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Top Hat Training

With the fall semester rapidly approaching, VCU Academic Technologies wants to make you aware of an opportunity for faculty to learn about using Top Hat in their classrooms. A Top Hat representative will be onsite August 20-22 to provide training

Kaltura Classroom is Here!

Kaltura Classroom is here! Click here to learn more.

July, 2018 CIO Update

I hope everyone is having a great summer and has taken the opportunity to enjoy some time off with friends and family while in the midst of our shared work in preparing for the new academic year.  For this month’s

Blackboard Service Interruption Possible – Thursday, July 26, 2018, 2am – 6am

We have received the following notice from Blackboard: Subject: Emergency Datacenter Maintenance – Service Interruption Possible Date: Thursday, July 26, 2018 Time: 02:00am – 06:00am EDT On Thursday, July 26, 2018, between the hours of 2:00 AM and 6:00 AM

June, 2018 CIO Update

It’s almost time to say Happy New Year as we close out Fiscal year 2018 and prepare for Fiscal Year 2019.  I extend my thanks to all those in Technology Services working extra hours right now to make sure VCU’s

May, 2018 CIO Update

Welcome to Summer (and they say we’ll have some fun when it stops raining)! For this month’s entry, please see a preliminary view of the results of the Division of Administration’s annual Community Satisfaction Survey.  We also have the next

Faculty Top Hat Training Sessions

Academic Technologies has scheduled several Top Hat training sessions for faculty throughout the summer. These sessions will be led by a representative from Top Hat. Faculty can register for these sessions at https://training.vcu.edu/ (enter keyword: Top).  A link to join the

Gmail New Interface Available May 22nd

Gmail on the web is getting a brand new user interface. VCU customers will find the option to switch to the new Gmail user interface in their settings starting May 22. Simply select Settings – Try the new Virginia Commonwealth

Blackboard System Upgrade is Complete

The Blackboard System upgrade to the Q4 2017 Release is complete. The site was brought back online at 12:30 pm, Wednesday, May 16th, 2018. Tutorials and help articles have been updated and are available in the Technology Services askIT Knowledge Base for

Additional Verification Prompt Coming May 7 to Chrome

Since our organization uses SAML to sign users into G Suite services, starting sometime after May 7th, 2018,

April, 2018 CIO Update

I think it might actually be Spring now!  For this month’s entry, please see some news about continuous improvements to Blackboard, an overview of phishing and how we combat it at VCU, as well as a look at how our

March, 2018 CIO Update

For this month’s update, I would like to remind everyone of a key service we can use to help us better understand and manage the ever-changing technology landscape.  I also want to highlight an initiative on which we’re collaborating with

February, 2018 CIO Update

Happy Almost Spring! For this month’s entry, I would like to share updates on two services that are critical to how we access online resources at VCU.  I would also like to continue providing more insight into the operational areas

Campus Card Services Upgrade Scheduled, March 6-8, 2018

Campus Card Services will be performing a system upgrade to the card application and building access systems March 6-8, 2018. During this time, RamBucks, Meal Plans, Dining Dollars and Housestaff plans will not be available for payment.  Card production, CS

Google Calendar and Resources Have a New Look

Google has redesigned the web calendar including a redesign of conference room (resource) scheduling. Since November, Google’s new calendar has been available to all users. On February 28, all users will be moved to the new calendar when Google removes

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.