Submit a Help Request (804) 828-2227 |
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

December 2014 Archives

Echo360 Maintenance Scheduled For Friday Evening (12/19/14) »

VCU Technology Services has scheduled maintenance for the Echo360 lecture capture system. The Production Echo360 system will be unavailable for all functions between the hours of 1:30 p.m. and 6:00 p.m. on December 19th, 2014 for planned maintenance and possible service pack upgrade. A notice will be sent upon the system being available. Should y . . .

Network Storage System Maintenance Scheduled 8 p.m. – 11:45 p.m. (12/5/14) »

VCU Technology Services has scheduled maintenance for the network data storage system in the VCU Computer Center beginning at 8 p.m. on Friday, December 5th, 2014 and completed by 11:45 p.m. The VNX7500 Storage system requires unscheduled/emergency maintenance service. Access to the Active Directory file shares, Carnation, Lilac, Nightshade and Ro . . .

Blackboard Portfolio Error »

Users have been receiving an error when trying access their “My Portfolios” area of Blackboard. It has been confirmed with Blackboard that this is a “known issue” and a fix has been released. Due to the downtime that may be required, and this critical time of the semester (exams, etc.) and intersession classes to immediately follow, we cannot ap . . .

Google Drive: bringing your workflow into this century! [12/9/14] »

Date: December 9, 2014 | Time: 1pm-3pm | Location: TAB 108 | Register Google Drive is secure Google-hosted VCU storage space for your work related files including documents, spreadsheets, images, and other VCU files you work with. Google Drive provides the added benefits of allowing you to share your files with others, access them remotely, and e . . .

Excel 2013 Charts [12/4/14] »

Date: December 4, 2014 | Time: 9am-12pm | Location: TAB 108 | Register Excel is a spreadsheet program capable of calculating, analyzing, and displaying data. It is easy to create professional looking charts in Excel by choosing a chart type, layout, and a style. More information: Registration, prerequisites, & course details... | TS le . . .

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month