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June 2016 Archives

Echo360 Maintenance Friday, October 7th, 2016 5:30-6:30 am »

Update Oct. 7, 2016: The Production Echo360 system special maintenance has been completed successfully today at 6:10 am.   All Echo360 functions are available. Echo360 Maintenance will take place Friday, October 7th, 2016 from 5:30-6:30 am. There will be a momentary interruption of viewing Echoes during this time as all Production Echo360 s . . .

Blackboard VoiceThread Upgrades Scheduled for Sunday, July 3, 2016 »

VCU Technology Services received the following bulletin from VoiceThread: VoiceThread will be performing system upgrades on Sunday, July 3, 2016 from 12:00 AM to 8:00 AM EDT. VoiceThread service will be unavailable during this window. Begin Time: Sunday, July 3rd, 2016 12:00AM EDT End Time: Sunday, July 3rd, 2016 8:00AM EDT Duration: 8 . . .

Echo360 Upgrade Scheduled For Wednesday (07/13/16) »

The Echo360 system will be unavailable on Wednesday, July 13th, 9:00am – 3:00pm while the system is upgraded to a newer version. All functions in the Echo360 system will be unavailable during the upgrade–capturing, publishing, playback, viewing, etc. Any updated information about the upgrade will be posted to this blog.  For any questions o . . .

Google disabling support for SSLv3 and RC4 for Gmail IMAP mail clients »

Google users may now be restricted from connecting to Gmail from SSLv3 or RC4 connections.  The vast majority of mail clients already favor modern TLS connections over outdated ones, so the majority of users are not affected by this change.  If you are experiencing difficulty connecting to your Google mail via an older IMAP client, consider upgrading . . .

[Resolved] Network Connectivity Issue For Off Campus Sites (6/20/16) »

[Resolved] Connections for the VCU off site locations has been restored. The issue was a damaged/cut fiber cable not at VCU but along the way to northern Virginia. _________________________________________________________ We have reports that some offsite VCU locations are experiencing network connectivity issues. Network Services has determined th . . .

[UPDATE: 6/20/16] Network Issues Related To Power Outage (6/17/16) »

[UPDATE: 6/20/16] After continuing work over the weekend, the Network Services staff have only network connectivity at 1315 Floyd Ave. (Dance) to return to service. They are working on this location this morning. Please contact the IT Support Center (828-2227, ITSC@vcu.edu) with any questions or to report any additional connectivity issues. __________ . . .

Network Maintenance Scheduled For Goodwin, Tuesday Morning (6/21/16) »

VCU Technology Services has scheduled network maintenance from 1 a.m - 7 a.m. on Tuesday morning, June 21, 2016. Network Services will be conducting maintenance at Goodwin Research Laboratory. At this time, users will experience data and voice interruptions during the upgrade. Please contact the IT Support Center (828-2227, itsc@vcu.edu) . . .

Banner Upgrade Scheduled For Friday (06/17/16) »

VCU Technology Services has scheduled upgrades for Banner between 6P.M. and 10P.M. on Friday, June 17, 2016. During this time, Banner, Banner: Production INB, Banner: Production Self-Service will be unavailable during this time. Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions. . . .

Network Maintenance Scheduled For Engineering West, Saturday Morning (6/18/16) »

VCU Technology Services has scheduled network maintenance from 7:15 a.m - 8:15 a.m. on Saturday morning, June 18, 2016. Network Services will be conducting maintenance at Engineering West. During this time users may experience loss of wired, wireless and VoIP(Voice over IP Telephone) network connectivity sporadically. Network connectivity . . .

Network Maintenance Scheduled For the Siegel Center, Saturday Morning (6/18/16) »

VCU Technology Services has scheduled network maintenance from 6 a.m - 7 a.m. on Saturday morning, June, 18, 2016. Network Services will be conducting maintenance at Siegel Center. During this time users may experience loss of wired, wireless and VoIP(Voice over IP Telephone) network connectivity sporadically. We expect network connectivit . . .

Google Reporting Issue with Gmail »

Google has reported that they are investigating an issue with Gmail.  Please visit http://www.google.com/appsstatus for updates. . . .

Blackboard Maintenance Planned for June 13, 2:00-4:00am »

Begin Time: Monday, June 13th, 2016 02:00 US Eastern (UTC/GMT-4) End Time: Monday, June 13th, 2016 04:00 US Eastern (UTC/GMT-4) Blackboard will be unavailable during this scheduled maintenance. This maintenance is required to address a potential security concern and should take less than 2 hours to complete. Updated information will be posted in . . .

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