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April 2015 Archives

Network Service Update (4/29/15 -12:40 p.m.) »

[Update 12:40 p.m.] Network Services reports that they have worked with the vendor to stabilize the three devices that have been the cause of network service disruption this morning. The current hotfix is temporary so an additional update of the software on the devices will take place in the morning, April 30th, 2015. As we have four devices that serve . . .

Blackboard Datacenter Maintenance 5/8/15 »

Service Interruption Expected - For additional information, please visit the VCU Learning Systems blog. . . .

Network Maintenance Scheduled For Saturday Morning (5/2/15) »

VCU Technology Services has scheduled network maintenance from 8:00 a.m - 12 p.m. on Saturday morning, May 2, 2015. VCU voice and data will possibly be interrupted during this maintenance for the Franklin Street Gym on Monroe Park Campus. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Gmail and Calendar [5/5/15] »

Date: May 5, 2015 | Time: 10am-11am | Location: TAB 202 | Register Technology Services is offering a workshop designed for people who are using Google Gmail and are interested in learning more than just the basics of Gmail and Calendar. More information: Prerequisites, registration, & course details...  |  TS learnIT Homepage . . .

Banner Maintenance Scheduled For Friday (4/24/15) »

VCU Technology Services has scheduled maintenance for the systems that support eServices and Banner Forms beginning at 6 p.m. - 8 p.m. on Friday, April 24, 2015. During this work, eServices and Banner will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Network Maintenance Scheduled For Sunday Morning (5/3/15) »

VCU Technology Services has scheduled network maintenance from 10:00 a.m - 11:30 a.m. on Sunday morning, May 3, 2015. VCU voice and data will possibly be interrupted for approximately 20 minutes for the Child Development Center on Monroe Park Campus. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Banner Maintenance Scheduled For Monday (4/27/15) »

VCU Technology Services has scheduled maintenance for the systems that support Financial Aid and Banner Forms beginning at 7:45 a.m. - 10 a.m. on Monday, April 27, 2015. During this work, Banner will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Banner Maintenance Scheduled For Wednesday (4/29/15) »

VCU Technology Services has scheduled maintenance for the systems that support eServices, Financial Aid, and Banner Forms beginning at 6 p.m. - 8 p.m. on Wednesday, April 29, 2015. During this work, eServices and Banner will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

VCU Mail Anywhere – Lotus Notes Access – Access Restored »

Access has been restored for all Lotus Notes users.  If you continue to experience difficulty accessing your mailfile, please contact helpIT at 828-2227 or submit a ticket at http://servicedesk.vcu.edu. Updated 7:30 a.m. ------------------------------------------------------------------------------------------------------- Work continues to re . . .

Network Maintenance Scheduled For Wednesday Morning (4/29/15) »

VCU Technology Services has scheduled network maintenance from 6:00 a.m - 7:00 a.m. on Wednesday morning, April 29, 2015. VCU voice and data will possibly be interrupted for approximately 20 minutes for the West Broad Street Parking Deck. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

The four letter S word: Spam (Learning via Hangout) [5/7/15] »

Date: May 7, 2015 | Time: 10am-10:30am | Location: TAB 202 | Register Why is my legitimate mail marked as spam? Why am I getting Spam in my inbox? What can I do to change that? Gmail automatically helps identify spam and suspicious emails by detecting viruses, finding patterns across messages, and learning from what Gmail users like you common . . .

Blackboard Maintenance Saturday (4/25/15) »

We have been notified by Blackboard that they will be performing maintenance on Bb Collaborate Saturday, April 25th, 2015. Begin Time: Saturday, April 25th, 2015 11:00pm End Time: Sunday, April 26th, 2015 06:00am Affected Users: Blackboard Collaborate Session Administration System (SAS) During the upcoming maintenance, Blackboard Collaborate s . . .

General PC Maintenance Best Practices [4/22/15] »

Date: April 22, 2015 | Time: 10am-12pm | Location: Cabell B-35 | Register Learn the best practices of maintaining a safe and trouble free computer. This course will cover the essentials of managing the Windows 7 operating system to minimize problems and maintaining computer performance. More information: Prerequisites, registration, & c . . .

Archiving, is it the Gmail Black Hole (Learning via Hangout) [4/28/15] »

Date: April 28, 2015 | Time: 1pm-1:30pm | Location: Google Hangout | Register Archiving removes messages from your inbox, but keeps them in your account so that you can always find them later. Archiving is like moving messages into a filing cabinet for safekeeping, rather than putting them in the trash can. More information: Registration, . . .

Telecommunications Maintenance Scheduled For Saturday Morning (4/25/15) »

VCU Technology Services has scheduled network maintenance from 8:00 a.m - 12:01 p.m. on Saturday morning, April 25, 2015 in the Franklin Street Gym. VCU data and voice for most of the first floor and basement will be interrupted for approximately two hours Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Banner Maintenance Scheduled (4/20/15) »

VCU Technology Services has scheduled maintenance for the systems that support eServices, Financial Aid, and Banner Forms beginning at 7:30 am - 12:01 pm. on April 20, 2015. During this work, eServices and Banner will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Why conversation view? (Learning via Hangout) [4/23/15] »

Date: April 23, 2015 | Time: 10am-10:30am | Location: Google Hangout | Register Gmail groups all replies with their original message, creating a single conversation or thread. Replies to emails (and replies to those replies) are displayed in one place, in order, making it easier to understand the context of a message ? or to follow the convers . . .

Excel 2013 Intermediate [4/14/15] »

Date: April 14, 2015 | Time: 9am-12pm | Location:  Sanger B1-020 | Register This course covers the intermediate knowledge of using Excel 2013 in the office and teaching environments. Excel is a spreadsheet program that is able to calculate and analyze numerical data. Collected data displays graphically with a chart/graph or in table format. Ba . . .

What is Synergyse Training! (Learning via Hangout) [4/14/15] »

Date: April 14, 2015 | Time: 10:30am-11am | Location:  Google Hangout | Register Synergyse is an interactive training system for your VCU Google account that will help you learn how to use Google Apps right in the Chrome browser! Each Google App has a different set of training tutorials customized for the app. More information: Registratio . . .

Google Docs, the Basics [4/16/15] »

Date: April 16, 2015 | Time: 1pm-2pm | Location: TAB 202 | Register Technology Services is offering a workshop designed for people who are using Google Drive and are interested in learning the basics of Docs and Sheets. More information: Registration, prerequisites, & course details... | TS learnIT Homepage . . .

Adobe Acrobat X Introduction [4/20/15] »

Date: April 20, 2015 | Time: 9am-12pm | Location: Sanger B1-020 | Register Adobe Acrobat provides tools to create an electronic document while maintaining the original design and look of the original document. This course will provide you with the necessary skills for creating and working with Portable Document Format (PDF) files. More infor . . .

Access 2013 Introduction [4/7/15] »

Date: April 7, 2015 | Time: 9am-12pm | Location: Sanger B1-020 | Register Access is a relational database that allows users to create queries, forms, or reports. This beginning class will introduce you to the Access environment and relational database terminology. You will explore and learn how to create database objects - tables, queries, a si . . .

Email Routing Resolved »

A brief interruption in email routing, causing a policy error and delivery failures, has been resolved.  Emails that failed may be re-sent at this time. . . .

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