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March 2012 Archives

REDCap Intro – Online Survey Tool Workshop [4/5/12] »

Date: April 5, 2012      |       Time: 1pm-3:30pm       |       Location: Sanger B1-020     |    Register    |       REDCap is a secure, web-based application designed to support web-based data capture, including surveys. Although it was originally designed for research studies, REDCap can also be used for col . . .

Power Outage Reported In VCUHS Hospital (3/29/12) »

A power outage has been reported in the main hospital area that is affecting network and telephone services. VCUHS staff are working to resolve. VCU network service should not be affected by this event. Please contact VCU helpIT Center (828-0522, helpIT@vcu.edu) with any questions. . . .

ASPEN3 Restarting »

Email server Aspen3 is currently restarting.  Users will be automatically redirected to their alternate server, Oak3, via the Notes client software or VCU Mail Anywhere, or by connecting to oak3.vcu.edu via imap clients. . . .

VCU Faculty & Staff Are Moving To Google Apps for Education »

VCU faculty and staff are joining our students on Google Apps for Education! VCU Technology Services (VCU TS) and Google will be working closely to develop the migration plan for the move of email, calendars, and other data to Google Apps for Education. The core suite of Google Apps for Education will be available to all faculty and staff. This suite . . .

ASPEN2 Restarting »

Email server Aspen2 is currently restarting.  Users will be automatically redirected to their alternate server, Oak2, via the Notes client software or VCU Mail Anywhere, or by connecting to oak2.vcu.edu via imap clients. . . .

Publisher 2010 Introduction Workshop [4/4/12] »

Date: April 4, 2012   |   Time: 9am-11am   |   Location: Sanger Hall B1-020   |   Register   |   Microsoft Publisher is a desktop publishing application. It is an entry-level application, differing from Microsoft Word in that the emphasis is placed on page layout and design rather than text composition and proofing. This course will p . . .

ASPEN4 Restarting »

Email server Aspen4 is currently restarting.  Users will be automatically redirected to their alternate server, Oak4, via the Notes client software or VCU Mail Anywhere, or by connecting to oak4.vcu.edu via imap clients. . . .

New Email Scam Concerning Webmail (3/25/12) »

Many at VCU have received a new email scam message, also known as phishing, purporting to be from VCU with the subject Your VCU Webmail Account Has Been Suspended. This message is fake and and should be deleted. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. A copy of the message . . .

Mimosa Group Account Server Restarting »

The Mimosa email server, which contains group accounts, is currently restarting.  Users may connect directly via the Notes client software to Sycamore, via IMAP to sycamore.vcu.edu, or via VCU Mail Anywhere by changing their url string to https://sycamore.vcu.edu/groupaccount#/mailfile.nsf. . . .

ASPEN3 Restarting »

Email server Aspen3 is currently restarting.  Users will be automatically redirected to their alternate server, Oak3, via the Notes client software or VCU Mail Anywhere, or by connecting to oak3.vcu.edu via imap clients. . . .

REDCap System Maintenance Scheduled For Friday Morning (3/23/12) »

VCU Technology Services has scheduled maintenance for the RedCap research and tool beginning at 6 a.m. on Friday morning, March 23, 2012. The system update is a disruptive change so REDCap will be unavailable at some point during this work. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Fireworks CS5.5 Introduction Workshop [4/2/12] »

Date: April 2, 2012   |   Time: 9am-12pm   |   Location:  Cabell 320   |   Register   |    Fireworks is a powerful graphics design and editing application that works well with Dreamweaver, Word, PowerPoint, and any areas wherein a picture needs creating or editing. The native file type for Fireworks is png, which keeps layers intact . . .

Dreamweaver CS5/5.5: Templates w/CSS Layout & Formatting Workshop [3/27/12] »

Date: March 27, 2012   |   Time: 1pm-4pm   |   Location: Cabell 320   |   Register   | Dreamweaver is a Web authoring tool used to create Web sites.  This hands-on workshop introduces you to template design and development using a CSS style sheet for formatting and layout of a web page.  Using CCS style is the preferred method for pag . . .

InDesign CS5.5 Introduction Workshop [3/23/12] »

Date:  March 23, 2012   |   Time: 9am-12pm   |   Location: Cabell 320   |   Register   |   Adobe InDesign CS5.5 is a professional page layout application that helps you design, check for publishing errors, and circulate an expansive choice of documents in print, online, and to mobile devices.  You will explore the InDesign interfa . . .

[Update] Building Water System Work May Affect VCU Computer Operations Saturday Night (3/17/12) »

Update - This work was stopped Saturday night without the task being finished due to complications. It is likely that DGS will reschedule at a later date. ___________________________________________________ VCU Technology Services was notified today by the Virginia Department of General Services (DGS) that they will be shutting the water off in the bu . . .

[Update]VCU Telephone Voicemail Service Disruption »

Update - 8:10 p.m. - Voicemail service has been restored. Thank you for your patience. ___________________________ The VCU telephone voicemail is experiencing a service disruption at this time. Telecommunications staff are investigating the issue at this time. . . .

REDCap System Maintenance [3/19/12] »

The REDCap System will be unavailable on Monday, March 19th, 2012 from 6:00 AM to 8:00 AM as REDCap is upgraded.   . . .

Beech Currently Unavailable »

Application server Beech is currently unavailable.  Quickr sites are unavailable at this time. . . .

UPDATE: Maintenance For Faculty Staff E-mail System Is Scheduled For Saturday (3/17/12) »

Scheduled maintenance will be performed on the Faculty/Staff E-mail system Saturday, March 17, between 6:00 a.m. and 11:00 a.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your . . .

UPDATE: Scheduled Maintenance Complete – Willow and Dogwood Lotus Notes Traveler Servers »

A software upgrade is complete on Lotus Domino application servers Willow and Dogwood.  If assistance is needed with Lotus Notes Traveler, please contact Doctor Notes (dnotes@vcu.edu) or submit a Remedy support ticket at http://supportcenter.vcu.edu. ---------------------------------------------------------------------------------------------------- . . .

ASPEN2 Restarting »

Email server Aspen2 is currently restarting.  Users will be automatically redirected to their alternate server, Oak2, via the Notes client software or VCU Mail Anywhere, or by connecting to oak2.vcu.edu via imap clients. . . .

ASPEN4 Restarting »

Email server Aspen4 is currently restarting.  Users will be automatically redirected to their alternate server, Oak4, via the Notes client software or VCU Mail Anywhere, or by connecting to oak4.vcu.edu via imap clients. . . .

REDCap Advanced Workshop [3/21/12] »

Date: March 21, 2012   |   Time: 2pm-4:30pm   |   Location: Sanger B1-020   |   Register   | The Advanced REDCap course will provide users with a thorough understanding of REDCap and its features. Participants will be able to utilize REDCaps most powerful features, including cross event calculated fields, user rights, scheduling, expor . . .

New VCU Guest Wireless Is Active! »

VCU Technology Services debuted today, March 12, 2012, the new VCU Guest Wireless network. This wireless network is free to use for VCU campus visitors. The network supports MS Windows, Mac OS X, iOS (iPad, iPhone, iPod touch), and Android devices including Kindle and Nook ebook readers. When trying to reach the Internet on your computer or mobile dev . . .

Create & Maintain a Blog in WordPress Workshop [3/21/12] »

Date: March 21, 2012   |   Time: 9am-11am   |   Location: Sanger Hall B1-020   |   Register   | A blog is an online journal listed in chronological order and posted on the Web for public viewing.  This workshop will show you how to get started setting up and maintaining a WordPress blog/site. Typically, blogs are updated regularly and . . .

Sycamore Group Account Server Restarting »

The Sycamore email server, which contains group accounts, is currently restarting.  Users may connect directly via the Notes client software to Mimosa, via IMAP to mimosa.vcu.edu, or via VCU Mail Anywhere by changing their url string to https://mimosa.vcu.edu/groupaccount#/mailfile.nsf. . . .

Wireless Network Connectivity Issues (3/6/12) »

VCU Technology Services has received reports that two of the three available wireless networks at VCU are experiencing connectivity issues. Two wireless networks using the SSIDs "VCU" and "VCU Guest Network" are experiencing connectivity issues. Network Services staff have rebooted the network process but reports of problems persist. While staff are wo . . .

Beech Application Server Unavailable 3/5/12 from 3:00 pm – 5:30 pm »

Email Services will be performing a software update for Quickr sites Monday, March 5, 2012, from 3:00 pm to 5:30 pm.  During this update, access to Beech/VCU Quickr sites will be unavailable. . . .

Network Issues Causing Email Delivery Delays (3/5/12) »

A problem with network equipment caused connectivity issues for many last night on the VCU campus. While Network Services staff resolved the issue by 3:30 a.m. there are a great number of email messages queued up at the email security appliance causing delays for some email messages to be delivered. There are approximately 50,000 messages in the q . . .

Microsoft Office 2010 Intregration Workshop [3/15/12] »

Date: March 15, 2012   |   Time: 9am-11pm   |   Location: Sanger B1-020    |   Register   |   Microsoft Office Integration is the inclusion of data from multiple Microsoft Office 2010 applications into one document. The class will build on your basic Microsoft Office skills by identifying the application(s) to best fit your project . . .

ASPEN3 Restarting »

Email server Aspen3 is currently restarting.  Users will be automatically redirected to their alternate server, Oak3, via the Notes client software or VCU Mail Anywhere, or by connecting to oak3.vcu.edu via imap clients. . . .

VCU PhishingNet Site Lists Known Email Scams »

VCU Technology Services has established a new site called VCU PhishingNet to provide the VCU community with a list of email scams that have been identified as targeting VCU email accounts. This site is not intended to be an exhaustive list of all known email scams but phishing attempts that have been identified by VCU Technology Services staff as targe . . .

Many VCU Users Hit By Recent Email Scams »

VCU has been targeted recently by email scams designed to steal your personal information. These emails, purporting to come from VCU offices, banks or other trusted entities, ask you to provide user ids, account numbers, passwords or credit card numbers, in order to keep your accounts or services active. However, these scams are designed to trick you in . . .

REDCap Research & Survey Tool Maintenance Scheduled Friday Morning (3/2/12) »

VCU Technology Services has scheduled maintenance on the database server that supports the REDCap research and survey service. This work will begin at 6 a.m. and is expected to be completed by 8 a.m. During this work the REDCap system will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

VCU Email Blacklisting (3/1/12) »

VCU Technology Services has received reports that email sent from VCU has been blacklisted by some receiving email services causing VCU messages to not reach their destination. MSN and other services are rejecting VCU-based email messages due to a number of community members responding to email scams that cause their computer to be taken over and in tu . . .

SPSS Tables Workshop [3/5/12] »

Date: March 5, 2012    |    Time: 1pm-4pm    |    Location: Cabell 320      |     Register      | IBM SPSS Custom Tables 19 is an add-on module to IBM SPSS Statistics Base that simplifies the creation of custom SPSS tables. You will learn the Table Builder interface, create custom tables, sort and exclude categories, and work . . .

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