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Archived Alerts

Network Maintenance Related To Banner Access »

Network Services is performing maintenance Thursday morning, December 8th, 2016, that could impact access to Banner related services. This is unlikely to impact access to Banner but if people do experience a problem in the morning, please contact the IT Support Center at itsc@vcu.edu or 828-2227 for assistance. . . .

Google Reporting Issue with Google Drive »

Google is investigating reports of an issue with Google Drive.  Please visit https://www.google.com/appsstatus for updates. . . .

Banner Upgrade Scheduled For Friday (12/2/16) »

VCU Technology Services has scheduled upgrades for Banner on Friday, December 2, 2016 between 6P.M. and 9P.M. Upgrades will be applied Friday to Production Banner. The system will be unavailable from 6 pm to approximately 9 pm. Following this work, the next Production Banner upgrades will be applied Wednesday, January 4th at 6 pm. Thank you . . .

Hunton Hall Network Connectivity Issue (11/28/2016) »

UPDATE: Network connectivity has been restored. We have detected a network outage at 1110 E. Broad Street, Hunton Hall on MCV campus. Fiber connectivity to this building has been lost. Engineers are working on-site, tracing fiber and testing for faulty equipment. All network communication is currently down for this site. ETA for network connec . . .

Network Maintenance Scheduled For Thursday Morning (12/1/16) »

VCU Technology Services has network maintenance scheduled from 5 a.m - 6 a.m. on Thursday morning, December 1, 2016. During maintenance, there may be an intermittent disruption to Internet and iNOVA locations for 5 - 10 minutes. Network connectivity for data and voice may be affected during this maintenance. Please contact the IT Support . . .

myVCU Portal Maintenance Scheduled For Wednesday Morning (11/30/16) »

VCU Technology Services has scheduled maintenance for the myVCU Portal between 5:30 a.m. and 6 a.m. on Wednesday morning, November 30, 2016. During the maintenance, systems will require a reboot which may momentarily disrupt connectivity to some online resources. Please contact the IT Support Center (828-2227, ITSC@vcu.edu) with any questions or . . .

Email delivery delays possible »

Cisco has advised us of emergency maintenance that could delay some email delivery.  At this time, the one of eight appliances routing mail that had queued email is nearly clear.  Collaboration Services is continuing to monitor. . . .

CloudLock email – “Third Party App Authorization Revoked” »

You may have received an email from no-reply@cloudlock-ops2.com with the subject of "Third Party App Authorization Revoked" since yesterday. CloudLock is a data loss prevention platform used by VCU on its Google Apps environment, and is designed to detect and prevent potential security issues associated with the VCU issued Google Apps accounts. On Mo . . .

Lynda.com Interruptions November 2, 2016 »

We have been notified by Lynda.com that some users may receive the following message when attempting to access Lynda.com.   The situation appears to be intermittent. Linda.com is currently working to resolve the issue. We apologize for the inconvenience and appreciate your patience! Please contact the VCU IT Support Center for more infor . . .

Email Delivery Delayed »

We have been advised of a delivery delay of some emails due to a slowdown on one of the 8 Cisco Cloud Email Security Appliances that scans and routes all incoming email.  Cisco is aware of this issue and has taken steps to assure no further email is queued on this appliance and will clear and route pending mail as soon as possible. . . .

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We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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