Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

September 2014 Archives

Blackboard Notice – Apply Patch to resolve Grade Center Email issue »

Date: Wednesday, October 1st, 2014 Time: 06:00 am to 07:00 am EDT Blackboard Managed Hosting will be applying a patch on Blackboard Production to resolve the problem with sending email from the Blackboard Grade Center.  Patch will be installed in a rolling restart so that there will be no downtime to users. Regards, The VCU Blackboard Team . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, October 3rd, 2014 Time: 12:00 am to 06:00 am EDT Services: Clients with Server(s) at our Northern Virginia Datacenter. On Friday, October 3rd, 2014 between the hours of 12:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing an Emergency infrastructure maintenance at our VA2 datacenter. This maintenance is n . . .

Blackboard Intermittent Performance Issues – RESOLVED »

UPDATE: We have been notified by Blackboard that our system should be functioning normally and all issues have been resolved. ------------------------------------------------------------------------------------------------------- Blackboard is currently experiencing intermittent performance issues.  The VCU Blackboard team is actively worki . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, September 26th, 2014 Time: 02:00 am to 06:00 am EDT Services: Clients with Server(s) at our Northern Virginia Datacenter. Please take note that this is a maintenance occurring on a Saturday when Blackboard will deploy the new SafeAssign building block on our production environment. On Saturday, October 4th, 2014 between the hours . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, September 26th, 2014 Time: 02:00 am to 06:00 am EDT Services: Clients with Server(s) at our Northern Virginia Datacenter. On Friday, September 26th, 2014 between the hours of 02:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing an Emergency infrastructure maintenance at our VA2 datacenter. This maintena . . .

Blackboard Mobile Learn Scheduled System Maintenance »

We received the following bulletin from Blackboard: Blackboard Mobile Learn will be performing scheduled server maintenance on Friday, September 26, 2014 at 5:00 PM PST.  The expected downtime will be 30 minutes.  Mobile Learn will be unavailable during this time, but should be available again at 5:30 PM PST the same day. . . .

Blackboard Collaborate Web Conferencing – Hosted US-SAS Service Maintenance Notification »

Blackboard Collaborate will be performing a maintenance during the regularly scheduled maintenance window on Saturday, September 27th, 2014 . Begin Time: Saturday, September 27th, 2014 22:00 US Eastern (UTC-5) End Time: Sunday, September 27th, 2014 06:00 US Eastern (UTC-5) Affected Users: US-SAS Details: You will not be able to log int . . .

Blackboard Collaborate Web Conferencing – Hosted US-SAS Service Maintenance Notification »

Blackboard Collaborate will be performing a maintenance during the regularly scheduled maintenance window on Saturday, September 13th, 2014 . Begin Time: Saturday, September 13th, 2014 22:00 US Eastern (UTC-5) End Time: Sunday, September 14th, 2014 06:00 US Eastern (UTC-5) Affected Users: US-SAS Details: You will not be able to log into t . . .

2014 VaBUG Conference Details »

Registration is Open! 2014 Virginia Blackboard Users Group Conference For the fifth year in a row, registration for the VaBUG conference is free!  The free registration is made possible by the generous participation of our sponsors. Even though the conference is free, it is very important that everyone register so an accurate count of how many . . .

Categories

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2017
2016
2015
2014
2013
2012