Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

This alert is Past.

Past alerts pertain to issues that have been resolved or which are no longer relevant.

Fake Computer Virus Alerts Reported (4/6/17)

Recently the Information Security Office has seen an increase in “fake virus” alerts on VCU devices. Currently, the malware seems to be coming from a Google Chrome extension that is being installed without the knowledge of the person using the computer. After installation, it has been witnessed that a pop-up alert will come on screen and an audio track with a synthesized voice will play alerting the user that they have been infected with a virus. The pop-up will also ask the user to contact support with a given phone number for remediation.

If you see this on your screen, immediately contact your local departmental or school IT support representative or contact the IT Support Center at itsc@vcu.edu or 804-828-2227

Posted by Samuel Kennedy on Thursday, April 6, 2017, at 11:42 am

Don’t Get Phished

Don’t be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information.

Learn more about phishing »

Follow Us On Twitter