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April 2018 Archives

Blackboard Collaborate Maintenance – Saturday, April 21st, 2018 »

We received the following alert from Blackboard: Blackboard Collaborate will be performing scheduled maintenance on Saturday, April 21st, 2018 Begin Time: Saturday, April 21st, 2018 04:00am US Eastern (UTC/GMT-4) End Time: Saturday, April 21st, 2018 06:00am US Eastern (UTC/GMT-4) Details: While we anticipate no interruption in service as a . . .

Blackboard Emergency Maintenance – Wednesday, April 18th, 2018 »

We have received the following alert from Blackboard: Blackboard will be performing emergency maintenance on Wednesday, April 18th, 2018 Begin Time: Wednesday, April 18th, 2018 02:00am US Eastern (UTC/GMT-4) End Time: Wednesday, April 18th, 2018 06:00am US Eastern (UTC/GMT-4) Details: While we anticipate no interruption in service as a re . . .

VoiceThread Workshops – April / May 2018 »

VoiceThread Advanced Skills April 24 at 7:00pm ET - Register here In this workshop, participants will learn about advanced VoiceThread features. We will demonstrate how to integrate Google Drive content via the Media Sources, change language displays, adjust playback settings, and more. Portions of the workshop will be hands-on. VoiceThread a . . .

Blackboard unexpected downtime – Tuesday, April 17th »

There was a Blackboard outage on Tuesday, April 17th from 2:19am - 4:41am.  The VCU Learning Systems Team and Blackboard Managed Hosting are looking into the root cause. Thank you, The Blackboard Team blackboard@vcu.edu . . .

Echo360 Updates (EchoSystem and Echo360 Cloud) »

Update (4/17/18): The EchoSystem Server Upgrade has been rescheduled for Friday, 4/20 at 5:30AM. Thank you! Please note the reminders and updates below: EchoSystem Server Upgrade - Yes, one final upgrade to the EchoSystem Server will be applied that will address some minor issues with the content migration tool for EchoCloud and EchoCenter l . . .

EMERGENCY SafeAssign Maintenance 04/03/2018 1130AM EDT »

We received the following alert from Blackboard: The SafeAssign migration to AWS was completed on, April 2nd 2018, however unforeseen performance concerns have arisen that require additional maintenance to resolve. To resolve the performance issues, the SafeAssign service will be migrated to a faster storage option within AWS on 04/03/2018 between . . .

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