Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

SoftChalk Alerts

SoftChalk connectivity errors – Blackboard – RESOLVED »

Update: 2/9/16 - 8:30pm:  The connectivity issues have been resolved.  We appreciate your patience. ------------------------------------------------------------------------------------------------------- Learning Systems is investigating issues impacting some Blackboard courses.  Any SoftChalk content in Blackboard is currently not functioning and . . .

Blackboard Production – Update SoftChalk Building Block »

Begin Time: Thursday, August 13th, 2015 09:00 US Eastern (UTC/GMT-4) End Time: Thursday, August 13th 2015 10:00 US Eastern (UTC/GMT-4) Blackboard building block (SoftChalk) will be updated.  Although the update is being done without taking the system offline, there will be brief interruptions in the SoftChalk service tool in Blackboard. Kind Re . . .

Categories

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2017
2016
2015
2014
2013
2012