Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

August 2016 Archives

Banner Upgrade Scheduled For Thursday (9/1/16) »

VCU Technology Services has scheduled upgrades for Banner on Thursday, September 1, 2016 between 6P.M. and 8P.M. Banner will be unavailable during this time. Please contact the IT Support Center (828-2227, itsc@vcu.edu) with any questions. . . .

Central Authentication Service (CAS) Application Update (9/7/16) »

VCU Technology Services will be updating the Central Authentication Service (CAS) Wednesday morning, September 7, between 6a.m and 8a.m. During this time, users may potentially lose their CAS session and need to re-login during a 30-second window before and after the update. Please contact the IT Support Center (828-2227, ITSC@vcu.edu) with any que . . .

VCUCard Currently Experiencing Issues (08/23/16) »

VCUCard is currently experiencing issues on myVCUCard.com with viewing VCUCard account balances and depositing into RamBucks accounts. We hope to have this issue resolved as soon as possible. Please try your deposit at a later time. You may view your current VCUCard account balances by visiting www.vcu.edu and selecting the myVCU web portal at the . . .

Google Reporting Issue with Google Drive and Google Hangouts »

Google is investigating reports of an issue with Google Drive and Google Hangouts.  Please visit https://www.google.com/appsstatus for updates. . . .

Microsoft OntheHub WebStore Unavailable 8/10/16 »

The Microsoft OntheHub Webstore will be unavailable on Wednesday 8/10/16 from 3pm-5pm due to required maintenance by the vendor. During this time, VCU customers will not be able to access this webstore for Microsoft Office and Windows product downloads. Please contact the VCU IT Support Center at 804-828-2227 or itsc@vcu.edu with any questions. . . .

Google Reporting Issue with Gmail »

Google is investigating reports of an issue with Gmail.  Please visit https://www.google.com/appsstatus for updates. . . .

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2017
2016
2015
2014
2013
2012