Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

Echo360 Upgrade Rescheduled

The EchoSystem 5.4 Upgrade will be rescheduled.

The database upgraded successfully on Friday, June 13, 2014 but in depth testing of captures uncovered a processing error. This error requires a new Service Pack build which will be developed by the vendor. Once the fix is finalized, the upgrade will be rescheduled.

We apologize for this unexpected delay and disruption.

About This Entry

Published on Monday, June 16, 2014, at 10:31 am by jpmartin in the Learning Systems Announcements blog.
Categories: Echo360

Need Help?

If you need immediate assistance, please contact the Help Desk at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Commenting has been disabled for this entry.