Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

April 2014 Archives

Blackboard Collaborate Web Conferencing – Service Maintenance Notification »

We received notification from Blackboard Collaborate that they will be performing maintenance during the regularly scheduled maintenance window on Saturday, May 3, 2014. Begin Time: Saturday, May 3, 2014 10:00 PM (US Eastern / UTC-4) End Time: Sunday, May 4, 2014 6:00 AM (US Eastern / UTC-4) Affected Users: US-SAS Details: During the upcoming main . . .

Blackboard and McGraw-Hill Connection Issue – **UPDATE** »

Blackboard Connection issue to McGraw-Hill content has been resolved. . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, April 25th, 2014 Time: 02:00 am to 06:00 am US Eastern Services: Clients with Server(s) in our Northern Virginia Datacenter. On Friday, April 25th, 2014 between the hours of 02:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing an Emergency infrastructure maintenance at our VA2 datacenter. This maintenan . . .

SafeAssign Maintenance: April 26, 2014 »

We received the following bulletin from Blackboard: Bulletin/Advisory Information: The SafeAssign central services will undergo maintenance that requires a service outage on Saturday, April 26, 2014 10am – 12pm US Eastern (GMT -4).  For the first half hour, SafeAssign functionality will not be available and an error will be displayed to the u . . .

Blackboard Collaborate Web Conferencing – Service Maintenance Notification »

We received notification from Blackboard Collaborate that they will be performing maintenance during the regularly scheduled maintenance window on Saturday, April 12, 2014. Begin Time: Saturday, April 12, 2014 10:00 PM (US Eastern / UTC-4) End Time: Sunday, April 13, 2014 6:00 AM (US Eastern / UTC-4) Affected Users: US-SAS and CA-SAS Detail . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, April 11th, 2014 Time: 02:00 am to 06:00 am US Eastern Services: Clients at our Northern Virginia Datacenter On Friday, April 11th, 2014 between the hours of 02:00 am to 06:00 am EST, the Managed Hosting Infrastructure Team will be performing an infrastructure maintenance at our VA2 datacenter. This maintenance is not expected to be s . . .

Categories

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2017
2016
2015
2014
2013
2012