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January 2017 Archives

myVCU Portal Maintenance Scheduled (2/6/17) »

VCU Technology Services has scheduled upgrades for myVCU portal. The myVCU portal will be unavailable between 6:00-6:15am on Monday, February 6, 2017 for routine maintenance. Thank you for your patience during these upgrades. Please contact the IT Support Center (828-2227, with any questions. . . .

Planned Wireless Service Outage for Selected Locations (1/25/17) »

Network Services has scheduled an update for wireless network equipment for Wednesday, January 25th, 2017, at 6 a.m. in the morning. The maintenance window to perform this work is scheduled to be completed by 7 a.m. Wireless network availability for VCU SafeNet, VCU Guest, and Eduroam will be unavailable for a 30 minute period during the maintenance . . .

Banner Upgrade Scheduled For Friday (1/27/17) »

VCU Technology Services has scheduled upgrades for Banner on Friday, January 27, 2017 between 6P.M. and 10P.M. Banner Forms and Banner Self Service (eServices) will be unavailable from 6 pm - 10 pm on Friday, January 27 while upgrades are being applied. ODS Production will be down for restaging from 9 to 11 pm. Thank you for your patience du . . . Issue Posting Courses To Blackboard (1/18/17) »

As of January 17th, 2017, all Blackboard accounts are receiving an error message when instructors attempt to post content on their Blackboard course or organization: Error message: Before you can browse content, your Blackboard System Administrator must configure the Building Block with valid API keys. Error message: Mi . . .

Google Reporting Issue with Google Drive »

Google is investigating reports of an issue with Google Drive.  Please visit for updates. . . .

VCU Remote Sites Network Connectivity Disruption (1/5/17) »

The following VCU locations listed below currently do not have network connectivity: 3600 West Broad St. 700 East Franklin St. 1314 West Main St. VCU Rice Center This is due to an issue with the one of our internet connection that brings Windstream ISP to VCU Data Center at UCC is down. We are working with the provider to restore services as qu . . .

[UPDATE] Eduroam Network Connectivity Issue (1/04/17) »

[UPDATE January 7, 2017 3:43PM] Eduroam will be down through the weekend, as well as Monday Jan 9th. Dedicated staff from Network Services is continuing work on the issue. Additional updates will be posted on Monday, January 9, 2017. _________________________________________________________ [UPDATE January 7, 2017 8:30AM] Network Services is contin . . .

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We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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