July 2009 Archives

Banner System Update Scheduled For Saturday, August 1 »

A database upgrade has been scheduled for the Banner system.  This will cause Banner Self-Service & Banner Forms (INB) to be unavailable Saturday, August 1, 2009, beginning at 7 a.m. and will run through 5 p.m.   Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions.NOTE: Don't be a phishing victim - VCU and other re . . .

Oak3 Email Server Restarting »

Oak3 is currently being restarted.  Users may connect to their alternate server, Aspen3, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://Aspen3.vcu.edu/mail#/mailfile.nsf. . . .

Updated – Out-of-Band July LANDesk Server Maintenance »

Complete - Server maintenance will occur on all LANDesk servers between 5 am and 8am on Friday, July 31. All services should be restored by 8am. . . .

Aspen3 Email Server Restarting »

Aspen3 is currently being restarted.  Users may connect to their alternate server, Oak3, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://oak3.vcu.edu/mail#/mailfile.nsf. . . .

Critical Microsoft and Adobe Vulnerabilities »

Microsoft released two emergency updates (they call them "out of band" updates) yesterday to fix vulnerabilities in Internet Explorer and Visual Studio. The flaw in Visual Studio is important because it is a development suite used by many other comapnies and organizations to make software. As a result, many other programs may prove vulnerable. Among the . . .

Special Maintenance – E-mail Archive Server »

Special maintenance will be performed on the E-mail archive server, Cypress, Saturday, August 1, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail archvies may be unavailable. Regularly scheduled maintenance on the e-mail servers will not be performed. . . .

Oak4 Email Server Restarting »

Oak4 is currently being restarted.  Users may connect to their alternate server, Aspen4, via IMAP or the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://aspen4.vcu.edu/mail#/mailfile.nsf. . . .

Blackboard Regularly Scheduled Maintenance Completed (Friday, July 24) at 5:00pm »

Blackboard Regularly Scheduled Maintenance Completed (Friday, July 24) at 5:00pm. Please email blackboard@vcu.edu or call the Help Desk at 828-2227 if you experience any problems. Regards, Blackboard Team . . .

Critcal Vulnerability in Adobe Acrobat, Reader and Flash Player »

A recently discovered vulnerability in Adobe Acrobat, Adobe Reader and Adobe Flash Player has been discovered and is being used by malicious web sites to attack computers across the internet. The vulnerability is exploited when you visit a malicious or hacked web site, and could allow attackers to take control of your computer. The affected products are . . .

UPDATED: Network Connectivity To Be Interrupted Sunday Morning »

UPDATE: Note that the alert below has been changed to reflect a time change for this maintenance window.Network equipment maintenance is being performed on Sunday morning, July 26, beginning at 3 a.m. and running until 5 a.m.  During this maintenance window network connectivity inside the University network and access to the Internet will be inter . . .

UPDATED: LANDesk Patch Addresses SOFTMON and VULSCAN Resource Issues »

Monday, August 3, 2009:Scheduled rollout of the patch to managed systems has ended.  As of this morning, 2,859 managed systems have applied the patch. All remaining unpatched systems should apply the updates automatically through their regularly-scheduled vulnerability scans.  If a system is having trouble applying the patch, please contact la . . .

UPDATED: Banner Reporting Center & Operational Data Store (ODS) Now Available »

Update:  Banner Reporting Center, ODS, and Person Database have been successfully updated and is now available.  Thank you for your patience.This past weekend the database server that serves the Reporting Center, ODS, and Person Database experienced problems which required a restart of the server while the Sunday night data refreshes were in p . . .

Network Upgrade To Interrupt Engineering East Hall Network and Telephone Availability On The Morning of July 23 »

Network Services will move Engineering East Hall's building network feed from its current temporary solution to permanent fiber. This change is scheduled for Thursday, July 23rd, from 6:45 a.m. until 7 a.m. Access to the network and telephone service will be disrupted during this time.  Please contact the VCU Help Desk (828-2227, help@vcu.edu) wi . . .

Some VCU Online Systems To Be Affected By Network Upgrade Scheduled For Morning Of July 23 »

Network Services will be performing an upgrade to network hardware beginning at 5:30 a.m. on Thursday, July 23rd, that will cause a 1 hour period of unavailability for the systems listed below.  The maintenance period runs until 7 a.m. with the 1 hour of unavailability taking place some time during this maintenance window.  The systems affect . . .

Student Email Server VRAM4c Restarting »

Student email server VRAM4c is restarting.  Students may connect to their alternate server, vramimap4.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .

Blackboard Downtime Maintenance – July 24, 2009 – 4:00pm to midnight »

Blackboard Maintenance - Friday, July 24, 2009 - 4:00pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard/ Regards, The Blackboard Team (more...) . . .

Oak3 Email Server Restarting »

Oak3 Faculty Staff email server is currently restarting.  Users may connect to their alternate server, Aspen3, via IMAP or the Notes client. . . .

Scheduled Maintenance – E-mail Servers Rescheduled »

Rescheduled maintenance will be performed on the E-mail system Saturday, July 25, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate . . .

Aspen3/Oak3 Email Servers – IMAP Currently Unavailable »

Email Services is working to resolve outages on Aspen3/Oak3 Faculty/Staff email servers at this time.  IMAP is currently unavailable.  Users may connect via VCU Mail Anywhere of the Notes client. . . .

Microsoft announces Critical Vulnerability in MS Office »

A recently discovered vulnerability in Microsoft Office Web Components has been discovered and is being used by malicious web sites to attack computers across the internet. The vulnerability is exploited when you visit a malicious or hacked web site using Internet Explorer, and you are running one of the affected Office Products. Among the affected prod . . .

Beech Application Server Restarting »

Beech is currently restarting and will be available soon.  This outage affects those with Quikrs and Notes applications.  The server will be available again shortly. . . .

Banner Services Unavailable Friday Night Due To Maintenance »

Maintenance for the Banner system has been scheduled for Friday night, July 10, 2009 starting at 6 p.m. until 10 p.m.  During this maintenance window eServices, Banner Self-service, and Banner Forms (INB) will be unavailable.  Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions.NOTE: Don't be a phishing victim - VCU an . . .

Network Issues Affecting Some Servers »

11:04am The issue has been resolved. If you continue to experience problems connecting to VCU websites, please contact the Help Desk at 828-2227.10:47am It would appear that some (perhaps all) servers are now accessible. We will continue testing and update this post when more information is available.We are experiencing significant network issues that a . . .

Scheduled Maintenance – E-mail System »

Scheduled maintenance will be performed on the E-mail system Saturday, July 11, between 8:00 a.m. and 12:00 p.m.  During this maintenance window, access to e-mail may be unavailable on your primary server.  Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your al . . .

Student Email Server VRAM1 Restarting »

Student email server VRAM1 is restarting.  Students may connect to their alternate server, vramimap1c.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .

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