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August 2014 Archives

Enrollment Issue RESOLVED »

The enrollment problem affecting withdrawals in Blackboard is now resolved. Due to underlying database issues, and the potential for disruption of all Blackboard enrollments, the troublshooting and resolution had to be handled very cautiously.  We appreciate your patience, and if you do experience any further issues, please report them to the VCU he . . .

Blackboard Enrollment update »

The VCU Learning Systems team and Blackboard Support staff continue to work to resolve the issue. While we know this issue affects only a small number customers at VCU, we understand for those people, this issue is a nuisance and needs to be resolved. Please be assured we are continuing to work on this issue with an eye towards resolution before the wee . . .

Blackboard Enrollments »

Blackboard is experiencing enrollment issues affecting withdrawn students.  Work to resolve the issue began at 5:30pm yesterday (8/22).  We are continuing our efforts this morning, and are working with Blackboard Engineers to resolve this as quickly as possible.  Updates will be posted here as they become available. . . .

SafeAssign Maintenance: Wednesday, August 27, 2014 »

We received the following bulletin from Blackboard: Bulletin/Advisory Information: The SafeAssign services will undergo maintenance that requires a service outage on Wednesday, August 27, 2014 2am – 6:00m US Eastern (GMT -4).  During this outage SafeAssign functionality will not be available and an error will be displayed to the user.  Paper . . .

Respondus and StudyMate Training »

Each 45-minute session provides a live demonstration of the covered software application, plus tips for getting started. Webinars are available for Respondus 4.0, LockDown Browser, Respondus Monitor and StudyMate. Sign up at www.respondus.com/webinars. "Respondus 4.0: Create & Manage Exam Content" September 4, 1pm EDT September 17, 3pm EDT   . . .

Newly Listed Blackboard Training Opportunities »

To sign up, click here. Blackboard 9.1 SP14 - What's New Overview August 27, 2014- 9am-12pm Sanger Hall B1-020 MCV Limited to 15 people Onsite Workshop provides hands-on instruction and will introduce these new tools/functions: · Social Learning Tools · Calendar · Accessibility Enhancement · Content Editor · Video Everywhere · Disc . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, August 8th, 2014 Time: 02:00 am to 06:00 am EDT Services: Clients with Server(s) at our Northern Virginia Datacenter. On Friday, August 8th, 2014 between the hours of 02:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing an Emergency infrastructure maintenance at our VA2 datacenter. This maintenance is no . . .

Blackboard Notice – Installation of Cumulative Patch 4 on VCU Blackboard »

Blackboard will not be accessible during the installation of Cumulative Patch 4 starting at 1:00am on Thursday, August 14 and will last approximately 2hours. This downtime is required to install Cumulative Patch 4 on our VCU Blackboard Managed Hosting Environment. We anticipate this downtime to take approximately 2hours to complete. If unforeseen c . . .

SafeAssign Maintenance: Thursday, August 14, 2014 »

We received the following bulletin from Blackboard: Bulletin/Advisory Information: The SafeAssign services will undergo maintenance that requires a service outage on Thursday, August 14, 2014 2am – 8:30m US Eastern (GMT -4).  During this outage SafeAssign functionality will not be available.  End Users will not be able to submit papers through . . .

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