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July 2015 Archives

VCU Computer Center Maintenance (8/1/15) »

VCU Computer Center is performing UPS maintenance as part of the planned upgrade for the center. The UPS work is not expected to impact operations for the computer center but there is a possibility of a full shutdown of all services should there be issues during this work. This work will begin at 6 a.m. and is expected to be completed by 6 p.m. . . .

LONCAPA Maintenance Scheduled For Wednesday Morning (8/12/15) »

LON-CAPA will be unavailable on Wednesday, August 12, 2015 from 6:00am to 9:00am for system maintenance. The LON-CAPA application will be upgraded to version 2.11.1.  Please contact Learning Systems (loncapa@vcu.edu) if there are any questions or concerns regarding this important upgrade. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.e . . .

[Resolved] Campus Card System Service Disruption (7/29/15) »

[Resolved] The issue has been resolved and normal operations should be resuming. Thank you. _________________________________________________________ What was earlier thought to be a door access issue is broader in nature. A number of services are disrupted including the printing of identification cards, RamBucks deposits and pay-for-print transact . . .

Monroe Park Campus Door Access Issues (7/29/15) »

VCU is currently experiencing door/card access issues on the Monroe Park Campus. Technicians and crews are aware of the situation and working diligently to resolve this issue. . . .

Network Maintenance Scheduled For Sunday Morning (8/2/15) »

VCU Technology Services has scheduled network maintenance. Network Services will be relocating data connections in Sanger 4th Floor. VCU Data and Voice expected to be interrupted for approximately 1 hour. Date: 8/2/15 Start: 8:45 am End: 10:00 am Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Access 2013 Intermediate [7/30/15] »

Date: July 30, 2015 | Time: 9am-12pm | Location: TAB 108 | Register Access is a relational database that allows users to create queries, forms, and reports. This is a second level class that will help you acquire skills necessary to create queries, forms, and reports in an Access database. More information: Prerequisites, registration, & . . .

VCU Computer Center Power Restored (7/24/15) »

[UPDATE 6:20 p.m.] All servers and services are significantly restored at the #VCU Computer Center. We are continuing to monitor and restore services. This will be our final update for this power outage situation. [UPDATE 5:45 p.m.]  All servers and services are continuing to restore at the VCU Computer Center. We anticipate operations . . .

Blackboard Maintenance Saturday (7/25/15) »

We have been notified by Blackboard Collaborate that they will be performing maintenance on Bb Collaborate Voice Authoring servers - Saturday, July 25th, 2015. Begin Time: Saturday, July 25th, 2015 10:00pm End Time: Saturday, July 25th, 2015 11:59pm Affected Users: Blackboard Collaborate Voice Authoring During the upcoming maintenance, Blackbo . . .

Banner Maintenance Scheduled For Friday (7/24/15) »

VCU Technology Services has scheduled maintenance for the systems that support eServices and all Banner modules beginning at noon on Friday, July 24, 2015. During this maintenance, the system will not be available from 12:00 noon until close of business. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions . . .

Blackboard Maintenance Wednesday (7/29/15) »

We have been notified by Blackboard that SafeAssign services will undergo maintenance that requires a service outage. Begin Time: Wednesday, July 29th, 2015 3:30am End Time: Wednesday, July 29th, 2015 7:30am During this outage SafeAssign functionality will NOT be available and an error will be displayed to the user. Papers will not be processed a . . .

RamsVPN Service Disruption »

VCU Technology Services has determined that there is a service disruption with the RamsVPN. Network Services is aware and is working to resolve this issue. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Blackboard Maintenance Monday (7/27/15) »

Blackboard will be performing maintenance on Monday, July 27th. Begin Time: Monday, July 27th, 2015 2:00am End Time: Monday, July 27th, 2015 4:00am This downtime is required to install Cumulative Patch 5 on our VCU Blackboard Managed Hosting Environment. We anticipate this downtime to take approximately 2 hours to complete. If unforeseen circums . . .

Digital Signage Upgrade Scheduled To Begin Friday Evening (7/17/15) »

The digital signage system will undergo an upgrade to the latest version of the system software as well as a migration to new server hardware beginning at 5 p.m. Friday, July 17, 2015. During this work, scheduled to be completed on July 26, 2015, screens will continue to run content. VCU Alert notifications will also continue to be available on the s . . .

[UPDATE 7/13/15 – 10:25 a.m.] Active Directory Issue (7/10/15) »

[UPDATE 7/13/15 - 10:25 a.m.] The solution document has now been created and will be distributed to desktop support personnel around the University via the TUG listserv. For individual customers who experience this issue with their Rams Active Directory profile, we still suggest you contact your local desktop support for assistance. _____________ . . .

Google Drive; Lunch and Learn! Bring your lunch, Free dessert! [7/22/15] »

Date: July 22, 2015 | Time: 12pm-1pm | Location: Commons Forum Rm. | Register Google Drive is secure Google-hosted VCU storage space for your work related files including documents, spreadsheets, images, and other VCU files you work with. Google Drive provides the added benefits of allowing you to share your files with others, access them remo . . .

REDCap Introduction [7/23/15] »

Date: July 23, 2015 | Time: 1pm-4pm | Location: TAB 108 | Register REDCap is a secure, web-based application designed to support web-based data capture, including surveys. Although it was originally designed for research studies, REDCap can also be used for collecting and managing data for operational support purposes. Request an account . . .

LONCAPA Maintenance Scheduled For Tuesday Morning (7/14/15) »

Learning Systems will be performing maintenance on the LON-CAPA Library Server on Tuesday, July 14, 2015 from 3:00am until 12:00pm.  All LON-CAPA library data will be migrated to a new Library Server. LON-CAPA will be unavailable during this maintenance. (Contact: Learning Systems, loncapa@vcu.edu) Please contact the VCU helpIT Center (828-2227, hel . . .

LONCAPA Upgrade Scheduled For Thursday Morning (7/16/15) »

On Thursday, July 16, 2015 from 6:00am until 10:00am, the LON-CAPA Application will be upgraded to version 2.11.0 from 2.10.1. During this time, the LON-CAPA Application will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Blackboard Maintenance Monday (7/13/15) »

Blackboard building blocks will be updated to the latest versions, beginning at 2:00am on Monday, July 13th, 2015. These updates should be completed by 6:00am. Although the updates are being done without taking the system offline, there will be brief interruptions in service for the particular tool (and any dependent upon it) that is being updated. B . . .

[Canceled] VCU Computer Center Maintenance Scheduled For Saturday (7/11/15) »

The VCU Computer Center will be performing maintenance on their back up power systems on Saturday, July 11 beginning at 6 a.m. During this time the Computer Center will be running solely on their utility-powered circuits for the center. No outage is expected but if the building does experience a power outage, it is likely most systems will immediatel . . .

Access 2013 Introduction [7/9/15] »

Date: July 9, 2015 | Time: 9am-12pm | Location: TAB 108 | Register Access is a relational database that allows users to create queries, forms, and reports-among other things. This beginning class will introduce you to the Access environment and relational database terminology. You will explore and learn how to create some database objects - tab . . .

eServices Update Scheduled For Wednesday Night (7/1/14) »

VCU Technology Services has planned a system patch this evening, Wednesday, July 1, 2015, to address an issue. This work is scheduled to begin at 6 p.m. During this work, eServices and Banner Forms INB will be unavailable. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. . . .

Google Hangouts at VCU [7/7/15] »

Date: July 7, 2015 | Time: 10:30am-11:30am | Location: TAB 202 | Register Technology Services is offering a workshop designed for people who are interested in learning and sharing about Hangouts. More information: Registration, prerequisites, & course details... | TS learnIT Homepage . . .

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