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February 2017 Archives

Cloud Service Disruption (2/28/17) »

Portions of Amazon Web Services, the nation's largest cloud computing company,  went offline Tuesday afternoon, affecting millions of companies across the United States. Some VCU services may me affected during this disruption. We will post updates as they come available. If you have any questions, please contact the IT Support Center. . . .

Campus Card Services Upgrade Scheduled, March 6-10, 2017 »

The VCUCard Office will be closed March 6 - 10, 2017. During this time Campus Card Services will implement a major upgrade to our card application system. During this upgrade, RamBucks, Meal Plans, Dining Dollars, and Housestaff will not be available for payment. Card production, AdminWeb, RamsLaundry,, VCU Attendance Monitoring and oth . . .

Classroom Technology Computer Issues (2/21/17) »

During the past several weeks, Classroom Support has received an increased number of calls and tickets from faculty who teach in centrally supported spaces across both campuses regarding computer issues. Although we believe these issues are in fact related, no root cause or official workaround has been positively identified and we are actively investiga . . .

VCU Computer Center Generator Maintenance (2/17/17) »

The VCU Computer Center has scheduled maintenance for the server room back up generator beginning Friday morning, February 17th, 2017.  This work has been scheduled based on results of the weekly generator test that takes place each Thursday morning. The output of the generator was less than expected from the most recent test and the vendor is visitin . . .

[Update 2/16/17] Employment Scam Targeting Students (1/24/17) »

[Update 2/16/17] Scammers are again targeting VCU students with employment opportunities this month. As noted below, VCU employs email filters to keep many of these scams from reaching students but some scams might make it through our filters. The most recent scam comes from Dan Richter who claims to be sending the message to 10 VCU students who have be . . .

SoftChalk Connectivity Errors – Blackboard (2-9-17) »

Learning Systems is investigating issues impacting some Blackboard courses. Any SoftChalk content in Blackboard is currently not functioning and displays an error message that the content has been disabled. Similar messages have been seen when attempting to publish content from the SoftChalk application directly to Blackboard courses. We have reached . . . Website Outage 2/8/17 »

The website is currently down. The outage has been reported to the company who are currently working towards a resolution. There is no ETA at this time of when the site will be fixed. Updates to this outage will be posted as available. If you have any questions, please contact the IT Support Center: . . .

[UPDATE 2/6/17] VCU Police And Other VCU Telephone Issues (2/3/2017) »

[UPDATE February 6, 2017] Verizon resolved the affected phone service on Sunday, February 5, 2017. All VCU and VCU Health phone lines are reported to be back in service. Please contact the VCU IT Support Center (828-2227, should you require assistance. ________________________________________________________ [UPDATE 2/4/17] Verizo . . .

W-2 Scam: Protect Yourself From Cybertheft »

With tax season here, scammers are out to steal employment W2 information for tax scams. Please be extra careful with emails and phone calls that you receive during this time. Scammers will try to steal your login credentials and tax information so that they can file taxes on your behalf, in addition to stealing your personal information. For tips a . . .

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