details: On Friday, June 8, 2018, Blackboard will be performing infrastructure main . . .

Resolved – Problems with Safari 11.1 and Utilizing Blackboard »

Issue Description: Assignment submissions that include a file upload fail on submit when attempted using the Safari web browser version 11.1. Apple's most recent update to Safari 11.1 has caused a problem to prevent users from uploading any files to Blackboard. Blackboard is currently aware of the issue and will provide more information later. Curren . . .

Blackboard Maintenance – Friday, May 25th, 2018 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, May 25th, 2018 Begin Time: Friday, May 25th, 2018 2:00am US Eastern (UTC/GMT-4) End Time: Friday, May 25th, 2018 6:00am US Eastern (UTC/GMT-4) Details: During this window Blackboard will be performing infrastructure maintenan . . .

Blackboard is NOT available at this time – Tuesday, May 15, 2018 »

Blackboard is currently NOT available.  System is being upgraded to the latest version, Bb 9.1 "Q4 2017" release beginning at 8:00pm on Tuesday, May 15th and will last approximately 20-30 hours. This new version will be used starting with the 2018 summer semester. All previously existing courses will remain on the system and will be available after . . .

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