Submit a Help Request (804) 828-2227 |
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

December 2016 Archives Notice (12/17/16) »

[UPDATE: January 12, 2017] The following was received from our representative: We do not believe any password data was exposed for your organization. We contacted all end users with the relevant notifications. There is no evidence that any data has been made publicly available, but we wanted to notify you and VCU of this issue . . .

Network Maintenance Related To Banner Access »

Network Services is performing maintenance Thursday morning, December 8th, 2016, that could impact access to Banner related services. This is unlikely to impact access to Banner but if people do experience a problem in the morning, please contact the IT Support Center at or 828-2227 for assistance. . . .

Banner Upgrade Scheduled For Wednesday (1/4/17) »

VCU Technology Services has scheduled upgrades for Banner on Wednesday, January 4, 2017 from 6pm to 10 pm. These are being applied on a weeknight, because payroll processing begins on Friday, January 6. Upgrades must be installed before payroll processing begins. The Banner system will be unavailable during this upgrade. Thank you for your pati . . .

Google Reporting Issue with Google Drive »

Google is investigating reports of an issue with Google Drive.  Please visit for updates. . . .

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month