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November 2012 Archives

Blackboard System Back Online at 5:00pm »

We completed the emergency repairs and Blackboard was brought back online at 5:00pm. Please report any issues or concerns to the Technology Services helpIT Center at 828-2227 or help@vcu.edu; or email blackboard.vcu.edu.       . . .

Blackboard Emergency Downtime Today, Nov 30th, 4pm-midnight »

In order to address the recent serious issues that Blackboard has experienced, we will be taking the system offline at 4pm today. We anticipate that the system will be unavailable for approximately 2 hours, but depending on the extent of the issues and resolutions required, it could be offline a few hours longer. Status information will be posted in the . . .

Blackboard System Available at 4:30pm »

The Blackboard System was brought back online at 4:30pm and verification of functionality is now complete.  We will continue to monitor the system closely and are still working with the vendor to determine the cause of the issue. Please report any problems to the Technology Services helpIT Center at 828-2227, help@vcu.edu, or email blackboard@vcu.ed . . .

Blackboard System is currently unavailable »

The entire Blackboard system is experiencing issues.  We are working with the vendor and our computer center to  troubleshoot and get the system back online as soon as possible.  More information will be posted as it becomes available. VCU Blackboard Team . . .

Resolved – Blackboard System Issues »

The Blackboard system is back online. We are monitoring it closely, but please report any issues to the Technology Services helpIT Center at 828-2227. ___________________________________________________________________ The entire Blackboard system is currently experiencing access issues.  We are  troubleshooting and hope to have it resolved as s . . .

Blackboard Downtime Maintenance – Nov. 23, 2012 – 4pm to midnight (CANCELLED) »

Blackboard maintenance scheduled for Friday, November 23, 2012 4pm to midnight has been cancelled. Regards, The Blackboard Team For further assistance contact: Technology Services helpIT Contact Information: 828-2227 Email: blackboard@vcu.edu helpIT ticket: http://www.ts.vcu.edu/helpdesk Bb askIT Knowledge Base: http://www.ts.vcu.edu/kb/black . . .

Blackboard Collaborate Web Conferencing Upgrade »

We have been notified by Blackboard Collaborate Support that they will be upgrading their web conferencing system on Saturday, November 17, 2012 starting at 10:00pm and lasting until Sunday, November 18, 2012 at 02:00am. Blackboard Collaborate will be unavailable during this time.  This upgrade includes a number of resolved issues. Please note that . . .

Blackboard Downtime Maintenance – Nov. 09, 2012 – 4pm to midnight (CANCELLED) »

Blackboard maintenance scheduled for Friday, November 09, 2012 4pm to midnight has been cancelled. Regards, The Blackboard Team For further assistance contact: Technology Services helpIT Contact Information: 828-2227 Email: blackboard@vcu.edu helpIT ticket: http://www.ts.vcu.edu/helpdesk Bb askIT Knowledge Base: http://www.ts.vcu.edu/kb/black . . .

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