August 2009 Archives

Aug
31
2009

UPDATE 5: Network Connectivity Issues »

UPDATE 5 (91/09/ 4:55 p.m.) Network Services is reporting that changes to the configuration on the edge router has improved performance. VCU community members should be seeing better network performance at this time. Network Services will continue to monitor this situation through the night and into Wednesday.  If you experience any network connect . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
31
2009

Oak4 Currently Unavailable »

Email Services is working to restore service on Oak4.  Users may connect to their alternate server, Aspen4, via IMAP or the Notes client or via VCU Mail Anywhere by changing their URL string to Aspen4.vcu.edu/usermail#/mailfile.nsf. Once Oak4 is stabilized, all pending mail will be routed. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
31
2009

Oak2 Email Server Restarting »

Oak2 email server is currently restarting.  Users may connect to Aspen2 automatically via the Notes client or by changing their IMAP client to aspen2.vcu.edu. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
29
2009

VRAM8c Restarting »

Student email server VRAM8c is currently restarting.  Students may connect to their alternate server, vramimap8.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
28
2009

Aspen Email Server Restarting »

Aspen email server is currently restarting.  Users may connect to Oak automatically via the Notes client or by changing their IMAP client to oak.vcu.edu. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
26
2009

Blackboard Maintenance – Friday, August 28, 2009 – 9pm to 2am »

Blackboard Maintenance is the second and fourth Friday of the month. See future dates by going to the Blackboard Maintenance Schedule (http://go.vcu.edu/bbmaintenance).If unforeseen circumstances cause the system to be down past announced time, updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard.Regards,T . . .
Posted by Sheila in the Technology Services: Alerts blog.
Aug
26
2009

Oak2 Email Server Restarting »

Oak2 email server is currently restarting.  Users may connect to Aspen2 automatically via the Notes client or by changing their IMAP client to aspen2.vcu.edu. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
25
2009

UPDATED – Critical Vulnerability in Lotus Notes Client for Windows »

UPDATE (8/26 11:13 AM) A second email was sent by Doctor Notes to VCU users, which includes a button to protect your workstation until a patch can be pushed out to your workstation over the next few weeks.  If you use the Windows version of Lotus Notes, please open that email via Lotus Notes and click the button.  The Mac version of Lotus Note . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
24
2009

VRAM7c Restarting »

Student email server VRAM7c is currently restarting.  Students may connect to their alternate server, vramimap7.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
24
2009

UPDATE 3: Network Connectivity In Siegel Center Area Affected By Storm Damage »

UPDATE 3 (8/24/09 4:45 p.m.)  Network Services reports that only wireless in the basement of Siegel Center is still affected by the water damage caused by the storm last night. All other network services in the buildings listed below should be functional at this time. Should problems arise or if a connection is still not available in an area outsid . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
20
2009

Student Email Server VRAM9c Restarting »

Student email server VRAM9c is restarting.  Students may connect to their alternate server, vramimap9.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
20
2009

Aspen3 Email Server Restarting »

Aspen3 is currently being restarted.  Users may connect to their alternate server, Oak3, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://Oak3.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
20
2009

Oak3 Email Server Restarting »

Oak3 is currently being restarted.  Users may connect to their alternate server, Aspen3, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://Aspen3.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
20
2009

Log-in Issues For Some In VCU Community »

The VCU Technology Services Help Desk is receiving reports that VCU community members are experiencing intermittent authentication issues when logging into systems such as VCU Mail Anywhere, wireless network access, and Web VPN among others. This problem with logging in usually corrects itself in a few minutes so we please wait and try again to log in . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
20
2009

Oak4 Currently Unavailable »

Email Services is working to restore service on Oak4.  Users may connect to their alternate server, Aspen4, via IMAP or the Notes client or via VCU Mail Anywhere by changing their URL string to Aspen4.vcu.edu/usermail#/mailfile.nsf. Once Oak4 is stabilized, all pending mail will be routed. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
20
2009

Linden Passthru Server to VCUHS Available »

Linden is back on-line.  All queued email to the hospital is being delivered at this time. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
20
2009

VRAM5 Restarting »

Email Services is currently restarting VRAM5.  Students may connect to their alternate server automatically via VCU Mail Anywhere or by connecting to their alternate server, VRAMIMAP5c.vcu.edu. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
19
2009

Canceled – Scheduled Maintenance – E-mail Servers »

Canceled - Scheduled maintenance will not be performed on the E-mail system Saturday, August 22, between 8:00 a.m. and 12:00 p.m. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
18
2009

Aspen4 Email Server Restarting »

Aspen4 is currently being restarted.  Users may connect to their alternate server, Oak4, via the Lotus Notes client, IMAP, or by changing their url string in VCU Mail Anywhere to http://oak4.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
18
2009

VRAM5c Restarting »

Email Services is currently restarting VRAM5c.  Students may connect to their alternate server automatically via VCU Mail Anywhere or by connecting to their alternate server, VRAMIMAP5.vcu.edu. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
17
2009

Wireless Network Maintenance Scheduled For August 18 »

Network Services will be performing an update to the wireless network on the morning of Tuesday, August 18th.  This maintenance is scheduled to begin at 6 a.m. and finish by 7 a.m.  During this period the wireless network will not be available.Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions.NOTE: Don't be a phishin . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
14
2009

Special Maintenance – Email Servers – Saturday, August 15, 2009 »

Special maintenance will be performed on the email system Saturday, August 15, 2009, between 6:30 a.m. - 8:30 a.m.  During this maintenance window, access to e-mail may be unavailable on your primary server.  Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
14
2009

Aspen Currently Unavailable »

Email Services is working to restore service on Aspen.  Users may connect to their alternate server, Oak, via IMAP or the Notes client or via VCU Mail Anywhere by changing their URL string to oak.vcu.edu/usermail#/mailfile.nsf. Once Aspen is stabilized, all pending mail will be routed. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
13
2009

Blackboard Downtime Maintenance – August 14, 2009 – 4:00pm to midnight »

Blackboard Maintenance - Friday, August 14, 2009 - 4:00pm to midnight.(Completed 7pm) If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard   Blackboard Maintenance is the second and fourth Friday of the month.  To see the 2009 . . .
Posted by Sheila in the Technology Services: Alerts blog.
Aug
13
2009

Student Email Server VRAM5c Restarting »

Student email server VRAM5c is restarting.  Students may connect to their alternate server, vramimap5.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
13
2009

Student Email Server VRAM5 Restarting »

Student email server VRAM5 is restarting.  Students may connect to their alternate server, vramimap5c.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
12
2009

Intermittent Authentication Issues »

Email Services is aware of intermittent authentication issues to multiple email servers due to authentication failures to the eDirectory.  This issue is being addressed at this time by the eDirectory team.  Users should attempt to authenticate again, or if failing via an IMAP connection, a connection may be established via the Notes client sof . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
12
2009

Update – August LANDesk Server Maintenance »

COMPLETE - Server maintenance will occur on all LANDesk servers between 5 am and 8am on Friday, August 14. All services should be restored by 8am. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
12
2009

Sametime Instant Messaging Server Unavailable »

Sametime authentication is unavailable at this time due to issues with edirectory and is currently being worked on to resolve. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
12
2009

Apple and Microsoft Issue Updates for Critical Vulnerabilities »

Yesterday, both Apple and Microsoft released updates to fix critical security flaws in their products. Apple released Safari 4.0.3 and Microsoft released 9 Security Bulletins to fix flaws in Windows, Office, .NET Framework and Remote Desktop Client, among others. It's important to update your systems as quickly as possible, as the vulnerabilities addres . . .
Posted by gnpendergast in the Technology Services: Alerts blog.
Aug
11
2009

VCU Phonebook not responding »

Due to a network issue, the VCU phonebook server (which powers the VCU people search as well as LDAP lookups in properly configured IMAP email clients) is not responding at present. We are looking into the problem and hope to have it resolved shortly.Updated (1:14pm): The server connection has been restored. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
10
2009

Student Email Server VRAM5c Restarting »

Student email server VRAM5c is restarting.  Students may connect to their alternate server, vramimap5.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
10
2009

Oak4 Currently Unavailable »

Email Services is working to restore service on Oak4.  Users may connect to their alternate server, Aspen4, via IMAP or the Notes client or via VCU Mail Anywhere by changing their URL string to aspen4.vcu.edu/usermail#/mailfile.nsf. Once Oak4 is stabilized, all pending mail will be routed. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
10
2009

Aspen4 Email Server Restarting »

Aspen4 is currently being restarted.  Users may connect to their alternate server, Oak4, via the Lotus Notes client, IMAP, or by changing their url string in VCU Mail Anywhere to http://oak4.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
10
2009

Network Upgrade Scheduled For Morning Of August 12 »

Network services has scheduled a network equipment upgrade for Wednesday, August 12, 2009, beginning at 6 a.m. until 7 a.m. There will be a momentary disruption of network connectivity to the outside Internet.Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions.NOTE: Don't be a phishing victim - VCU and other reputable organizati . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
10
2009

Email Phishing Scam with Subject “PLEASE READ AND REPLY” »

IT staff have discovered an email phishing scam which asks the recipient to reply with their email address, VCU eID, password and data of birth.  Like many phishing scams, it takes advantage of the recipient's fear and presents a sense of urgency.The email has a subject of "PLEASE READ AND REPLY".  Not only does it ask for your password to be . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
9
2009

Resident Hall Network Unavailable Morning of Tuesday, August 11 »

The hardware platform that hosts Clean Access is scheduled to be replaced on Tuesday, August 11, 2009, beginning at 6 a.m.  This work should be completed by 7 a.m. but may be completed sooner.  During this upgrade all residence hall wired network connections will be unavailable. This will not affect wireless.Please contact the VCU Help Desk (8 . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
7
2009

Apple OS X Vulnerable to Boobytrapped Image Files »

Earlier this week, Apple announced that its OS X product contained a number of flaws that could allow attackers to access and take control of affected Mac computers. For one of the flaws, attackers simply need to get you to view a specially crafted image file in order to gain access to your computer and run programs without your approval. This is easier . . .
Posted by gnpendergast in the Technology Services: Alerts blog.
Aug
7
2009

myVCU Facebook Single Sign-on Link Issue »

Due to the Twitter & Facebook denial of service attack on August 6, 2009, Facebook has changed their security settings which has disabled the myVCU Portal Single Sign-on link in both the old and new version of the portal. VCU Technology Services staff is working with Facebook to determine if a solution can be developed to resolve this issue.  W . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
7
2009

Network Upgrade Scheduled For Morning Of August 10 »

Network services has scheduled a network equipment upgrade for Monday, August 10, 2009, beginning at 6 a.m. until 7 a.m. This work could be completed as early as 6:30 a.m.  There will be a momentary disruption of network connectivity to the outside Internet but network traffic inside the VCU network will not be affected.Please contact the VCU Help . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
6
2009

UPDATE: Telephone Service Restored »

UPDATE: Telephone services were restored to the Monroe Park Campus at midnight last night.  VCU Telecommunications technicians repaired a cable in Harris that had been cut during construction in the building yesterday. If you have any continuing problems with your phone service, please contact the Help Desk at (804) 828-2227 or help@vcu.edu.NOTE: D . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
6
2009

Student Email Server VRAM5c Restarting »

Student email server VRAM5c is restarting.  Students may connect to their alternate server, vramimap5.vcu.edu via IMAP or automatically via VCU Mail Anywhere. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
6
2009

Banner Self-Service & Forms Unavailable Friday, August 7, After 6 p.m. »

Banner Self-Service and Forms (INB) access will be unavailable on Friday, August 7th, 2009 from 6:00 p.m. to 10:00 p.m. while additional maintenance related to system storage is completed and Oracle database directory sizing is adjusted. No Banner applications programming or data will be changed.Please contact the VCU Help Desk (828-2227, help@vcu.edu) . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
5
2009

Scheduled Maintenance – E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, August 8, between 7:00 a.m. and 11:00 a.m.  During this maintenance window, access to e-mail may be unavailable on your primary server.  Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your a . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Aug
4
2009

VCU Network Maintenance Scheduled For Thursday, August 6th »

VCU Network Services will be performing maintenance on firewall devices that protect the VCU network from network intrusions.  This work is scheduled to begin at 6 a.m. on Thursday, August 6, 2009, and will be completed by 7 a.m. This will briefly disrupt external-to-VCU Internet connections.  These connections will need to be restarted by VCU . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Aug
3
2009

Aspen2 Email Server Restarting »

Aspen2 is currently being restarted.  Users may connect to their alternate server, Oak2, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://oak2.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
3
2009

Oak4 Email Server Restarting »

Oak4 is currently being restarted.  Users may connect to their alternate server, Aspen4, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://Aspen4.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
3
2009

Oak2 Email Server Restarting »

Oak2 is currently being restarted.  Users may connect to their alternate server, Aspen2, via the Lotus Notes client, or by changing their url string in VCU Mail Anywhere to http://Aspen2.vcu.edu/mail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Aug
2
2009

Network Maintenance Scheduled For Tuesday, August 4th »

The devices that control authentication to the VCU network will be replaced beginning at 6 a.m. on Tuesday, August 4, 2009, and will be completed by 7 a.m.  The backup systems will handle network authentications while this work is being completed but a short period of unavailability for the network may result.Please contact the VCU Help Desk (828-2 . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.

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