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November 2016 Archives

Banner Upgrade Scheduled For Friday (12/2/16) »

VCU Technology Services has scheduled upgrades for Banner on Friday, December 2, 2016 between 6P.M. and 9P.M. Upgrades will be applied Friday to Production Banner. The system will be unavailable from 6 pm to approximately 9 pm. Following this work, the next Production Banner upgrades will be applied Wednesday, January 4th at 6 pm. Thank you . . .

Hunton Hall Network Connectivity Issue (11/28/2016) »

UPDATE: Network connectivity has been restored. We have detected a network outage at 1110 E. Broad Street, Hunton Hall on MCV campus. Fiber connectivity to this building has been lost. Engineers are working on-site, tracing fiber and testing for faulty equipment. All network communication is currently down for this site. ETA for network connec . . .

Network Maintenance Scheduled For Sunday Morning (12/22/16) »

VCU Technology Services has network maintenance scheduled from 5 a.m - 7 a.m. on Sunday morning, December 22, 2016. During maintenance, there may be an intermittent disruption to Internet and iNOVA locations for 5 - 10 minutes. Network connectivity for data and voice may be affected during this maintenance. Please contact the IT Support Cente . . .

Network Maintenance Scheduled For Sunday Morning (12/11/16) »

VCU Technology Services has network maintenance scheduled from 6 a.m - 10 a.m. on Sunday morning, December 11, 2016. During maintenance, there may be an intermittent disruption to Internet and iNOVA locations for 5 - 10 minutes. Network connectivity for data and voice may be affected during this maintenance. Please contact the IT Support Ce . . .

Network Maintenance Scheduled For Thursday Morning (12/1/16) »

VCU Technology Services has network maintenance scheduled from 5 a.m - 6 a.m. on Thursday morning, December 1, 2016. During maintenance, there may be an intermittent disruption to Internet and iNOVA locations for 5 - 10 minutes. Network connectivity for data and voice may be affected during this maintenance. Please contact the IT Support . . .

myVCU Portal Maintenance Scheduled For Wednesday Morning (11/30/16) »

VCU Technology Services has scheduled maintenance for the myVCU Portal between 5:30 a.m. and 6 a.m. on Wednesday morning, November 30, 2016. During the maintenance, systems will require a reboot which may momentarily disrupt connectivity to some online resources. Please contact the IT Support Center (828-2227, ITSC@vcu.edu) with any questions or . . .

VCU Alert Desktop/LiveSafe Notifications »

Starting Friday, Nov. 18, 2016, Windows-based VCU computers (laptops, desktops, etc.) will receive an emergency alert on the screen when an active, imminent and life-threatening situation exists that impacts the Monroe Park and/or MCV Campus. VCU's LiveSafe users will also receive an emergency alert message through the cell phone app. These new notifi . . .

Email delivery delays possible »

Cisco has advised us of emergency maintenance that could delay some email delivery.  At this time, the one of eight appliances routing mail that had queued email is nearly clear.  Collaboration Services is continuing to monitor. . . .

CloudLock email – “Third Party App Authorization Revoked” »

You may have received an email from no-reply@cloudlock-ops2.com with the subject of "Third Party App Authorization Revoked" since yesterday. CloudLock is a data loss prevention platform used by VCU on its Google Apps environment, and is designed to detect and prevent potential security issues associated with the VCU issued Google Apps accounts. On Mo . . .

Lynda.com Interruptions November 2, 2016 »

We have been notified by Lynda.com that some users may receive the following message when attempting to access Lynda.com.   The situation appears to be intermittent. Linda.com is currently working to resolve the issue. We apologize for the inconvenience and appreciate your patience! Please contact the VCU IT Support Center for more infor . . .

IT Support Center Walk Up Relocation (11/2/16) »

Due to another water event in the basement of Cabell Library, we have temporarily moved the walk up service desk for the IT Support Center from B30 in Cabell Library basement to B9A. Patrons should see the new location when they come off the elevators from the historic section of Cabell or when walking from the new basement area of the library. For qu . . .

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We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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