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April 2017 Archives

Student Commons Network Disruption (4/27/17) »

A power outage is causing a disruption of network service for the Student Commons at this time. VCU Facilities Management and Dominion Power are working to resolve. We have no ETA for service restoration at this time. If you have any questions, please contact the IT Support Center at 828-2227 or . . . Web Server Migration (5/19/17) »

VCU Web Services will be migrating websites to a new web server on May 19, 2017, from 9 AM-11 AM.  No downtime of websites is anticipated. Editing capabilities during this time, will not be available.  Following the migration, will be merged with All websites will redirect to . . .

Network Maintenance Scheduled For Sunday (4/23/17) »

VCU Technology Services has network maintenance scheduled for April 23, 2017, from 6 am through 8 am. All servers in the Harris Hall Data Center will be affected during this time. Intermittent network outages may occur during this maintenance window. Please contact the IT Support Center (828-2227, with any questions. . . .

Banner Upgrade Scheduled For Friday (4/21/17) »

Banner Forms and eServices (Self Service Banner) will be unavailable from 6 pm to approximately 9 pm, Friday, April 21 while upgrades are applied to the Banner application and database. Thank you for your patience during these upgrades. Please contact the IT Support Center (828-2227, with any questions. . . .

Blackboard Intermittent Login Issues (04/18/17) »

Update 9:18 pm Blackboard Managed Hosting Engineers and the VCU Blackboard Team has resolved our intermittent login issues. Both teams will continue to monitor our servers throughout the night; however, no further updates will be provided. We appreciate your cooperation and patience. ___________________ 7:45 pm,  (04/18/17): Blackboard i . . .

[Rescheduled For Monday 4/17/17] Wireless Network Upgrade Scheduled For Sunday (4/16/17) »

[Rescheduled For Monday] Network Services ran into some issues applying the new security certificate for the VCU wireless networks this weekend. They are going to perform this work tonight, April 17, 2017, to apply the new security certificate after 11 p.m. Our vendor will be on call for this work to ensure it is completed. As was stated below, there co . . .

Fake Computer Virus Alerts Reported (4/6/17) »

Recently the Information Security Office has seen an increase in "fake virus" alerts on VCU devices. Currently, the malware seems to be coming from a Google Chrome extension that is being installed without the knowledge of the person using the computer. After installation, it has been witnessed that a pop-up alert will come on screen and an audio track . . .

Network Maintenance Scheduled For Wednesday (4/5/17) »

VCU Technology Services has network maintenance scheduled for April 5, 2017, from 11 pm through 7 am April 6, 2017. •   The following locations will have intermittent network outages. •   INOVA Campus •   Partnership for People with Disabilities - 700 East Franklin Street •   Rice Center •   Rehabilitation Research and Training . . .

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We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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