Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

August 2015 Archives

Scheduled Dominion Power Outage at the UCC For Sunday (09/13/15) »

Dominion Power has scheduled maintenance at the University Computer Center from 7 AM - 10 AM on Sunday 09/13/2015. Virginia Dominion Power will be interrupting both power feeds to the building. In order to avoid an outage, the UCC has been able to secure a portable chiller and generator to maintain the UCC infrastructure during . . .

Banner HR, Financial Aid and Student Patch Upgrades For Friday (08/28/15) »

VCU Technology Services has scheduled maintenance for Banner from 6 PM - 8 PM on Friday, August 28, 2015. Banner upgrades to HR, Financial Aid and Student will be applied. Regulatory updates for HR and Student applied to support reporting Veterans and Gainful employment. Financial Aid patches applied for loan processing and annual reporting. . . .

Blackboard: Creating and Managing Assignments [9/1/15] »

Date: September 1, 2015 | Time: 2pm-4pm | Location: webinar | Register Assignment Process Assignment Options To Do and Needs Grading Notification Modules Creating and Linking Rubrics Reviewing and Grading Submissions Download Files Group Assignments SafeAssignments SafeAssign Reports Best Practice Topics: What are strategie . . .

Access 2013 Introduction [9/1/15] »

Date: September 1, 2015 | Time: 9am-12pm | Location: Sanger B1-020 | Register Access is a relational database that allows users to create queries, forms, and reports-among other things. This beginning class will introduce you to the Access environment and relational database terminology. You will explore and learn how to create some database . . .

RamsVPN Service Disruptions (8/24/15) »

The Network Services team has been battling a connectivity issue with RamsVPN over the last week. The configuration of RamsVPN needed to implement security features to ensure personal and VCU data was secure was overloading the device causing upwards of 90% device resource usage resulting in customers being unable to connect. Initially, the only tempo . . .

[UPDATE 8/31/15] Center For High Performance Computing Server Power Issue (8/23/15) »

[UPDATE 8/31/15] The UPS replacement work was completed this past weekend. The clusters and storage systems are accessible though there are still some issues with individual compute nodes. The staff is also working to resolve some remaining hardware issues caused by the service disruption. ___________________________________________________________ . . .

Blackboard: Presenting Dynamic Content [8/26/15] »

Date: August 26, 2015 | Time: 3pm-5pm | Location: webinar | Register Course Organization Textbox Editor tools, including Multimedia Paste from Word Mashup Course Files, Links to Folders Course Links, Files, Tool links, and URLs Mashups, such as YouTube, SlideShare, and Flickr Folders Learning Modules Lesson Plans Goals Align . . .

VCU Microsoft Downloads Site Unavailable (8/17/15) »

The Microsoft download site (vcu.onthehub.com) that allows VCU community members access to download Windows upgrade and Office software is currently unavailable. The vendor is working to resolve this issue and the site is expected to be available soon. Please, check back in an hour to see if the site is back up and running. If you have additional que . . .

Excel 2013 Intermediate [8/18/15] »

Date: August 18, 2015 | Time: 9am-12pm | Location: Sanger B1-020 | Register Excel is a spreadsheet program that is able to calculate and analyze numerical data. This class will cover advanced concepts of Excel with emphasis on functions. More information: Prerequisites, registration, & course details...  |  TS learnIT Homepage . . .

REDCap Introduction [8/17/15] »

Date: August 17, 2015 | Time: 1pm-4pm | Location: Sanger B1-020 | Register REDCap is a secure, web-based application designed to support web-based data capture, including surveys. Although it was originally designed for research studies, REDCap can also be used for collecting and managing data for operational support purposes. More informat . . .

Excel 2013 Introduction [8/4/15] »

Date: August 4, 2015 | Time: 9am-12pm | Location: Sanger B1-020 | Register Microsoft Excel is a spreadsheet program included in the Microsoft Office Suite of applications. Spreadsheets present tables of values arranged in rows and columns that can be manipulated mathematically using both basic and complex arithmetic operations and functions. . . .

Blackboard: Getting Started with Course Delivery [8/17/15] »

Date: August 17, 2015 | Time: 9am-11am | Location: webinar | Register Course Navigation Course Structure, Themes, and Welcome Page Course Menu Menu Style Course Customization Home Page Notification Settings Announcements, Instructor Contact Information Calendar and Tasks Email and Messages Best Practice Topics: What makes . . .

Blackboard: Getting Started with Course Delivery [8/13/15] »

Date: August 13, 2015 | Time: 2pm-4pm | Location: webinar | Register Course Navigation Course Structure, Themes, and Welcome Page Course Menu Menu Style Course Customization Home Page Notification Settings Announcements, Instructor Contact Information Calendar and Tasks Email and Messages Best Practice Topics: What makes . . .

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2017
2016
2015
2014
2013
2012