March 2010 Archives

Mar
31
2010

Network Maintenance Scheduled For Sunday Morning (4/4/10) »

VCU Technology Services has scheduled maintenance for network equipment beginning at 5 a.m. on Sunday, April 4, 2010. This two-hour maintenance window is expected to be complete by 7 a.m. Internet connectivity will not be impacted. Connectivity to some, but not all of the servers, at the VCU Computer Center will be impacted.  Impact is expected to . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
31
2010

Scheduled Maintenance – E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, April 3, between 7:00 a.m. and 12:00 p.m.  During this maintenance window, access to e-mail may be unavailable on your primary server.  Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
30
2010

Updated – LANDesk Network Interruption (03/31/2010) »

Updated 3/31/10 6:45am:  The network maintenance has been completed and all servers should be accessible.On Wednesday, March 31st, all traffic to LANDesk Servers will be off-line momentarily between 5:30 am and 7:00 am due to maintenance performed by Networking Services.During the maintenance, access to the LANDesk system, including On-Demand Remot . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
30
2010

UPDATE 2: Network & Telephone Service Disruption On MCV Campus (3/30/10) »

UPDATE 2: Telecommunication Services & Network Services are reporting that telephone service to West Hospital is restored and that data network connections are re-establishing as well. All areas are coming back online.  Please contact the VCU Technology Services Help Desk (828-2227, help@vcu.edu) with any questions or concerns if you remain wit . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
28
2010

Aspen4 Restarting »

Email Services is working to resolve Log File Full errors on Aspen4.  Queued email will be delivered.  Users may connect to their alternate server, Oak4, via the Notes client of IMAP.  users may also change their url string in VCU Mail Anywhere to http://oak4.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
26
2010

Email Size Restrictions Begin April 3rd, 2010 »

In September 2009, VCU Technology Services migrated VCU students to the Google-hosted myVCUmailemail service. Like most email providers, Google limits the size of emails that can be received and sent by their system.  Any emails 25 MB or larger, including those sent by VCU faculty and staff, are not delivered to student myVCUmail accounts.  In . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
26
2010

Email Phishing Scam with Subject “Important Notice” »

VCU Technology Services staff have discovered an email phishing scam which asks the recipient to reply with their email address, date of birth and password.  Like many phishing scams, it takes advantage of the recipient's fear and presents a sense of urgency.The email has a subject of "Important Notice".  Not only does it ask for your password . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
25
2010

Email Delivery to Hospital Delayed »

Email addressed to the hospital, both internally and externally, is currently delayed.  Hospital administrators are working to resolve this issue.  All queued email will be delivered. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
23
2010

Oak3 Restarting »

Email server Oak3 is currently restarting.  Users should automatically connect to their alternate server, Aspen3, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen3.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
22
2010

Blackboard Maintenance Scheduled For Friday Evening (3/26/10) »

VCU Technology Services has scheduled maintenance for the Blackboard system this Friday, March 26, 2010, to begin at 8 p.m. This maintenance window is scheduled to be complete by midnight. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog. Please contact the VCU Techno . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
22
2010

Network Maintenance Scheduled For Wednesday Morning (3/24/10) »

VCU Technology Services has scheduled maintenance for the VCU network on Wednesday, March 24, 2010, to correct issues with user screens freezing in Banner as well as connectivity issues with the myVCU Portal, the VCU Central Authentication Service (CAS), and other web-based services. This maintenance window is set to begin at 5 a.m. and be completed by . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
22
2010

myVCU Portal Restart Scheduled For Tonight at 9 p.m. (3/22/10) »

VCU Technology Services has scheduled a restart of the myVCU Portal this evening at 9 p.m. to correct an issue affecting the system. This maintenance window is expected to be complete by 9:30 p.m. Please contact the VCU Technology Services Help Desk (828-2227, help@vcu.edu) with any questions. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
19
2010

Update (3/23) – LANDesk System Maintenance (03/23/2010) »

COMPLETE - The LANDesk system will be down for maintenance on Tuesday, March 23rd between 7:30am and 9:00am. During the maintenance, access to the LANDesk system, including On-Demand Remote Control, may not be available. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
18
2010

VCU Telephone System Test Scheduled For Friday Morning (3/19/10) »

VCU Technology Services has scheduled a test of backup processes for the VCU telephone system beginning at 4 a.m. and to be completed by 5:30 a.m. on Friday, March 19, 2010. All phones on the Monroe Park Campus will experience a four minute service interruption at the beginning of the testing and another 4 minute service interruption at the end.  T . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
18
2010

Scheduled Maintenance – E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, March 20, between 6:30 a.m. and 7:30 a.m.  During this maintenance window, access to e-mail may be unavailable on your primary server.  Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your al . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
17
2010

Network Equipment Maintenance Scheduled For Sunday (3/21/10) »

VCU Technology Services has scheduled a maintenance window for Sunday, March 21, 2010, to implement fail-over capability for the main Internet connection housed at the VCU Computer Center (VCUCC).  This work, slated for Harris Hall, will complete the installation for the necessary equipment to provide additional Internet capacity for the VCU commun . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
16
2010

Oak Restarting »

Email server Oak is currently restarting.  Users should automatically connect to their alternate server, Aspen, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
16
2010

Oak4 Restarting »

Email server Oak4 is currently restarting.  Users should automatically connect to their alternate server, Aspen4, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen4.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
16
2010

Oak3 Restarting »

Email server Oak3 is currently restarting.  Users should automatically connect to their alternate server, Aspen3, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen3.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
15
2010

UPDATED: myVCU Portal Maintenance Scheduled For Wednesday Morning (3/17/10) »

This alert has been updated with new start and stop times:VCU Technology Services has scheduled a maintenance window for the myVCU Portal beginning at  6:30 a.m. on Wednesday, March 17th, 2010. This maintenance will upgrade the system to the latest version in order to improve system stability and performance. This update will require the system to . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
15
2010

Oak4 – Oak2 IMAP Unavailable »

Email Services is working to resolve access to email via IMAP on Oak4 and Oak2.  Users may connect to aspen4.vcu.edu or aspen2.vcu.edu via IMAP or connect to VCU Mail Anywhere.  Please contact the Help Desk for additional assistance. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
15
2010

Oak3 Restarting »

Email server Oak3 is currently restarting.  Users should automatically connect to their alternate server, Aspen3, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen3.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
14
2010

Oak Email Servers Upgrade Progressing – 3:00 p.m. »

Email Services has the Oak email servers running on new hardware.  Access for all users is currently being directed to the Aspen servers while tuning is being completed.  IMAP users should continue to connect to their cluster Aspen server until Monday morning.  Notes client and VCU Mail Anywhere users will connect automatically when the s . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
13
2010

Aspen Mail Servers – Updated – 3:00 PM »

Email Services continues to perform tuning work on the SAN and Domino on the new Aspen servers. Users may connect to Aspen via the Notes client, IMAP, VCU Mail Anywhere, and handheld devices.  All email has been delivered.  Updated March 14, 2010, 2:00 p.m. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
12
2010

Aspen3 Restarting »

Email server Aspen3 is currently restarting.  Users should automatically connect to their alternate server, Oak3, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://oak3.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
10
2010

LANDesk Server Maintenance Friday March 12 »

Server maintenance will occur on all LANDesk servers between 5am and 8am on Friday, March 12. All services should be restored by 8am. . . .
Posted by Jason Fortney in the Technology Services: Alerts blog.
Mar
9
2010

Email Server Special Maintenance – Complete 3-15-10 6 a.m. »

On March 13, the servers Aspen, Aspen2, Aspen3, Aspen4 were moved to new hardware. These servers include additional memory, faster CPU processing speeds and additional technologies to speed the processing of data. Sunday, March 14, the servers Oak, Oak2, Oak3, and Oak4 were moved to new hardware. The servers are now available and any queued email has b . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
9
2010

Oak3 Restarting »

Email server Oak3 is currently restarting.  Users should automatically connect to their alternate server, Aspen3, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen3.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
9
2010

Aspen3 Restarting »

Email server Aspen3 is currently restarting.  Users should automatically connect to their alternate server, Oak3, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://oak3.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
9
2010

Aspen4 Restarting »

Email server Aspen4 is currently restarting.  Users should automatically connect to their alternate server, Oak4, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://oak4.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
9
2010

Oak2 Restarting »

Email server Oak2 is currently restarting.  Users should automatically connect to their alternate server, Aspen2, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen2.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by ejlichten in the Technology Services: Alerts blog.
Mar
8
2010

Network Service Interruption For SecNet Users (3/8/10) »

VCU Technology Services is reporting that users who are on the SecNet VCU network segment may be experiencing an interruption of service.  Network Services staff is investigating to determine the cause. Please contact the VCU Technology Services Help Desk (828-2227, help@vcu.edu) with any questions. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
7
2010

Network Maintenance Scheduled For Thursday (3/11/10) »

VCU Technology Services has scheduled maintenance on network equipment to begin at 6 a.m. on Thursday, March 11, 2010.  This maintenance window allows Network Services to re-route network fiber that runs below Marshall Street and will result in intermittent disruption of connections on the MCV campus. This work is scheduled to be completed by 7 a.m . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
5
2010

Oak4 Restarting »

Email server Oak4 is currently restarting.  Users should automatically connect to their alternate server, Aspen4, via the Notes client or their alternate IMAP client, or by changing their url string in VCU Mail Anywhere to https://aspen4.vcu.edu/usermail#/mailfile.nsf. . . .
Posted by Connie Whetstine in the Technology Services: Alerts blog.
Mar
3
2010

Access To VCU Online Resources Will Be Disrupted Sunday Due To Network Maintenance (3/7/10) »

VCU Technology Services has scheduled a one hour maintenance window for network equipment beginning at 6 a.m. on Sunday, March 7, 2009. On campus users will experience a momentary disruption in network connectivity for a number of systems such as Banner, Blackboard, and the myVCU Portal among others. From outside VCU, anyone trying to access VCU hosted . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
3
2010

Scheduled Maintenance – E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, March 6, between 7:00 a.m. and 12:00 p.m.  During this maintenance window, access to e-mail may be unavailable on your primary server.  Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your al . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
3
2010

Network Maintenance Scheduled For Thursday (3/4/10) »

VCU Technology Services has scheduled a maintenance window to replace a failed piece of network equipment that provides network addresses for the MCV campus. This maintenance is scheduled to begin at 5 a.m. on Thursday, March 4, 2010 and will be completed by 7 a.m. During this maintenance window a disruption of network service is possible.  Please . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
2
2010

Database Maintenence To Affect mySQL & VCU Blog Availability (3/5/10) »

VCU Technology Services has scheduled maintenance to migrate MySQL databases to network storage to improve space availability and speed. During this process the MySQL databases will not be available. This affects services that depend on MySQL databases to operate such as the VCU Blog system. For more information concerning blogs availability visit the V . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
1
2010

Update (3/2) – Reboot of LANDesk SecureNet Core Server (3/2/10) »

COMPLETE - LANDesk SecureNet Core server will be rebooted Tuesday, March 2 between 6am and 7am. Server should be back up by 7am. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
1
2010

Cancelled – LANDesk Package Server Maintenance (3/3/10) »

Cancelled - The LANDesk file server will be down for maintenance on Wednesday, March 3rd between 5:30am and 8:00am. Software distribution tasks may fail during the maintenance. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.
Mar
1
2010

VCU Blog System Upgrade Planned For Thursday Morning (3/4/10) »

VCU Technology Services has scheduled a maintenance window for the VCU Blogs system beginning at 6:30 a.m. until 7 a.m. The VCU Blogs will be temporarily unavailable as the system is upgraded to Movable Type 4.34. The process should only take a few moments. Please contact the VCU Technology Services Help Desk (828-2227, help@vcu.edu) with any questions. . . .
Posted by Samuel Kennedy in the Technology Services: Alerts blog.

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