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December 2012 Archives

Blackboard Downtime Maintenance – Friday, December 21, 2012 – 4:00 pm to midnight (CANCELLED) »

Blackboard maintenance scheduled for Friday, December 21, 2012 4pm to midnight has been cancelled. Regards, The Blackboard Team For further assistance contact: Technology Services helpIT Contact Information: 828-2227 Email: blackboard@vcu.edu helpIT ticket: http://www.ts.vcu.edu/helpdesk Bb askIT Knowledge Base: http?//www.ts.vcu.edu/askit/47 . . .

Blackboard System Back Online at 4:33am »

Emergency repairs we completed and Blackboard was brought back online at 4:33am. We will continue to monitor the system closely and post updates to the Blackboard Announcements blog as needed. Please report any issues or concerns to the Technology Services helpIT Center at 828-2227 or help@vcu.edu; or email blackboard.vcu.edu.     . . .

Blackboard Emergency Downtime, Dec 6th, 3:45am-5:00am »

The Blackboard database is still experiencing severe high load issues. In order to apply additional fixes, we will be taking the system offline tomorrow morning (Thursday, Dec 6) at 3:45am. We anticipate that the system will be unavailable for approximately 30 minutes, but depending on the extent of the issues and resolutions required, it could be offli . . .

Blackboard back online at 12:50pm »

The Blackboard System was brought back online at 12:50pm and verification of functionality is now complete.  We will continue to monitor the system closely and are still working with the vendor to determine the cause of the issue. Please report any problems to the Technology Services helpIT Center at 828-2227, help@vcu.edu, or email blackboard@vcu.edu. . . .

Blackboard System is currently experiencing issues »

The entire Blackboard system is experiencing issues.  An emergency reboot of the servers is in progress, and should be completed within 15 minutes or less. . . .

Blackboard back online at 12:10pm »

The Blackboard System was brought back online at 12:10pm and verification of functionality is now complete.  We will continue to monitor the system closely and are still working with the vendor to determine the cause of the issue. Please report any problems to the Technology Services helpIT Center at 828-2227, help@vcu.edu, or email blackboard@vcu.edu. . . .

Blackboard System is currently experiencing issues »

The entire Blackboard system is experiencing issues.  An emergency reboot of the servers is in progress, and should be completed within 15 minutes or less. . . .

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