Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

Blackboard Downtime Alerts

Blackboard is NOT available at this time – Tuesday, May 15, 2018 »

Blackboard is currently NOT available.  System is being upgraded to the latest version, Bb 9.1 "Q4 2017" release beginning at 8:00pm on Tuesday, May 15th and will last approximately 20-30 hours. This new version will be used starting with the 2018 summer semester. All previously existing courses will remain on the system and will be available after . . .

Blackboard Emergency Maintenance – Wednesday, April 18th, 2018 »

We have received the following alert from Blackboard: Blackboard will be performing emergency maintenance on Wednesday, April 18th, 2018 Begin Time: Wednesday, April 18th, 2018 02:00am US Eastern (UTC/GMT-4) End Time: Wednesday, April 18th, 2018 06:00am US Eastern (UTC/GMT-4) Details: While we anticipate no interruption in service as a re . . .

Blackboard unexpected downtime – Tuesday, April 17th »

There was a Blackboard outage on Tuesday, April 17th from 2:19am - 4:41am.  The VCU Learning Systems Team and Blackboard Managed Hosting are looking into the root cause. Thank you, The Blackboard Team blackboard@vcu.edu . . .

Blackboard Maintenance – Sunday, March 4th, 2018 – COMPLETED »

Blackboard Managed Hosting will be resizing our Blackboard database and adding 4 additional application servers to our environment beginning at 2:00am on Sunday, March 4th and will last approximately 2 hours. Blackboard will NOT be available during the maintenance. Begin Time: Sunday, March 4th, 2018, 02:00m (EST) End Time: Sunday, March 4th, 2018, . . .

Blackboard Maintenance – Friday, December 1st, 2017 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, December 1st, 2017 Begin Time: Friday, December 1st, 2017 2:00am US Eastern (UTC/GMT-4) End Time: Friday, December 1st, 2017 6:00am US Eastern (UTC/GMT-4) Details: This maintenance COULD potently impact our Blackboard production . . .

Blackboard Maintenance – Saturday, November 18th, 2017 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Saturday, November 18th, 2017 Begin Time: Saturday, November 18th, 2017 12:00am US Eastern (UTC/GMT-4) End Time: Saturday, November 18th, 2017 6:00am US Eastern (UTC/GMT-4) Details: During this maintenance, VCU WILL experience an interrup . . .

Blackboard Learn Update – Dec 20th, 2017 – COMPLETED »

The VCU Blackboard system will be upgraded to 9.1 Q4 2016 CU6, beginning Wednesday, Dec 20th at 10:00pm.  Blackboard will NOT be available during the upgrade, 10:00pm Wed., Dec 20th through 6:00am Thurs., Dec 21st. Begin Time: Wednesday, Dec 20th, 2017, 10:00pm (EST) End Time: Thursday, Dec 21st, 2017, 6:00am (EST) The new version, "9.1 Q4 2016 . . .

Blackboard Maintenance – Friday, August 18th, 2017 »

We received the following alert from Blackboard: Blackboard will be performing maintenance during the regularly scheduled maintenance window on Friday, August 18th, 2017 Begin Time: Friday, August 18th, 2017 02:00 US Eastern (UTC/GMT-4) End Time: Friday, August 18th, 2017 06:00 US Eastern (UTC/GMT-4) Details: During this maintenance win . . .

Blackboard Maintenance – Thursday, August 3rd, 2017 »

We received the following alert from Blackboard: Blackboard will be performing maintenance during the regularly scheduled maintenance window on Thursday, August 3rd, 2017 Begin Time: Thursday, August 3rd, 2017 22:00 US Eastern (UTC/GMT-4) End Time: Friday, August 4th, 2017 06:00 US Eastern (UTC/GMT-4) Details: During this maintenance . . .

Blackboard Maintenance – Thursday, July 6th, 2017 »

We received the following alert from Blackboard: Blackboard will be performing maintenance during the regularly scheduled maintenance window on Thursday, July 6th, 2017 Begin Time: Thursday, July 6th, 2017 22:00 US Eastern (UTC/GMT-4) End Time: Friday, July 7th, 2017 06:00 US Eastern (UTC/GMT-4) Details: During this maintenance windo . . .

Categories

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2018
2017
2016
2015
2014
2013