Blackboard Issue Alerts

SafeAssign Delays »

SafeAssign users are currently experiencing a delay in processing time. Our engineers have identified and resolved the root cause and will update further when the backlog is clear. We apologize for the inconvenience and please check back for updates. . . .

Blackboard – Inline Grading with New Box View – RESOLVED »

We have received the following notice from Blackboard: Clients are currently reporting issues with inline grading. Box is currently working on the issues with the tool. . . .

Blackboard Cloud Connector Issue – RESOLVED »

We have received the following notice from Blackboard: Blackboard is experiencing issues with Cloud Connector that is affecting Box View, SafeAssign, and third party B2's that require cloud access. Engineers are working on this and clients are beginning to see the issue is resolved. . . .

Blackboard Login Timeout Issue – Resolved »

Blackboard is experiencing login timeout issues this morning. Academic Technologies is working with the vendor and VCU identity management teams. Thank you for your patience! Please check back for any updates. UPDATE: This issue has been resolved. If you continue to have an issue with logging into Blackboard, please enter a Help Request ticket. . . .

Blackboard Login Issue — RESOLVED »

Some users may be having trouble logging into Blackboard. We have identified the issue and are currently working on a resolution. We do apologize for any inconvenience this may be causing. Please check back for any updates. UPDATE - As of 1/30/2019 @ 11:58am, this issue is resolved UPDATE - It was later noticed that these users were reenable . . .

TLS 1.0 and TLS 1.1 Deprecation may lead to Blackboard connection failures »

TLS 1.0 and TLS 1.1 Deprecation may lead to connection failures.  If you receive connection failures to Blackboard, please upgrade your browser to a supported version. You may learn more about browser support here. . . .

Blackboard Mobile App Partial Outage – January 8th, 2019 »

NOTE:  This problem has already been resolved, however we want to make Blackboard Mobile users aware that the issue occurred.  Issue was resolved as of 7:00am EST on January 9th, 2019.  Root cause is being investigated. Users of the Blackboard and Blackboard Instructor mobile apps are currently unable to search for their institutions.  Users with . . .

LON-CAPA Is Unavailable – RESOLVED »

UPDATE - 11:30am LON-CAPA is now fully functional again.  Learning Systems will continue to closely monitor the system.  Please notify your students that they may continue work.  We appreciate your patience and cooperation. ---------------------------------------------------- Original Post - 9:30am LON-CAPA is currently down.  The Learni . . .

Blackboard Faculty Tools Outage – RESOLVED »

Blackboard Faculty Tools is now available.  We apologize for any inconvenience. Blackboard Faculty Tools is currently unavailable.  Learning Systems and WebServices are currently working on a resolution. . . .

Blackboard Faculty Tools Maintenance – Thursday, August 30th, 2018 »

VCU WebServices will be performing scheduled maintenance on Blackboard Faculty Tools Thursday, August 30th, 2018 Begin Time: Thursday, August 30th, 2018 6:30am US Eastern (UTC/GMT-4) End Time: Thursday, August 30th, 2018 7:30am US Eastern (UTC/GMT-4) During this maintenance, clients WILL experience an interruption to their ability to creat . . .

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