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Archived Alerts

Lynda @ VCU Service Interruption »

We're sorry for the inconvenience. lynda.com is currently experiencing a service interruption. Our technical team has been notified and we're working to quickly resolve the issue. Thanks for your patience, —lynda.com . . .

Blackboard Collaborate Connectivity Disruption (1/29/16) »

We are currently experiencing connection issues with Blackboard Collaborate.   Learning Systems is working with Blackboard Collaborate support to resolve this issue as quickly as possible.  More information will be posted on the Learning Systems blog as it becomes available. We appreciate your patience. . . .

Google Sites Reporting Service Disruption »

Google is experiencing an issue affecting less than an estimated 0.001% of the Google Sites user base. The affected users are unable to access Google Sites. Users are seeing the message "This site has been disabled for violations of our Terms of Service" for a number of Google Sites.  Please check http://www.google.com/appsstatus for updates. . . .

Sanger Hall Network Connectivity Issue (1/6/16) »

UPDATE: January 7, 2016 Sanger Hall power is to back to normal status as of 6:30 PM last night.  All networking equipment is also back online. Customers in Sanger Hall have been experiencing network connectivity issues today due to a power outage in the building. We have not received an update from Facilities Management on a possible timeline for r . . .

LON-CAPA Service Disruption (12/18/15) »

We are currently experiencing connectivity issues with LON-CAPA.  Learning Systems is working with the University Computer Center to resolve this issue. More information will be posted in the Learning Systems Blog as it becomes available. . . .

[Resolved – 12/18/15] WordPress Service Disruption (12/16/15) »

[Resolved - 12/18/15] The VCU WordPress service is again available to the general public. There is no longer an on campus or VPN requirement to access the service. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. Happy Holidays! ________________________________________________________ Earlier this afternoon we took . . .

Echo360 Service Disruption (12/7/15) »

UPDATE: Echo360 connectivity issue has been restored.  We are continuing to investigate the cause of the issue, but all Echo's should now be accessible, and you can resume normal activities in Echo360.. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) if you are experiencing any problems accessing your Echo360. Learn . . .

Blackboard and Bb Collaborate maintenance – Service Interruption Not Expected (12/11/15) »

We have been notified by Blackboard that they will be performing maintenance on Blackboard and Bb Collaborate Filer Database - Friday, December 11th, 2015. Begin Time: Friday, December 11th, 2015 2:00am End Time: Friday, December 11th, 2015 6:00am Affected Users: Blackboard & Bb Collaborate Session Administration System (SAS) This maintena . . .

[UPDATE] Blackboard Service Disruption (11/30/15) »

[UPDATE] Blackboard is now available again. If you continue to experience issues accessing the service, please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu). Blackboard is currently experiencing a service disruption. VCU TS staff is working with the vendor to provide a resolution. We will post updates here as they come available.&n . . .

[UPDATE] Internet Connectivity Issue (11/26/15) »

[UPDATE] This morning, November 30th, Network Services reestablished the Internet connection that presented with issues late last week. This brings the Internet bandwidth available to the VCU community with the full 10 Gb service for Internet connectivity. Staff will continue to monitor the service moving forward. Please contact the VCU helpIT . . .

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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