Echo360 Production System will be Unavailable »

Echo360 Production system will be unavailable for all functions starting today Friday, June 20th at 1:30pm until 11pm. We have received a hotfix pack from the vendor and will be applying it to the system after upgrading to ESS 5.4. Captures scheduled before the upgrade will not be affected as well as ad hoc captures may still be done, but they will not . . .

Training for LockDown Browser and Respondus Monitor »

Respondus is offering 45-minutes webinars for instructors on how to use LockDown Browser with online courses. The training is free, and new dates are added frequently.  A complete list of training sessions, can be found at . . .

Echo360 Production System will be Unavailable »

Echo360 Production system will be unavailable for all functions starting Thursday, June 19th at 1pm until 11pm. Due to errors caused from appliances that retained previous version from ESS 5.4 install, a database repair is needed. All echoes captured during this period will be re-uploaded from appliances or from SAN storage at UCC.  . . .

Blackboard Upcoming Datacenter Maintenance »

We received notification from Blackboard Collaborate that they will be performing maintenance during the regularly scheduled maintenance window on Saturday, June 21, 2014. Begin Time: Saturday, June 21, 2014 10:00 PM (US Eastern / UTC-4) End Time: Sunday, June 22, 2014 6:00 AM (US Eastern / UTC-4) Affected Users: CA-SAS and US-SAS We are please . . .

Echo360 Upgrade Rescheduled »

The EchoSystem 5.4 Upgrade will be rescheduled. The database upgraded successfully on Friday, June 13, 2014 but in depth testing of captures uncovered a processing error. This error requires a new Service Pack build which will be developed by the vendor. Once the fix is finalized, the upgrade will be rescheduled. We apologize for this unexpected d . . .

Echo360 Lecture Capture Update Planned For Friday (6/13/14) »

VCU Technology Services has scheduled an upgrade for the Echo360 lecture capture system beginning at 6 a.m. on Friday, June 13th, 2014. This work is expected to last approximately 24 hours. During this time, the entire Echo360 environment will be unavailable. Services that will be unavailable include scheduled or ad-hoc capturing activities, playback or . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Wednesday, June 4th, 2014 Time: 02:00 am to 06:00 am US Eastern Services: Clients with Server(s) in our Northern Virginia Datacenter. On Wednesday, June 4th, 2014 between the hours of 02:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing an Emergency infrastructure maintenance at our VA2 datacenter. This mainte . . .


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