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Blackboard Notice Alerts

VoiceThread system will be upgraded on Sunday, Dec 31 from 5-6AM »

VoiceThread will be performing system upgrades on Sunday, December 31 from 5:00 AM to 6:00 AM EST(UTC -5). The VoiceThread service will be unavailable during this window. All users will be signed out of their accounts during this window and will need to sign in again once maintenance is complete. Date: 12/31/2017 Duration: 1 hour VoiceThread ser . . .

EchoSystem Server Restart »

Echo360 EchoSystem Server will need to be restarted this morning at 9AM to fix an administrative UI login issue. Apologies for any inconvenience this may cause. The EchoSystem Server will be back up and running by 9:15 AM. Thank you! . . .

Moving VoiceThread to HTML5 at noon on 12/12/2017 »

Due to an escalation in issues with the student experience in VoiceThread over the last week, Learning Systems will be removing the Flash option and enabling the HTML5-only version. This change was slated for 12/20 but we have made the decision to move forward with the change today. This update was recommended by VoiceThread support: "The majority . . .

Fall 2017 End-of-Semester Announcements »

Dear Faculty and Staff, As the the end of the Fall 2017 semester quickly approaches, ​Learning Systems would like to share some important eLearning reminders, resources and news with you. December 20th at 10PM - Blackboard will be unavailable The VCU Blackboard system will be upgraded to 9.1 Q4 2016 CU6, beginning Wednesday, Dec 20th at 10:0 . . .

Top Hat – New Student Response System »

VCU now has an official partnership with Top Hat, which will become the University’s supported Student Response System (SRS). Official communication about this will be coming from the provost office next week, but we wanted to share the news with you now. Top Hat is a cloud-based solution which offers many new features for classroom engagement, and . . .

Blackboard Maintenance – Friday, December 1st, 2017 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Friday, December 1st, 2017 Begin Time: Friday, December 1st, 2017 2:00am US Eastern (UTC/GMT-4) End Time: Friday, December 1st, 2017 6:00am US Eastern (UTC/GMT-4) Details: This maintenance COULD potently impact our Blackboard production . . .

Blackboard Course Creation – Faculty Tools Changes – RESOLVED »

Faculty Tools v1.5 has been added back to the Resources Tab in Blackboard. We apologize for any problems this may have caused and appreciate your patience and understanding. -------------------------------------------------------------------------------------------------------- Due to inconsistencies in course creation, Faculty Tools v1.4 has b . . .

Blackboard session timeout »

There has been a problem discovered when opening a second tab in Blackboard from 'my.vcu.edu'. This could result in session timeout when taking an assessment (test, quiz, etc)... This problem will be resolved with a planned upgrade on December 20th, 2017. Workaround Have students access Blackboard from 'https://blackboard.vcu.edu' instead of 'my.vcu . . .

Echo360 Accessibility Issues – Resolved »

Starting Sunday, November 19, around 12:24 PM, the EchoSystem Server started having intermittent errors, bringing the ESS down. It was down again around 8PM the same evening. The ESS is now back up and running, but we're keeping an eye on it. Thank you for your patience. Updated - 11/19/2017 10:00pm . . .

Blackboard Maintenance – Saturday, November 18th, 2017 »

We received the following alert from Blackboard: Blackboard will be performing scheduled maintenance on Saturday, November 18th, 2017 Begin Time: Saturday, November 18th, 2017 12:00am US Eastern (UTC/GMT-4) End Time: Saturday, November 18th, 2017 6:00am US Eastern (UTC/GMT-4) Details: During this maintenance, VCU WILL experience an interrup . . .

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