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May 2015 Archives

Blackboard Maintenance Saturday (5/30/15) »

We have been notified by Blackboard that they will be performing maintenance on Bb Collaborate Saturday, May 30th, 2015. Begin Time: Saturday, May 30th, 2015 10:00pm End Time: Sunday, May 31st, 2015 02:00am Affected Users: Blackboard Collaborate Session Administration System (SAS) During the upcoming maintenance, Blackboard Collaborate service . . .

Banner Maintenance Scheduled For Friday (5/29/15) »

VCU Technology Services has scheduled maintenance for the systems that support eServices and Banner Forms beginning at 6 p.m. - 8 p.m. on Friday, May 29, 2015. During this work, eServices and Banner will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Stay Safe in an Unsafe World – Computer Security [6/2/15] »

Date: June 2, 2015 | Time: 1pm-3pm | Location: Cabell B-35 | Register The Internet can be a very unsafe environment. This seminar will guide you through the do's and don'ts of Internet safety and computer security. We will provide you with proactive tips on how to avoid questionable computer security risks. Scareware, malware, is it real or fa . . .

VCU Generic Account Overview [6/2/15] »

Date: June 2, 2015 | Time: 10:30am-11:30am | Location: TAB 202 | Register Do you have a VCU Generic Account and need help managing it? There will be a short fifteen minute or less explanation on what is a Generic Account, what they are used for, who should be the owner, followed by Q&A for the topics. More information: Registration . . .

Prevent Cheating During Online Exams: LockDown Browser [6/2/15] »

Date: June 2, 2015 | Time: 3pm-4pm | Location: webinar | Register This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session is 45 minutes, plus a Q&A period at the end. (Note: VCU does not have Respondus Monitor) More information: Registratio . . .

Excel 2013 Intermediate [5/26/15] »

Date: May 26, 2015 | Time: 9am-12pm | Location: TAB 108 | Register Excel is a spreadsheet program that is able to calculate and analyze numerical data. More information: Prerequisites, registration, & course details...  | TS learnIT Homepage . . .

Turning Point data integration to Blackboard »

Faculty have reported being unable to upload their data to Blackboard through the Turning Point integration.  We are currently working with Turning Point support to resolve this issue as soon as possible. Additional information will be posted on our blog as it becomes available. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with . . .

Lotus Notes Oak Servers Restarting »

To resolve a storage issue, all OAK servers will be restarted momentarily.  Service will be restored as quickly as possible.  Users should fail over to their alternate servers. . . .

Oak3 and Oak4 Lotus Notes mailfiles »

Collaboration Services is working to resolve the errors users particularly on usermail7 on servers OAK3 and OAK4 are currently experiencing.  Mailfiles will be available as soon as possible.  Incoming email is pending in the delivery queue. . . .

[UPDATE – 11/2/15] RamsVPN Update (5/15/15) »

[UPDATE - 11/2/15] Junos Pulse VPN service will be stood down today. If yu have not already done so, please visit go.vcu.edu/vpn to download and set up the new Cisco VPN. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. _____________________________________________________________ The Cisco WebVPN will be turned . . .

Banner Maintenance Scheduled For Saturday (5/16/15) »

VCU Technology Services has scheduled maintenance for the systems that support eServices and Banner Forms beginning at 10 a.m. - 11 a.m. on Saturday, May 16, 2015. During this work, eServices and Banner will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Blackboard Maintenance Saturday (5/16/15) »

We have been notified by Blackboard that they will be performing maintenance on Bb Collaborate Saturday, May 16th, 2015. Begin Time: Saturday, May 16th, 2015 8:00pm End Time: Sunday, May 17th, 2015 02:00am Affected Users: Blackboard Collaborate Session Administration System (SAS) During the upcoming maintenance, Blackboard Collaborate services . . .

REDCap Introduction [5/18/15] »

Date: May 18, 2015 | Time: 1pm-4pm | Location: Sanger B1-020 | Register REDCap is a secure, web-based application designed to support web-based data capture, including surveys. Although it was originally designed for research studies, REDCap can also be used for collecting and managing data for operational support purposes. Request an ac . . .

Network Maintenance Scheduled For Sunday Morning (5/17/15) »

VCU Technology Services has scheduled network maintenance from 10 a.m - 4 p.m. on Sunday, May 17, 2015. The maintenance will involve upgrading several switches that are at the end of their Cisco support to newer models. These are switches that just support credit card transactions so normal voice and data should not be affected. Interruption sho . . .

Network Maintenance Scheduled For Sunday Morning (5/17/15) »

VCU Technology Services has scheduled network maintenance from 7 a.m - 10 a.m. on Sunday morning, May 17, 2015. The maintenance will involve installing a new distribution switch at Massey Cancer Center and patching in new connections. VCU Voice and data on the first floor of Massey will be interrupted for approximately 10 minutes. Please con . . .

Network Maintenance Scheduled For Saturday Morning (5/16/15) »

VCU Technology Services has scheduled network maintenance from 8 a.m - 12 p.m. on Saturday morning, May 16, 2015. The maintenance will involve moving the switches in the Franklin Street Gym closet to a new rack that is being installed. VCU data and voice for most of the first floor and basement will be interrupted for approximately two hours. . . .

Prevent Cheating During Online Exams: LockDown Browser [5/21/15] »

Date: May 21, 2015 | Time: 9am-10am | Location: webinar | Register This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session is 45 minutes, plus a Q&A period at the end. (Note: VCU does not have Respondus Monitor) More information: Registrati . . .

Google Sites [5/19/15] »

Date: May 19, 2015 | Time: 10:30am-12pm | Location: TAB 202 | Register Easily build and publish internal project sites, intranets or public-facing sites. Google Sites is an application that makes building a website for your organization as easy as editing a document. With Google Sites, teams can gather a variety of information in one plac . . .

Google Hangouts Default Chat Platform May 11 »

Google Hangouts becomes the default chat platform for all ‪VCU‬ Google users on Monday, May 11, in order to provide a standardized communication platform for all VCU Google users. Learn more about Hangouts for VCU by visiting http://goo.gl/EP4kJ9 or email drgee@vcu.edu. . . .

Google Hangouts at VCU [5/13/15] »

Date: May 13, 2015 | Time: 1pm-2pm | Location: TAB 202 | Register Technology Services is offering a workshop designed for people who are interested in learning and sharing about Hangouts. More information: Registration, prerequisites, & course details... | TS learnIT Homepage . . .

Streamlining the Chrome Browser [5/14/15] »

Date: May 14, 2015 | Time: 1pm-2pm | Location: TAB 202 | Register Technology Services is offering a workshop designed for people who are interested in learning and sharing ways to be more productive using the Chrome browser! More information: Registration, prerequisites, & course details... | TS learnIT Homepage . . .

Blackboard Maintenance Friday Morning (5/8/15) »

We have been notified by Blackboard Managed Hosting that they will be performing DataCenter Maintenance from 2:00-6:00am on Friday, May 8th. The VCU Blackboard system may be unavailable during this maintenance window. Due to the VCU academic schedule we have escalated our concerns to Blackboard Management regarding the timing of this maintenance. . . .

Pubapps Maintenance Scheduled For Monday Evening (5/11/2015) »

VCU Technology Services has scheduled the Pubapps web server to reboot to join the RAMS domain from 8:00 p.m. - 8:30 p.m. on Monday evening, May 11, 2015. During this maintenance, all websites will operate as normal. It is suggested that updates to websites not be done during this maintenance window. Please contact the VCU helpIT Center (828-2227, . . .

Blackboard 9.1 Upgrade (5/13/15) »

Blackboard Learn will be upgraded from 9.1 Service Pack 14 (SP14) to 9.1 April 2014 Release. Many existing features have been improved and some exciting new features added to make the Blackboard experience more efficient. Due to this work, Blackboard will not be accessible during the upgrade starting at 8:00 p.m. on Wednesday, May 13th and will last a . . .

Create & Manage Exam Content: Respondus 4.0 [5/13/15] »

Date: May 13, 2015 | Time: 2pm-3pm | Location: webinar | Register Learn how to save time by creating and managing your online exams with Respondus 4, including importing test questions from Word files, using official publisher test banks, and more. The session is 45 minutes, plus a Q&A period at the end. More information: Registration, . . .

Network Maintenance Scheduled For Tuesday Morning (5/12/15) »

VCU Technology Services has scheduled network maintenance from 6:00 a.m - 6:30 a.m. on Tuesday morning, May 12, 2015. Installing a new distribution switch at Massey Cancer Center and patching in new connections. VCU Voice and data on the first floor of Massey will be interrupted for approximately 10 minutes. Please contact the VCU helpIT Center . . .

Blackboard Maintenance Saturday (5/9/15) »

Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window beginning at 10:00pm on Saturday, May 9th through 2:00am on Sunday, May 10th. Begin Time: Saturday, May 9th, 2015 10:00pm End Time: Sunday, May 10th, 2015 02:00am Affected Users: Blackboard Collaborate Session Administration System (SAS) Dur . . .

Prevent Cheating During Online Exams: LockDown Browser [5/5/15] »

Date: May 5, 2015 | Time: 3pm-4pm | Location: webinar | Register This comprehensive training webinar is intended for instructors who plan to use LockDown Browser and/or Respondus Monitor with online exams. The session is 45 minutes, plus a Q&A period at the end. (Note: VCU does not have Respondus Monitor) More information: Registratio . . .

Excel 2013 Introduction [5/5/15] »

Date: May 5, 2015 | Time: 9am-12pm | Location: TAB 108 | Register This course covers the basics of using Excel 2013 in the office and teaching environments. Excel is a spreadsheet program that is able to calculate and analyze numerical data. Collected data displays graphically with a chart/graph or in table format. Basic terms and how they app . . .

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