Submit a Help Request (804) 828-2227 |
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

January 2016 Archives

Blackboard Collaborate Connectivity Disruption (1/29/16) »

We are currently experiencing connection issues with Blackboard Collaborate.   Learning Systems is working with Blackboard Collaborate support to resolve this issue as quickly as possible.  More information will be posted on the Learning Systems blog as it becomes available. We appreciate your patience. . . .

Announcing Online Learning For VCU »

We are pleased to announce that ALT Lab and VCU Technology Services have collaborated to bring LyndaCampus to Virginia Commonwealth University.  Part of the online video library service, LyndaCampus provides all VCU faculty, students and staff with short, just-in-time video tutorials, as well as “playlists” for more in-depth learning, ac . . .

Google Sites Reporting Service Disruption »

Google is experiencing an issue affecting less than an estimated 0.001% of the Google Sites user base. The affected users are unable to access Google Sites. Users are seeing the message "This site has been disabled for violations of our Terms of Service" for a number of Google Sites.  Please check for updates. . . .

Sanger Hall Network Connectivity Issue (1/6/16) »

UPDATE: January 7, 2016 Sanger Hall power is to back to normal status as of 6:30 PM last night.  All networking equipment is also back online. Customers in Sanger Hall have been experiencing network connectivity issues today due to a power outage in the building. We have not received an update from Facilities Management on a possible timeline for r . . .

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month