This alert is Ongoing.
Ongoing alerts provide warnings for potential problems users may experience including intermittent downtime or potential information regarding security threats.
Fake Computer Virus Alerts Reported (4/6/17)
Recently the Information Security Office has seen an increase in “fake virus” alerts on VCU devices. Currently, the malware seems to be coming from a Google Chrome extension that is being installed without the knowledge of the person using the computer. After installation, it has been witnessed that a pop-up alert will come on screen and an audio track with a synthesized voice will play alerting the user that they have been infected with a virus. The pop-up will also ask the user to contact support with a given phone number for remediation.
If you see this on your screen, immediately contact your local departmental or school IT support representative or contact the IT Support Center at firstname.lastname@example.org or 804-828-2227