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August 2012 Archives

Mailbox Quota Email Scam (8/31/12) »

Below is a message purporting to be from an IT help  group here at VCU. This is an attempt to trick the recipient to click on a link that will either take someone to a site that will download malware software to their computer or attempt to gather their personal information. This message is fake and should be deleted. Please contact the VCU helpIT C . . .

[UPDATE] VCU Experiencing Online Authentication Issues (8/31/12) »

[UPDATE] Issue resolved. Authentication is working now. ________________________________________________ Some in the VCU community are experiencing an issue with logging into online VCU resources.  Our staff is investigating at this time. If you are already logged into a resource, we advise you not log out unless at a public computer location. . . .

[UPDATE September 7] Classroom Clicker Connectivity Issues Reported (8/30/12) »

[UPDATE September 7] Today was the last day for the walk up stations for clicker firmware updates. Beginning Monday, September 10, 2012, students still needing to update the firmware for their classroom clicker will need to visit the VCU helpIT Center. Between class visits and walk ups, we updated over 330 clickers today. That should put the total numbe . . .

Maintenance for Faculty Staff E-mail System is Scheduled for Saturday (9/1/12) »

Scheduled maintenance will be performed on the Faculty/Staff E-mail system Saturday, September 1, between 7:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via y . . .

myVCU Authentication Issues (8/29/12) »

VCU Technology Services staff is reporting that some people may still be experiencing an issue with accessing the myVCU Portal. The Web Services team is working to resolve but in the meantime, please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) for assistance. . . .

Aspen4 – Oak4 Restarting »

Email servers Aspen4 and Oak4 are currently restarting.  They will be available shortly. . . .

Wireless Maintenance Scheduled For Wednesday Morning (8/29/12) »

VCU Technology Services has scheduled maintenance on the wireless network designed to increase operational stability. This work is scheduled to begin at 4 a.m. on Wednesday morning, August 29, 2012, and is expected to be completed by 7 a.m. During this work, connectivity to the wireless network on the Monroe Park can MCV campuses will be sporadic. Plea . . .

Switching Back To SafeNet Wireless »

Many in the VCU community switched to the unauthenticated VCU wireless network last Thursday after the SafeNet Wireless network was taken offline as VCU Technology Services staff worked to resolve the authentication problems that many people were experiencing. The SafeNet Wireless network was brought back online Friday afternoon and has operated withou . . .

Aspen2 Restarting »

Email server Aspen2 is currently restarting. Users may connect to Oak2 via the Notes client or VCU Mail Anywhere. or to oak2.vcu.edu via IMAP clients. . . .

[UPDATED]Central Authentication Service (CAS) Unavailable (8/24/13) »

[UPDATE at 8:00 p.m.] The Central Authentication Service (CAS) is available at this time. myVCU Portal and other services should be accessible. ____________________________________________________ The Central Authentication Service (CAS) is unavailable at this time. Staff is working to determine the problem. Blackboard is available at blackboard.vcu. . . .

[UPDATE For 8/24 at 3:30 p.m.] VCU Experiencing Online Systems Authentication Issue (8/23/12) »

UPDATE [8/24 at 3:30 p.m.] SafeNet Wireless is now available and has been functioning without any disruptions. The VCU Guest Wireless will be coming back online monetarily. As mentioned in an earlier update, we are in the process of bringing some of the online systems back into the load balanced authentication system and will continue to do so this afte . . .

Aspen Restarting »

Email server Aspen is currently restarting. Users may connect to Oak via the Notes client or VCU Mail Anywhere. or to oak.vcu.edu via IMAP clients. . . .

Banner Forms Browser Compatibility »

Recent updates to browsers and Java have caused some in the VCU community to experience connectivity issues when trying to access Banner Forms. The VCU TS Administrative Systems group has posted a statement on the Banner Information Center blog concerning browser use with Banner Forms. Please read this update if you are using Banner Forms. Please contac . . .

VCU email blocked by several Internet Service Providers »

SpamCop and Spamhaus are again beginning to block email from VCU due to spam being generated by compromised (users responding to phishing emails)  faculty and staff email accounts. Collaboration Services, formerly Email Services, is working to have service restored. There has been a number of email, or phishing, scams generated that have been targeted . . .

REDCap Advanced Workshop [8/22/12] »

Date: August 22, 2012   |   Time: 2pm-4pm   |   Location: Sanger B1-020  |  Register  | The Advanced REDCap course will provide users with a thorough understanding of REDCap and some of the more complex features. Participants will be able to utilize REDCaps most powerful features, including how to work with Data Dictionary Import/Expor . . .

College Collaborative Networks Email Invitation (8/15/12) »

Many in the VCU community have received email messages containing an invitation to a new social network under the name of College Collaborative Networks. Many schools have been receiving these messages over the summer months. The general consensus seems to be, at the very least, the spam tactics employed is annoying and does not follow business best pr . . .

Google Mail/Calendar Hands-on Workshop [8/30/12] »

Date:  August 30, 2012   |   Time: 1pm-3pm   |   Location: Cabell 320  |   Register   | During the transition from Lotus Notes to apps<b>for</b>VCU, Technology Services will be offering several types of Google Mail/Calendar training throughout the summer.  Training will come in the form of a seminar or hands-on workshop.  This . . .

ASPEN4 is Restarting »

Email server Aspen4 is currently restarting. Users may connect to Oak4 via the Notes client or VCU Mail Anywhere. or to oak4.vcu.edu via IMAP clients . . .

Maintenance for Faculty Staff E-mail System Scheduled for Saturday (8/18/12) has been cancelled »

Scheduled maintenance will be performed on the Faculty/Staff E-mail system Saturday, August 18, between 7:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via you . . .

Google Mail/Calendar Hands-on Workshop [8/28/12] »

Date:  August 28, 2012   |   Time: 9am-11am   |   Location: Sanger B1-020  |   Register   | During the transition from Lotus Notes to apps<b>for</b>VCU, Technology Services will be offering several types of Google Mail/Calendar training throughout the summer.  Training will come in the form of a seminar or hands-on workshop. . . .

VCU email blocked by several Internet Service Providers – Updated 4:15 pm 8-13-12 »

Outbound email sent via Zix which has been failing indicating "too many hops" should now be resolved.  If delivery failures continue, please contact Doctor Notes (dnotes@vcu.edu) for further assistance.   ------------------------------------------------------------------------------------------------ Outbound email should now be arriving . . .

Echo360 Maintenance Scheduled For Wednesday Morning (8/15/12) »

VCU Technology Services has scheduled maintenance for the Echo360 service beginning at 5:30 a.m. on Wednesday, August 15, 2012. This work will require a server restart briefly affecting access to the service. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Google Mail/Calendar Hands-on Workshop [8/24/12] »

Date:  August 24, 2012   |   Time: 9am-11am   |   Location: Cabell 320  |   Register   | During the transition from Lotus Notes to apps<b>for</b>VCU, Technology Services will be offering several types of Google Mail/Calendar training throughout the summer.  Training will come in the form of a seminar or hands-on workshop.  Thi . . .

Google Mail/Calendar Seminar [8/15/12] »

Date:  August 15, 2012   |   Time: 1pm-2:30pm   |   Location: Cabell B-35  |   Register   | During the transition from Lotus Notes to apps<b>for</b>VCU, Technology Services will be offering several types of Google Mail/Calendar training throughout the summer.  Training will come in the form of a seminar or hands-on worksho . . .

Echo360 Maintenance Scheduled For Friday Morning (8/10/12) »

VCU Technology Services has scheduled maintenance for the Echo360 classroom capture system beginning at 5 a.m. on Friday, August 10, 2012. During this work the Echo360 system will be unavailable. Maintenance is expected to be completed by 6:30 a.m. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

eServices & Banner Forms Maintenance Planned for Friday (8/10/12) »

VCU Technology Services has scheduled maintenance for the system that supports the eServices and Banner Forms services beginning at 6 p.m. Friday evening, August 10, 2012. During this work eServices and Banner Forms will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

REDCap Introduction [8/15/12] »

Date: August 15, 2012    |     Time: 1pm-3:30pm     |     Location: Sanger Hall B1-020   |   Register   | REDCap is a secure, web-based application designed to support web-based data capture, including surveys. Although it was originally designed for research studies, REDCap can also be used for collecting and managing data for oper . . .

Blackboard Maintenance Scheduled For Friday Evening (8/10/12) »

VCU Technology Services has scheduled maintenance for the Blackboard system beginning at 4 p.m. this Friday evening, August 10, 2012. This work is to install security updates and the system is expected to be unavailable until midnight. If unforeseen circumstances cause the Blackboard system to be down past midnight, updates will be posted to the Bla . . .

LONCAPA Maintenance Scheduled For Wednesday Morning (8/8/12) »

VCU Technology Services has scheduled maintenance for the LONCAPA system beginning at 7:30 a.m. on Wednesday, August 8, 2012. The work will require a server reboot so LONCAPA will be unavailable during this process. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Maintenance for Faculty Staff E-mail System is Scheduled for Saturday (8/4/12) »

Scheduled maintenance will be performed on the Faculty/Staff E-mail system Saturday, August 4, between 7:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your . . .

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