Blackboard Login Issue — RESOLVED »

Some users may be having trouble logging into Blackboard. We have identified the issue and are currently working on a resolution. We do apologize for any inconvenience this may be causing. Please check back for any updates. UPDATE - As of 1/30/2019 @ 11:58am, this issue is resolved UPDATE - It was later noticed that these users were reenable . . .

Blackboard Upgrade Coming in May 2019 »

The Blackboard System will be upgraded to version 9.1 Q4 2018 Release on May 14-15, 2019. Begin Time: Tuesday, May 14th, 2019, 8:00pm (EST) End Time: Wednesday, May 15th, 2019, 12:00pm (EST) Tutorials and help articles will be updated and made available in the Technology Services askIT Knowledge Base for Blackboard 9.1. Click here for details . . .

Blackboard Bb Grader App End of Life: March 29th, 2019 »

NOTE: Bb Grader will be removed from the Apple App Store and support will cease to service on March 29th, 2019 in all markets.  This discontinuation furthers the progress Blackboard has made across product portfolio to simplify, consolidate, and promote their next generation solutions.  As a part of Blackboard's commitment to delivering a portfolio . . .

Respondus LockDown Browser Training »

Reserve your spot at one (or more) of these upcoming trainings for Respondus applications. Training webinars are for administrators and faculty alike and they always hear great feedback on how useful the sessions are. Advanced Settings for LockDown Browser 1/23, 2/14 Respondus 4 & the Test Bank Network  1/24 StudyMate Campus 2/5 Register her . . .

TLS 1.0 and TLS 1.1 Deprecation may lead to Blackboard connection failures »

TLS 1.0 and TLS 1.1 Deprecation may lead to connection failures.  If you receive connection failures to Blackboard, please upgrade your browser to a supported version. You may learn more about browser support here. . . .

Blackboard Mobile App Partial Outage – January 8th, 2019 »

NOTE:  This problem has already been resolved, however we want to make Blackboard Mobile users aware that the issue occurred.  Issue was resolved as of 7:00am EST on January 9th, 2019.  Root cause is being investigated. Users of the Blackboard and Blackboard Instructor mobile apps are currently unable to search for their institutions.  Users with . . .

Blackboard Maintenance – Friday, February 1st, 2019 »

Blackboard will be performing scheduled maintenance on Friday, February 1st, 2019 Begin Time: Friday, February 1st, 2019 02:00am US Eastern (UTC/GMT-4) End Time: Friday, February 1st, 2019 6:00am US Eastern (UTC/GMT-4) Details:  Blackboard will be performing maintenance. While we anticipate no interruption in service as a result of the wo . . .

Blackboard Course Cartridges End of Life – December 31, 2019 »

We received the following article from Blackboard Article Summary: Blackboard will be ending all support for the Course Cartridges by December 31, 2019. Please review this Support Bulletin for additional information. Please be aware of the following: As of June 30, 2019, Blackboard will discontinue services for Course Cartridges and will no l . . .


Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month