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May 2017 Archives

Google Drive Data Exposure Mediation »

Collaboration Services and Information Security are using Cisco Cloudlock to detect publicly shared Google Drive files containing sensitive data, like social security numbers and credit card numbers. On May 22nd, in order to lower the chance of data exposure, Cloudlock will begin automatically revoking the public sharing from the file in Google Drive, a . . .

Google Reporting Issue with Google Drive »

Google is investigating reports of an issue with Google Drive.  Please visit for updates. . . .

WannaCry Malware – What You Need To Know »

Over the past few days, the media has been reporting on the "WannaCry" or "WannaCrypt" ransomware worm spreading throughout various organizations around the world. One of the many initial worldwide targets was the British National Health Service but we have had reports of some organizations in the city of Richmond seeing the malware attempting to execut . . .

Banner Upgrade Scheduled For Friday (5/19/17) »

Banner Forms and eServices (Self Service Banner) will be unavailable from 6 pm to approximately 9 pm, Friday, May 19 while upgrades are applied to the Banner application and database. Thank you for your patience during these upgrades. Please contact the IT Support Center (828-2227, wit . . .

IT Support Center, Monroe Park, Modified Hours, Tuesday, May 16 »

The IT Support Center location at Cabell library will have modified hours on Tuesday, May 16, due to a scheduled power shutdown and generator test at Cabell Library. Cabell Library will open at 9:30 a.m. on Tuesday, May 16, instead of the usual 7:30 a.m due to the testing procedure. VCU Libraries apologizes for any inconvenience. For online, email . . .

TerminalFour Maintenance Scheduled (5/10/17) »

Web Services will be migrating the TerminalFour (Version 7) Web Content Management application to a new server during the morning of May 10th, 2017. This change has followed Technology Services Change Management protocol and has been approved by the Change Advisory Board (Change - 9003358). This change only affects the backend TerminalFour (Version . . .

Google Reporting Issue with Google Drive »

Google is investigating reports of an issue with Google Drive.  Please visit for updates. . . .

Updates for Centrally-Supported Classrooms »

This summer the Labs and Classrooms Computing team will upgrade all centrally-supported classrooms to Windows 10, Microsoft’s latest operating system. This is part of a larger effort by the department of Academic Technologies to deliver the best possible experience in all of the rooms we support. Additional updates this summer include Media Support Se . . . Maintenence Scheduled 5/20/17 » will be down for maintenance and inaccessible to VCU faculty, staff, and students on Saturday, May 20. The maintenance window will be from 12:o1 AM to 3 AM on May 20, 2017. Please contact the VCU IT Support Center for more information: . . .

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