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OpenText to be retired on March 15th

As promised, VCU will be turning off the OpenText WCMS effective March 15, 2015. Over two years ago, the university acquired the TerminalFour (T4) web content management system (WCMS) as a replacement for the OpenText WCMS.  Since then, Web Services has

January, 2015 CIO Update

Happy New Year!  I have entered 2015 with resolutions aplenty and the optimism of a new year, which is good because we will continue to move full steam ahead on a fair number of IT projects and initiatives (which I

December, 2014 CIO Update

Change continues to be a constant at VCU, and as we look toward the New Year, I am excited for many new things: New space:  We are in the planning stages for making some major changes in the footprint occupied

November, 2014 CIO Update

I recently had the privilege of being a speaker on Career Day at Fox Elementary School in Richmond.  I presented to my daughters’ second and third grade classes on what my job is and how technology is used at VCU. 

Intermittent Filedrop Service

On November 12th we applied a security patch to the Filedrop system and after immediate testing everything seemed to be working fine. In the days following we have heard a few users report that they have experienced intermittent service with

October, 2014 CIO Update

Earlier this month in the Technology Services Fall Divisional meeting, I discussed the primary goals and initiatives that Technology Services is focusing on for 2014-2015.  I would like to reiterate those goals and initiatives in this month’s CIO blog. Goal 1

September, 2014 CIO update

Fall Semester is in full swing here at VCU, as are many important IT projects and initiatives. Over the past year and into the fall, we have continued to invest in our infrastructure to meet the increased demand placed upon

Five fold increase in myVCU mobile viewership

Looking that at the past four Augusts, there has been  a more than 5-fold increase in mobile viewership of the myVCU portal.   With the August 2014 upgrade to a responsive design framework, last month’s 150K+ mobile myVCU viewers were treated to

August, 2014 CIO Update

Welcome to Fall Semester 2014!  To borrow from Dr. Rao’s last blog post: “

July, 2014 CIO Update

As I walk through the crowds of students getting their VCU ID cards, I realize just how quickly the new academic year will be here.  Though we do tend to be able to take some vacation time over the summer,

June, 2014 CIO Update

As we begin the summer, I’m excited to watch the start of construction of the Institute for Contemporary Art, which will be a fantastic neighbor for those of us who reside in TAB, and a reminder of VCU’s continued commitment

VCU Mobile has been updated

VCU Mobile, both the Apple iOS and the Android versions, has been updated. The Apple iOS version includes the VCU Branding standard icon, updated Library link and adds Rider to the existing RamRide application.   The Android version includes the VCU

May, 2014 CIO Update

While it is certainly a little more quiet on campus in terms of number of people here, it is certainly not quiet in terms of campus construction and in terms of IT-related work going on. There has and will continue

VCU TS & SGA Partner For Improved Wireless Network Connectivty

Members of SGA have been working with VCU Technology Services staff to develop a plan for improving wireless network connectivity at VCU. Check out the Commonwealth Times story for details on this partnership and the planned upgrades.

3 more sites are now managed by T4

Three more sites (VCU Libraries, IT Governance and Quest for Distinction) are now being managed by VCU’s Web Content Management System — Terminal Four (T4).   This brings the number of T4-managed sites to 17. To assist areas that want

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.