Welcome to the new academic year! Through careful planning and lots of hard work over the summer, Technology Services has been instrumental in supporting our students, faculty and staff as another fall semester commences. Whether it was the opening of the new Gladdings Residential Commons, the launch of the new free GRTC service agreement, complianc . . .
I hope everyone is having a great summer and has taken the opportunity to enjoy some time off with friends and family while in the midst of our shared work in preparing for the new academic year. For this month’s entry, I’d like to highlight the results of the employee engagement survey we did this spring as well as feature some development opport . . .
It's almost time to say Happy New Year as we close out Fiscal year 2018 and prepare for Fiscal Year 2019. I extend my thanks to all those in Technology Services working extra hours right now to make sure VCU's fiscal-year-end processing goes well. for this month's update, I'd like to highlight exciting new infrastructure capability as well share a g . . .
Welcome to Summer (and they say we'll have some fun when it stops raining)! For this month's entry, please see a preliminary view of the results of the Division of Administration's annual Community Satisfaction Survey. We also have the next installment of organizational overviews featuring our Application Services group.
2018 Community Satisfaction . . .
I think it might actually be Spring now! For this month's entry, please see some news about continuous improvements to Blackboard, an overview of phishing and how we combat it at VCU, as well as a look at how our Information Security Office is organized.
Preparations are well underway for upgrading the VCU Blackboard System, w . . .
For this month's update, I would like to remind everyone of a key service we can use to help us better understand and manage the ever-changing technology landscape. I also want to highlight an initiative on which we're collaborating with the Office of the Vice President for Research and Innovation. Finally, I will continue to provide more detail on . . .
Happy Almost Spring! For this month's entry, I would like to share updates on two services that are critical to how we access online resources at VCU. I would also like to continue providing more insight into the operational areas of VCU Technology Services with an overview of the University Computer Center.
eID Self-service Password Reset Update
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Happy New Year! For this month's update, I'd like to share some information from our Information Security Office regarding some new vulnerabilities that have created some challenges. I would also like to introduce a new feature, in which over the coming months, I will have each area of Technology Services provide an overview of its function and stru . . .
As we begin to wind down 2017 and prepare for 2018, I would like to take the opportunity to thank everyone on the Technology Services team for their hard work, dedication, and professionalism. We have accomplished much this year and continue to be a critical part of supporting key initiatives at VCU. I also thank my colleagues in other VCU IT organiza . . .
As the holidays approach, along with the possibility of some actual cold weather, I want to share additional information about VCU Technology Services projects and initiatives that we will be working on in December and well into 2018.
Make It Amazing Customer Service (in our case Make IT Amazing):
As previously announced, VCU's Division of Adminis . . .
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What is VCU Technology Services?
We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.