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Archived Alerts

VCUCard Currently Experiencing Issues (08/23/16) »

VCUCard is currently experiencing issues on with viewing VCUCard account balances and depositing into RamBucks accounts. We hope to have this issue resolved as soon as possible. Please try your deposit at a later time. You may view your current VCUCard account balances by visiting and selecting the myVCU web portal at the . . .

Google Reporting Issue with Google Drive and Google Hangouts »

Google is investigating reports of an issue with Google Drive and Google Hangouts.  Please visit for updates. . . .

Microsoft OntheHub WebStore Unavailable 8/10/16 »

The Microsoft OntheHub Webstore will be unavailable on Wednesday 8/10/16 from 3pm-5pm due to required maintenance by the vendor. During this time, VCU customers will not be able to access this webstore for Microsoft Office and Windows product downloads. Please contact the VCU IT Support Center at 804-828-2227 or with any questions. . . .

Google Reporting Issue with Gmail »

Google is investigating reports of an issue with Gmail.  Please visit for updates. . . .

Blackboard Production Maintenance – Service Impacting – Friday, July 29th, 2016 »

We have been notified by Blackboard Managed Hosting that they will be performing maintenance on Blackboard - Friday morning, July 29th, 2016 Begin Time: Friday, July 29th, 2016 2:00 a.m. US Eastern (UTC/GMT-4) End Time: Friday, July 29th, 2016 6:00 a.m. US Eastern (UTC/GMT-4) Details: During this maintenance window, VCU WILL experience . . .

Crestron/Echo360 Touch Panel Issue »

Media Support Services and Learning Systems are investigating a communication issue between  the Crestron classroom touch panels and Echo360 capture appliances. This is primarily affecting touch panels and capture appliances in the following locations: School of Medicine School of Dentistry School of Pharmacy School of Nursing Academic Learni . . .

Access to the City of Richmond via VPN or Internet is Currently Unavailable »

Issue: Access to the City of Richmond via VPN or Internet is currently down. This is affecting the VCU Police at this time for 911 Dispatches. Reason: Verizon Internet service is experiencing outages throughout the East Cost The City of Richmond uses Verizon for access to the Internet See Link for more details: . . .

[UPDATE] Blackboard Links (7/20/16) »

[UPDATE] Issue has been determined to be a issue and the vendor is working to resolve. VCU is currently experiencing problems with authenticating to from playlists posted on VCU Blackboard courses. The issue has been reported to and at this time we have no estimated time of resolution. For the time being, instruct stude . . .

Banner Upgrade Scheduled For Friday (08/5/16) »

VCU Technology Services has scheduled upgrades for Banner on Friday, August 5, 2016 between 6P.M. and 11:45P.M. Banner Production Student and Accounts Receivable software will be unavailable during this time. Please contact the IT Support Center (828-2227, with any questions. . . .

Google Reporting Issue with Gmail »

Google has reported that they are investigating an issue with Gmail.  Please visit for updates. . . .

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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