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November 2014 Archives

Pearson MyLabs Service Disruption – Nov 26, 5:00am »

The following notice was received from Pearson early today: At approximately 05:00 AM, internal teams began receiving reports of a system issue impacting MyLab courses. The issue was resolved and MyLabs courses were restored to a normal operating state at approximately 5:45 AM. We apologize for this interruption and our teams will continue to invest . . .

Blackboard Collaborate Web Conferencing – Hosted US-SAS Service Maintenance Notification »

Blackboard Collaborate will be performing a maintenance during the regularly scheduled maintenance window on Saturday, December 20th, 2014 Begin Time: Saturday, December 20th, 2014 18:00 US Eastern (UTC/GMT-4) End Time: Sunday, December 21st, 2014 06:00 US Eastern (UTC/GMT-4) Affected Users: US-SAS (US Hosted) Details: During the upco . . .

Import CAS SSL certificates on Blackboard Production »

SSL certificates for CAS will be updated to SHA-2 certificates.  The certificates will be changed on all individual servers as well as the Cisco ACE load balancer.  As in the past the SSL Certificates will need to be applied to each Blackboard application server with a rolling restart.  No downtime expected. Regards, The VCU Blackboard Team . . .

Blackboard Notice – Installation of Cumulative Patch 5 on VCU Blackboard – COMPLETE »

This update was completed at 3:00am, Monday, November 24, 2014,  and the system was online and available shortly afterward. Blackboard will not be accessible during the installation of Cumulative Patch 5 starting at 2:00am on Monday, November 24, 2014 and will last approximately 4hours. This downtime is required to install Cumulative Patch 5 on . . .

Blackboard Mobile Learn Maintenance – Nov 14, 7pm »

Blackboard will be performing maintenance on the Mobile Learn system on Friday, November 14, 2014, at 7:00pm.  The expected downtime will be 30 minutes, but could extend until 8:30pm.  Mobile Learn will be unavailable during this time. Note:  The Blackboard system WILL still be available during the Mobile Learn maintenance. . . .

Blackboard Maintenance Monday, 11/10/14, 2:00-6:00am »

Maintenance completed at 4:40am. Blackboard building block maintenance will be performed Monday, Nov. 10th starting at 2:00am.  The maintenance will be completed before 6:00am. There will be a brief interruption in access to the components being updated, therefore it is recommended that you NOT submit assignments, take quizzes or enter grades dur . . .

Echo360 mysql database upgrade: Friday, November 7, 2014 »

Echo360 mysql database upgrade - Service Interruption Expected On Friday, November 7th, 2014, between the hours of 06:30 am to 07:30 am EDT, the production Echo360 system will be unavailable during the upgrade of the database.  You can still do Adhoc captures, but will not be able to log into the ESS user-interface.  Viewing of echoes will be spo . . .

Blackboard Datacenter Maintenance – Tuesday, Nov. 4th, 7:00-9:00pm »

Blackboard Datacenter Maintenance - Service Interruption Not Expected On Tuesday, November 4th, 2014, between the hours of 7:00 pm to 09:00 pm EDT, the Managed Hosting Infrastructure Team performed an infrastructure maintenance on the VA datacenters. This maintenance is not expected to be service impacting however we are notifying you just in ca . . .

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