Echo360 Updates (EchoSystem and Echo360 Cloud) »

Update (4/17/18): The EchoSystem Server Upgrade has been rescheduled for Friday, 4/20 at 5:30AM. Thank you! Please note the reminders and updates below: EchoSystem Server Upgrade - Yes, one final upgrade to the EchoSystem Server will be applied that will address some minor issues with the content migration tool for EchoCloud and EchoCenter l . . .

Echo360 – EchoPlayer Update »

Hello VCU Faculty and Staff, We just wanted to provide a quick note to those using the legacy EchoSystem Server application and player... Support for the capture discussions feature in the EchoPlayer has been officially shut down by the vendor. As a result, the discussions "app" has been disabled in the EchoPlayer and will no longer appear as an opt . . .

Echo360 Slowness and Accessibility Issues – Resolved »

Learning Systems is doing an emergency restart of the EchoSystem Server. Echo360 is currently having slowness and accessibility issues. 10 AM - Echo360 is back up and running. . . .

Echo360 Instructor Education Series »

Summer is almost here, and it's the perfect time to kick back, relax, and prepare for your courses next term! Starting next Tuesday, Echo360 is here to help complement your course delivery with an educational series for instructors, instructor assistants, and supporting staff. Attend as many sessions as you'd like - you'll learn about the benefits of us . . .

New macOS Sierra (macOS 10.12) throws error for Chrome Browser »

The macOS Sierra (also known as macOS 10.12) is the latest operating system from Apple.  Echoes from Blackboard or Echo360 User Interface will throw an error if using the Chrome browser while on this operating system. Learning Systems is working with Echo360 support to provide a solution.  In the meantime, the current workaround is to use Safa . . .


Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month