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Faculty Top Hat Training Sessions

Academic Technologies has scheduled several Top Hat training sessions for faculty throughout the summer. These sessions will be led by a representative from Top Hat. Faculty can register for these sessions at https://training.vcu.edu/ (enter keyword: Top).  A link to join the

Gmail New Interface Available May 22nd

Gmail on the web is getting a brand new user interface. VCU customers will find the option to switch to the new Gmail user interface in their settings starting May 22. Simply select Settings – Try the new Virginia Commonwealth

Blackboard System Upgrade is Complete

The Blackboard System upgrade to the Q4 2017 Release is complete. The site was brought back online at 12:30 pm, Wednesday, May 16th, 2018. Tutorials and help articles have been updated and are available in the Technology Services askIT Knowledge Base for

Additional Verification Prompt Coming May 7 to Chrome

Since our organization uses SAML to sign users into G Suite services, starting sometime after May 7th, 2018,

April, 2018 CIO Update

I think it might actually be Spring now!  For this month’s entry, please see some news about continuous improvements to Blackboard, an overview of phishing and how we combat it at VCU, as well as a look at how our

March, 2018 CIO Update

For this month’s update, I would like to remind everyone of a key service we can use to help us better understand and manage the ever-changing technology landscape.  I also want to highlight an initiative on which we’re collaborating with

February, 2018 CIO Update

Happy Almost Spring! For this month’s entry, I would like to share updates on two services that are critical to how we access online resources at VCU.  I would also like to continue providing more insight into the operational areas

Campus Card Services Upgrade Scheduled, March 6-8, 2018

Campus Card Services will be performing a system upgrade to the card application and building access systems March 6-8, 2018. During this time, RamBucks, Meal Plans, Dining Dollars and Housestaff plans will not be available for payment.  Card production, CS

Google Calendar and Resources Have a New Look

Google has redesigned the web calendar including a redesign of conference room (resource) scheduling. Since November, Google’s new calendar has been available to all users. On February 28, all users will be moved to the new calendar when Google removes

Blackboard Upgrade Scheduled for May

The Blackboard System system will be upgraded in May.  Visit our askIT page for more details.

January, 2018 CIO Update

Happy New Year!  For this month’s update, I’d like to share some information from our Information Security Office regarding some new vulnerabilities that have created some challenges.  I would also like to introduce a new feature, in which over the

Google Team Drive Available for Faculty/Staff

Google Team Drives are available for users in the VCU Faculty/Staff domain beginning today. Team Drives can be used for projects, committees, departments, or other team-related purposes, and will be available by request only. Collaboration Services recommends reviewing the information

Google Directory Update – Friday, Jan 12, 2018

On Friday, Jan 12, 2018, Collaboration Services will update the Google Directory to remove the middle initial in the VCU Google domain for faculty/staff. Google does not have a middle initial field, so we have been combining the first name

December, 2017 CIO Update

As we begin to wind down 2017 and prepare for 2018, I would like to take the opportunity to thank everyone on the Technology Services team for their hard work, dedication, and professionalism.  We have accomplished much this year and

New Student Response System (SRS, aka “clickers”)

Top Hat is a cloud-based solution which offers many new features for classroom engagement, is more compatible and functional than our current SRS (Turning Technologies). Students can use their own mobile device, purchase a Top Hat account, and receive credit

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Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.