Error occurs when sending Blackboard email

Faculty are experiencing errors when sending emails from within Blackboard.  This problem was first reported on Friday, March 13, 2015. 

Sending email from within Blackboard results in the following error: 

“An error or warning occurred while sending this email. Some or all recipients may not receive the message.”

This occurs when sending mail from Course Tools, or from Announcements.

1. Course tools -> send email to all student users. 

2. Announcement -> send email button. 

We are continuing our efforts this morning, and are working with Blackboard Engineers to resolve this as quickly as possible.  Updates will be posted here as they become available.


The VCU Blackboard Team

About This Entry

Published on Tuesday, March 17, 2015, at 9:01 am by ejlichten in the Learning Systems Announcements blog.

Need Help?

If you need immediate assistance, please contact the Help Desk at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Commenting has been disabled for this entry.