Echo360 Downtime Alerts

Echo360 Service Disruption – RESOLVED »

Echo360 Status Current Status: Operational Started: 9/14/2018 12:04pm (+0000) Resolved: Echo360 support has identified and addressed a root cause for the Echo360 service disruption. Service has been restored and we are monitoring the system at this time. Kind Regards, Learning Systems Echo360 Status Current Status: Service . . .

Echo360 Updates (EchoSystem and Echo360 Cloud) »

Update (4/17/18): The EchoSystem Server Upgrade has been rescheduled for Friday, 4/20 at 5:30AM. Thank you! Please note the reminders and updates below: EchoSystem Server Upgrade - Yes, one final upgrade to the EchoSystem Server will be applied that will address some minor issues with the content migration tool for EchoCloud and EchoCenter l . . .

EchoSystem Server outage this Friday (10/20) at 10PM »

Learning Systems is working with the University Computer Center to move all Echo360 content to new NAS storage. This will require a downtime, starting this Friday (10/20) at 10PM, ending at 4AM Saturday morning. Thank you for your patience during this important content migration. . . .

Echo360 Required Maintenance – March 10th, 5:30am – 6:30am – COMPLETED »

The Production Echo360 maintenance has been completed successfully today at 6:37 am.   All Echo360 functions are available. . . .

Echo360 Required Maintenance – Friday, March 10th, 2017 – 5:30am – 6:30am »

We will be performing required maintenance on Echo360 - Friday, March 10th, 2017 Begin Time: Friday, March 10th, 2017 05:30 US Eastern (UTC/GMT-4) End Time: Friday, March 10th, 2017 06:30 US Eastern (UTC/GMT-4) Details: During this maintenance window, VCU Echo360 will NOT be available for viewing via the EchoPlayer. Thank you for your conti . . .

Echo360 Production Upgrade – March 8th, 5:30am-7:30am – COMPLETED »

The Production Echo360 upgrade has been completed successfully today at 7:00 am.   All Echo360 functions are available. . . .

Echo360 Production Upgrade – March 8th, 5:30am-7:30am »

The Echo360 production system will be upgraded from version 5.5 sp9 to 5.5 sp15 on Wednesday, March 8, 2017, between the hours of 5:30am and 7:30am. The system will be unavailable during this time. We estimate that the upgrade will take less than 1 hour, but we have reserved extra time should unexpected issues arise.  Status updates will be posted i . . .

Status Update – Echo360 Maintenance – March 3rd »

The Echo360 system is still unavailable as we work through the final procedures for the database changes to ensure the system is fully functional. We apologize for the maintenance taking longer than anticipated. and are making every effort to have the system online by 8:00am. Additional information will be communicated as we progress. . . .

Echo360 Required Maintenance – Friday, March 3rd, 2017 – 4:30am – 5:30am »

We will be performing required maintenance on Echo360 - Friday, March 3rd, 2017 Begin Time: Friday, March 3rd, 2017 04:30 US Eastern (UTC/GMT-4) End Time: Friday, March 3rd, 2017 05:30 US Eastern (UTC/GMT-4) Details: During this maintenance window, VCU Echo360 will NOT be available for capturing and viewing. Thank you for your continued coo . . .

Echo360 Emergency Maintenance – Tuesday, November 1, 2016, 3am-6am »

The Echo360 System will be unavailable Tuesday, November 1, 2016, from 3:00am until 6:00am for emergency maintenance.  All functions of the Echo360 system will be unavailable during this maintenance period to diagnose a recurring hardware issue with the server.  If you have any questions or concerns, please contact the VCU IT Support Center at 828-222 . . .

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