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July 2016 Archives

Upcoming Blackboard Workshop – MPC »

So You Want to Use Blackboard 8/24/16 from 2pm to 4pm Technology Administration Building (TAB) 108 For Faculty and Staff only. Go to training.vcu.edu [Keyword: Blackboard] or click here to register! Check out our new "Upcoming Blackboard Workshops" module. When you login to Blackboard you will see it located on the My Blackboard tab, as well . . .

Blackboard Production Maintenance – Service Impacting – Friday, July 29th, 2016 »

Blackboard maintenance - Service Interruption Expected. We have been notified by Blackboard Managed Hosting that they will be performing maintenance on Blackboard - Friday, July 29th, 2016 Begin Time: Friday, July 29th, 2016 02:00 US Eastern (UTC/GMT-4) End Time: Friday, July 29th, 2016 06:00 US Eastern (UTC/GMT-4) Details: During this maint . . .

Crestron Touch Panel Issue »

Media Support Services and Learning Systems have been investigating to determine the cause of a change in the behavior of the Application Programming Interface (API). We have identified a change in status feedback from the API for whether or not an appliance is "idle" or not.  Starting and stopping from the Crestron panel results in a continuous status . . .

Lynda.com links created in Blackboard »

We are currently experiencing problems with posting Lynda.com content in Blackboard courses. Customers are receiving an error message stating that a Blackboard System Administrator must configure the building block with valid API keys. The issue has been escalated to the technical support group at Lynda.com. At this time we have no estimated time of res . . .

SafeAssign expected processing delays on Thursday July 21st »

We received the following alert from Blackboard: Blackboard SafeAssign maintenance - Delay in services expected.  On Thursday, July 21st, 2016, between the hours of 4:00 am to 2:00 pm EDT, the Managed Hosting Infrastructure Team will be performing SafeAssign Maintenance. During this outage SafeAssign will remain available and responsive for p . . .

Blackboard Collaborate Maintenance – Saturday, July 23rd, 2016 »

We received the following alert from Blackboard: Blackboard will be performing a migration of the Mobile Learn Central Service (MLCS) to Amazon Web Services (AWS) Saturday, July 23 2016, Begin Time: Saturday, July 23rd, 2016 12:01am US Eastern (UTC/GMT-4) End Time: Saturday, July 23rd, 2016 02:00am US Eastern (UTC/GMT-4) Details: Blackboard . . .

Production Echo360 System Upgrade Completed at 1:15PM »

The Echo360 System upgraded completed successfully.  The system is available for all functions. Thank you Learning Systems Team . . .

Blackboard Production – Update Faculty Tools Building Block »

Begin Time: Sunday, July 10th, 2016 06:00 US Eastern (UTC/GMT-4) End Time: Sunday, July 10th 2016 06:30 US Eastern (UTC/GMT-4) Blackboard building block (Faculty Tools) will be updated.  Although the update is being done without taking the system offline, there will be brief interruptions in the Faculty Tools service in Blackboard. Kind Regard . . .

Blackboard Maintenance – Friday, July 22nd, 2016 »

We received the following alert from Blackboard: Blackboard will be performing maintenance during the regularly scheduled maintenance window on Friday, July 22nd, 2016 Begin Time: Friday, July 22nd, 2016 02:00 US Eastern (UTC/GMT-4) End Time: Friday, July 22nd, 2016 06:00 US Eastern (UTC/GMT-4) Details: During this maintenance window, . . .

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