Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

SafeAssign Alerts

SafeAssign processing delays »

We received the following alert from Blackboard Bulletin/Advisory Information: The Blackboard SafeAssign service continues to experience delays in returning Originality Reports and results to end users. We understand the impact that these delays have had on users and apologize for the poor performance of the system during this time. The root caus . . .

SafeAssign processing delays »

We received the following alert from Blackboard Bulletin/Advisory Information: Blackboard SafeAssign has been experiencing high paper load this week, which results in delays in paper processing of up to several hours. We apologize for the inconvenience and will update this bulletin once delays in paper processing will be restored. Thanks for your pa . . .

SafeAssign processing delays – Resolved »

We received the following alert from Blackboard Bulletin/Advisory Information: Blackboard SafeAssign has been experiencing high paper load this week, which results in delays in paper processing of up to several hours. In some cases, SafeAssign can accept papers but is unable to return them. We are actively working on a resolution. We apologize for the . . .

SafeAssign expected processing delays on Thursday July 21st »

We received the following alert from Blackboard: Blackboard SafeAssign maintenance - Delay in services expected.  On Thursday, July 21st, 2016, between the hours of 4:00 am to 2:00 pm EDT, the Managed Hosting Infrastructure Team will be performing SafeAssign Maintenance. During this outage SafeAssign will remain available and responsive for p . . .

SafeAssign Connection Issues: February 11 – February 15, 2016 »

We received the following bulletin from Blackboard: Bulletin/Advisory Information: On Thursday, February 11th, 2016, a flag was set for java clients to use the supported and safe TLS protocols according to Blackboard policy and recent TLS cipher deprecation.  This change caused connection failures to the SafeAssign service for some clients using un . . .

Blackboard SafeAssign Maintenance – Friday, December 4th, 2015, 12:00am-6:00am »

Blackboard SafeAssign maintenance - Service Interruption expected.  On Friday, December 4th, 2015, between the hours of 12:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing SafeAssign Maintenance. During this outage SafeAssign functionality will not be available and an error will be displayed to the user. Papers w . . .

Blackboard SafeAssign Maintenance – Wednesday, 7/29/15, 3:30-7:30am »

Blackboard SafeAssign maintenance - Service Interruption expected.  On Wednesday, July 29th, 2015, between the hours of 03:30 am to 07:30 am EDT, the Managed Hosting Infrastructure Team will be performing SafeAssign Maintenance. During this outage SafeAssign functionality will not be available and an error will be displayed to the user. Papers . . .

Blackboard SafeAssign Maintenance – Thursday, 3/19/15, 2:00-6:00am »

Blackboard SafeAssign maintenance - Service Interruption expected. On Thursday, March 19th, 2015, between the hours of 02:00 am to 06:00 am EDT, the Managed Hosting Infrastructure Team will be performing SafeAssign Maintenance. During this outage SafeAssign functionality will not be available and an error will be displayed to the user. Papers w . . .

Blackboard Upcoming Datacenter Maintenance – Service Interruption Not Expected »

Date: Friday, September 26th, 2014 Time: 02:00 am to 06:00 am EDT Services: Clients with Server(s) at our Northern Virginia Datacenter. Please take note that this is a maintenance occurring on a Saturday when Blackboard will deploy the new SafeAssign building block on our production environment. On Saturday, October 4th, 2014 between the hours . . .

SafeAssign Maintenance: Wednesday, August 27, 2014 »

We received the following bulletin from Blackboard: Bulletin/Advisory Information: The SafeAssign services will undergo maintenance that requires a service outage on Wednesday, August 27, 2014 2am – 6:00m US Eastern (GMT -4).  During this outage SafeAssign functionality will not be available and an error will be displayed to the user.  Paper . . .

Categories

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2017
2016
2015
2014
2013
2012