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Archived Alerts

Brief LANDESK Disruption 10/13/16 »

On Thursday October 13th starting at 4:30 am changes will be made to the LANDESK Service Desk application. These changes should be completed by 6:00 am on Thursday. There will be a brief disruption. Contact info: . . .

Remote Site Network Maintenance Scheduled For Tuesday Morning (10/18/16) »

Fiber optic cable maintenance is scheduled to be performed on 10/18/16 from 12:01AM - 06:00AM.  This cable provides one of two pathways VCU has to the Internet. Internal and external network connections to VCU will not be impacted during this maintenance. Remote sites identified below will have marginal network access: Inova Campus, 3300 Gallo . . .

Brief LANDESK Disruption 10/6/16 »

On Thursday October 6th starting at 5:00 am changes will be made to the LANDESK Service Desk application. These changes should be completed by 6:30 am on Thursday. There will be a brief disruption. Contact info: . . .

Internet Connectivity Issue (10/4/16) »

Update 8PM, 10/4/16 The issue has been resolved and service restored. __________________________________________________________ Network Services has been notified of a fiber cut with one of our Internet providers. The service has failed over to a backup connection so it is likely that people on the Monroe Park and MCV Campuses will not notic . . .

Banner Upgrade Scheduled For Thursday (10/6/16) »

Banner Production Forms and eServices will be unavailable Thursday, October 6 from 6 - 7 pm for the application of a critical Financial Aid release. Banner will be unavailable during this time. Please contact the IT Support Center (828-2227, with any questions. . . .

Network Maintenance Scheduled For Sunday Morning (9/25/16) »

VCU Technology Services has scheduled network maintenance from 5 a.m - 6 a.m. on Sunday morning, September 25, 2016. There will be activation of the F5  ASM module.  It is not expected to affect Banner, CAS, Dentistry, LDAP, Portal, Service Desk, Shibboleth, RealTime, and Web partitions that are using the F5 load balancer. Network connectiv . . .

Blackboard Collaborate Ultra Experiencing Delayed Posting Issues »

We received the following alert from Blackboard Collaborate Ultra: Bulletin/Advisory Information: Blackboard Collaborate Ultra has been experiencing a delayed posting issue with ultra recordings.  Their support team is diligently working to resolving this issue. We apologize for the inconvenience and will update this bulletin once the issue is . . .

Network Connectivity Issues »

Update: 6:51pm, September 21, 2016 All locations are now back online. We are currently experiencing network connectivity at the following locations. 1314 West Main Street 700 East Franklin 3600 West Broad We will post more information as it comes available. Please contact the IT Support Center (828-2227, with any . . .

Power Outage Monroe Park Campus »

Update 6PM, September 20, 2016 Power is restored. Resume normal activity.   The Monroe Park Campus is currently experiencing a widespread power outage. We will post more information as we receive it. Visit for updates. Please contact the IT Support Center (828-2227, with any questions. . . .

[Updated] Possible Network Connectivity Issue (9/19/16) »

[Updated] Network Services staff were able to stabilize the main Internet connection this morning. All services should be up and running at this time. Please contact the IT Support Center (828-2227, with any questions. _______________________________________________________ Staff have noticed connectivity issues when trying to acces . . .

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We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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