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December 2013 Archives

[UPDATE] Cisco WebVPN Availability »

[UPDATE] A workgroup has been created to evaluate virtual private networking (VPN) at VCU. As a result, the Cisco WebVPN solution will remain available until this group completes its work. ______________________________________________________ The Cisco WebVPN will continue to be available through May 2014 for secure, remote access to VCU online r . . .

Harris Hall Data Center Electrical Maintenance (1/11/14) »

VCU Technology Services has scheduled work on the electrical system in the Harris Hall Data Center beginning at 8 a.m. on Saturday, January 11, 2014. During this work, IT resources housed in the Harris Hall Data Center will experience a disruption of local network and telephone service making these resources unavailable. Voice service outside of the d . . .

Recent Browser Updates Affecting Access to VCU Mail Anywhere »

Recent browser updates to Internet Explorer 10 or 11 may require adjustments to compatibility view settings.  Firefox 26 is not supported and will not allow email responses.  Alternate browsers should be used.  Please review http://ts.vcu.edu/askit/email/lotus-notes-at-vcu/vcu-mail-anywhere/ for detailed settings adjustments. . . .

Sanger Hall & Nelson Clinic Experiencing Network Disruption (12/16/13) »

VCU Technology Services has received reports of network disruption in Sanger Hall and Nelson Clinic. Sanger data and telephones are affected while only telephone is affected in Nelson Clinic. Network Services staff is en route to reset network equipment that is offline due to power fluctuation. Please contact the VCU helpIT Center (828-2227, helpIT@v . . .

Blackboard Course Data Migration (1/2/14) »

Blackboard (Bb) will be unavailable for maintenance on Thursday, January 2, 2014, starting at 12:01 a.m. until 12:01 a.m. on Friday, January 3, 2014. This service disruption is required to migrate all VCU Blackboard data to a managed hosting environment at Blackboard, Inc. After work is completed, VCU Blackboard courses will continue as usual but VCU . . .

eServices & Banner Forms Maintenance Planned For Saturday Morning (12/14/13) »

VCU Technology Services has scheduled maintenance for the system supporting eServices and Banner Forms beginning at 7 a.m. on Saturday morning, December 14, 2013. During this work eServices and Banner Forms will be unavailable. Maintenance is expected to be completed by 11 a.m. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any qu . . .

MCV Campus Network Maintenance Planned For Saturday Morning (12/14/13) »

Network Services is planning to complete work to move critical network equipment from the Sanger Hall basement level 3 area Saturday morning, December 14, 2013, beginning at 5 a.m. This work will disrupt telephone and network service to the VMI Building, N Deck, both Putney Houses, Zeigler House and Leigh House. The work is expected to be completed by 7 . . .

[Resolved – 4:43 p.m.] Network Disruption On MCV Campus (12/11/13) »

[Resolved - 4:43 p.m.] Network Services has moved the network equipment in Sanger Hall to a new circuit after power surges disrupted power flowing to networking equipment. Network should be up now for all locations. If you are still experiencing network disruption please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu). ______________________ . . .

Respondus LockDown Browser and Monitor Webinar [12/17/13] »

Date: December 17, 2013  |  Time:  1pm-1:45pm   | Location:  Online   |  Register   | Blackboard is providing instructor training on the LockDown Browser & Respondus Monitor. There will be two opportunities available to receive the training. Registration is required.  Visit the URL on the Training webpage to register. Each webinar w . . .

Network Maintenance Scheduled For MCV Campus Wednesday Morning (12/11/13) »

VCU Technology Services has scheduled maintenance for the MCV campus network on Wednesday morning, December 11, 2013, beginning at 5 a.m. Network Services will be moving active links away from the Sanger Hall router to McGlothlin Medical Education Center router for all of Sanger Hall, Hunton Hall Student Center and 730 E. Broad Street.  There will . . .

Respondus LockDown Browser and Monitor Webinar [12/11] »

Date: December 11, 2013  |  Time:  3pm-3:45pm   | Location:  Online   |  Register   | Blackboard is providing instructor training on the LockDown Browser & Respondus Monitor. There will be two opportunities available to receive the training. Registration is required.  Visit the URL on the Training webpage to register. Each webinar w . . .

Blackboard Grade Center Webinar [12/10/13] »

Date: December 10, 2013  |  Time:  10am-11am & 3pm-4pm   | Location:  Online   |  Access Info   | Get an in depth overview of the entire core Blackboard Grade Center gadgets and see what power tools are available for you! Blackboard representatives will provide 2 sessions of the same webinar for your convenience. Registration is not . . .

eServices & Banner Forms Maintenance Scheduled For Friday Evening (12/6/13) »

VCU Technology Services has scheduled maintenance for the system that supports eServices and Banner forms this Friday evening beginning at 6 p.m. During this work, eServices and Banner Forms will be unavailable. Work is expected to be completed by 7:30 p.m. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

[Completed] MCV Campus Network Router Move Saturday Morning (12/7/13) »

[Completed] The transfer of the MCV campus core router to the Molecular Medicine Research Building was completed earlier this morning. Move of a second key piece of networking equipment for the MCV campus will take place next Saturday morning, December 14, 2013. We will post an alert for that move next week. Please contact the VCU helpIT Center (828-2 . . .

2 Million Social Media Accounts Compromised Via Key Logging »

Our Information Security Officer, Dan Han, recommends changing your passwords to social media sites every so often based on this report about a recent compromise of social media sites using key logging software. If you have any questions, Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu). . . .

Google Drive/Docs Part 2 [12/10/13] »

Date: December 10, 2013  |   Time: 9am - 11am   |   Location: Cabell 320   |   Register   | Google Docs is an online word processing application that lets you create and format text documents and collaborate with other people in real time. This course will explore the basics of Google Docs, Google Sheets, Google Slides, Google Forms and . . .

Google Gmail Introduction [Cancelled] »

Date: December 6,  2013  |  Time: 9am-11am  |  Location: Cabell 320 |  Register  | This Google Mail hands-on workshop is designed for people who have migrated to Google appsforVCU and are interested in learning the Google mail basics.  Google mail basics, including how to  adjust settings, compose email, apply and organize labels (folde . . .

MCV Campus Network Disruption Planned For Tuesday Morning (12/3/13) »

Due to electrical work in Sanger Hall basement level 3, Sanger Hall and the buildings that also receive network connectivity through Sanger Hall will experience a network connectivity disruption beginning at 4 a.m. Tuesday morning, December 3rd, 2013. This work is expected to be completed by 6:30 a.m. Please contact the VCU helpIT Center (828-2227, he . . .

MCV Campus Network Connectivity For Week of December 2nd »

Network connectivity for the MCV campus has remained stable over the weekend. The majority of the MCV campus should not be affected by the work in Sanger Hall to restore services to that building after the flooding last week. However, Sanger Hall and the locations whose network connectivity is served out of Sanger Hall remain available due to portable g . . .

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