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October 2014 Archives

Photoshop 5.1 Workshop [11/13/14] »

Date: November 13, 2014     |    Time: 9am-12pm    |    Location: Sanger B1-020    |    Register   | Photoshop is a multi-platform graphics software program with an extensive number of features. It allows you to edit and create digital images in many popular formats by using the built-in tools. This application is used by pro . . .

Monroe Campus Wireless Network Maintenance Scheduled For Friday Morning (10/31/14) »

VCU Technology Services has scheduled maintenance on the Monroe Campus wireless network. This work does not include residential locations. The following locations have already been upgraded and will not be affected: Academic Learning Commons Engineering East Engineering West James Branch Cabell Library Snead Hall Technology Administration Build . . .

App2Go System Service Disruption (10/29/14) »

VCU Technology Services is currently working on an unknown issue with the App2Go service. As of now, App2Go is unavailable.  While we do not have an estimated timeline at the moment, we are working with the vendor to resolve the issue. Updates will be posted here as they come available. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) . . .

Computer Data Management Best Practices [11/5/14] »

Date: November 5, 2014    |     Time: 9am-12pm     |     Location: Cabell B-35 |   Register   | Learn the best practices of managing data on your computer. This workshop will help you work more efficiently and effectively with your files and folders, which will help you maintain a well-organized computer using the Windows 7 operat . . .

eServices & Banner Forms Maintenance Scheduled For Wednesday Evening (10/29/14) »

VCU Technology Services has scheduled maintenance for the systems that support eServices and Banner Forms beginning at 6 p.m. on Wednesday evening, October 29th, 2014. This work is expected to be completed by 7 p.m. During this work, eServices and Banner Forms will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) wi . . .

MCV Campus Network Maintenance Scheduled For Sunday Morning (11/2/14) »

Network equipment maintenance has been scheduled for the MCV campus starting at 8 a.m. on Sunday morning, November 2nd, 2014. This work will cause a momentary disruption of data network and telephone connectivity for the following buildings: Goodwin Research Laboratory, 401 College St.West Hospital, 1200 E. Broad St.Egyptian Building, 1223 E. Marsh . . .

Google Drive Latency Issue (10/27/14) »

Google is reporting that some customers may be experiencing a latency issue when accessing Google Drive or sharing options in Google Drive. They are investigating and hope to have the issue resolved shortly. Access to Google Drive is still available for most services. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Excel 2013 Introduction [11/4/14] »

Date: November 4, 2014   |   Time: 9am-12pm   |   Location: Sanger B1-020   |   Register   | This course covers the basics of using Excel 2013 in the office and teaching environments. Excel is a spreadsheet program that is able to calculate and analyze numerical data. Collected data displays graphically with a chart/graph or in table . . .

Adobe Acrobat X – Introduction [10/30/14] »

Date: October 30, 2014  |   Time: 9am-12pm   |   Location: Sanger B1-020   |   Register   | Adobe Acrobat provides tools to create an electronic document while maintaining the original design and look of the original document. This course will provide you with the necessary skills for creating and working with Portable Document Form . . .

WordPress Basics: Blogging 101 [10/27/14] »

Date: October 27, 2014   |   Time: 1pm-3:30pm   |   Location: Sanger B1-020    |   Register   | A blog defines the way websites maintain a rolling newsfeed consisting of frequently updated information primarily focusing on a single topic. You will activate your free VCU WordPress account and become familiar with the WordPress admini . . .

VCU Wiki Service Maintenance Scheduled For Friday Afternoon (10/31/14) »

VCU Technology Services has scheduled a maintenance window for the VCU Wiki service beginning at 12 p.m. on Friday afternoon, October 31, 2014. This work is expected to be completed by 8 p.m. The wiki service may be unavailable during this maintenance. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Network Maintenance Scheduled For Sunday Morning (10/26/14) »

VCU Technology Services has scheduled network maintenance beginning at 8 a.m on Sunday morning, October 26th, 2014. This will cause a momentary outage of network connectivity and VoIP phones for the following buildings during this maintenance period: 8 North Harrison Street Cary Street Gym 101 S. Linden St. Children's Hospital - VoiceS1 backup l . . .

REDCap Introduction [10/23/14] »

Date: September 9, 2014    |     Time: 1pm-4pm     |     Location: Sanger B1-020 |   Register   | REDCap enables you to easily create and design data collection instruments (data forms and web surveys) in your web browser. REDCap allows for a variety of question/field types, such as Text Boxes (with validation), Multiple Choice ( . . .

Are You At Risk For Poodle SSL 3.0 Vulnerability? Learn How To Disable It (10/16/14) »

Many in the IT community are disabling SSL 3.0 support on the server side in response to the Poodle vulnerability. Dan Han, the VCU information security officer, thinks it might be a good idea for people to disable SSL 3.0 support on their personal devices. Here is how. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

After Hours VCU helpIT Center Telephone Support Delays (10/15/14) »

The vendor who supplies VCU helpIT Center after hours telephone support is experiencing staffing difficulties this evening, October 15th, 2014, which may result in delays in answering calls to the 828-2227 VCU helpIT Center line. Customers can leave a message if they do not connect to a live support analyst or submit requests to VCU helpIT Center via em . . .

eServices & Banner Forms Maintenance Scheduled For Friday Night (10/17/14) »

VCU Technology Services has scheduled maintenance for the systems that support eServices and Banner Forms beginning at 6 p.m. on Friday evening, October 17th, 2014. During this work, eServices and Banner Forms will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

eServices, Banner Forms, and VCU Reporting Center Maintenance Scheduled for Saturday Morning (10/18/14) »

VCU Technology Services has scheduled maintenance for the back end systems that support eServices, Banner Forms and the VCU Reporting Center beginning at 8 a.m. on Saturday morning, October 18th, 2014. This work is expected to be completed by early afternoon. During this work, eServices, Banner Forms, the VCU Reporting Center and effort reporting wil . . .

Dell Enterprise Roadmap and Deep Dive [10/23/14] »

Date: October 23, 2014  |   Time: 11:15am-12:15pm   |   Location: Student Commons VA Rms. A & B   |   Register   | Dell will be bringing engineers and specialist to come talk about Servers, Storage and Networking. In September Dell launched the 13th generation of servers packing more storage and ram than ever before. Combining i . . .

Dell Product Showcase [10/23/14] »

Date: October 23, 2014  |   Time: 10am-11am   |   Location: Student Commons VA Rms. A & B   |   Register   | Whether you are looking to replace your PC or Laptop or just interested in the latest and greatest technology the Dell product showcase is the place to be on October 23rd. We will be showing off our latest products includi . . .

Web Systems & myVCU Portal Maintenance Scheduled For Saturday Morning (10/18/14) »

VCU Technology Services has scheduled maintenance for various web infrastructure systems and the myVCU Portal between 6 a.m. and 9 a.m. on Saturday morning, October 18, 2014. During the maintenance, systems will require a reboot which may momentarily disrupt connectivity to some online resources. Please contact the VCU helpIT Center (828-2227, . . .

New Online Service Desk Request Page Is Live! (10/15/14) »

Service Desk, the new online technology support website for VCU is now live. To access the site to view open support requests or submit a new support request, visit servicedesk.vcu.edu. Closed tickets were not migrated to the new system but will be available at the old Support Center website. To learn more about the new Service Desk website, visit the . . .

Access 2013: Query Design [10/21/14] »

Date: October 21, 2014   |   Time: 9am-12pm   |   Location: TAB 108    |   Register   | Have you ever wanted to understand Access Queries? How they are created? How to design them? How they work? Both Select Queries and Action Queries will be covered. More information: Registration, prerequisites, and course details...      . . .

Oak2 Unavailable »

Collaboration Services is working to resolve an outage on Lotus Notes email server Oak2.  Users may connect via IMAP to aspen2.vcu.edu or by failover using the Lotus Notes client software or VCU Mail Anywhere . . .

Network Maintenance Scheduled For Sunday Morning (10/12/14) »

VCU Technology Services has scheduled network maintenance for Sunday morning, October 12, 2014, beginning at 8 a.m. This work will cause momentary disruption of data network and telephone services on the Monroe Park campus in the following buildings: 14 N. Laurel St. 16 N. Laurel St. 500 Academic Center, 500 North Harrison Street 807 Cathedral . . .

PowerPoint 2013: Animation Techniques [10/15/14] »

Date:  October 15, 2014   |   Time: 9am-12pm   |   Location: TAB 108   |   Register   | PowerPoint 2013 is the latest presentation application from Microsoft. It uses the same interface as PowerPoint 2007 and 2010, the "Ribbon" to organize the commands and tools. Many users are not aware of the full potential the program and its new . . .

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