Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

January, 2017 CIO Update

As the New Year comes into full swing, Educause (the primary professional organization for Higher Education IT) has released its Top 10 Issues list for the coming year.  This year’s list and associated materials are particularly helpful in contextualizing our

Schedule a One-on-One Consultation with Learning Systems

If you are unable to attend a workshop, make an appointment for a one-on-one consultation. Open hours are now available for faculty who need help with Learning Systems supported software. If you have questions about teaching with technology or need some

Banner Production Down Friday, January 27 6 pm – 10 pm for Upgrades

Banner Forms and Banner Self Service (eservices) will be unavailable from 6 pm – 10 pm on Friday, January 27 for upgrades.

Respondus Lockdown Browser Webinars

UPCOMING WEBINAR DATES: LockDown Browser Instructor Training Thursday,  Jan. 19 at 3pm ET – Register Tuesday, Jan. 31 at 3pm ET – Register

December, 2016 CIO Update

As we wind down the year 2016, please accept my best wishes for a safe and joyful holiday season and a wonderful 2017!  For this month’s update, I thought I would share information about a project being completed over the

New CAS Redesign

At the start of the 2017 spring semester, VCU Technology Services will be switching to a new Central Authentication Service (CAS) website design. The internet and VCU’s web experience goals have changed since the current design was implemented in 2011.

November, 2016 CIO Update

Fall is in the air, and winter is definitely approaching.  As we prepare for Winter Closing and the new year, I’d like to highlight a couple of initiatives as well as wish everyone a great Thanksgiving. VoiceThread VoiceThread, which replaced

October, 2016 CIO Blog

It is definitely Fall in Richmond with beautiful weather, folks on Hanover getting ready for Halloween, and all of us getting our jackets out again.  Fall is my favorite season, and this year even more so since my beloved Cubs

T4 Version 8

On October 12th, 2016 version 8 of the TerminalFour web content management system was released to the university. Technology Services is currently in negotiations on how to properly migrate sites from v7 into v8. At the moment the plan is

Pubapps Upgrade

This is a notice that on Thursday, October 20th Web Services will be migrating all websites hosted on Pubapps to new Pubapps hardware (Change Management #9001131). This change will go through approval by the Change Advisory Board (CAB) October 13th.

2017 Banner Production Upgrade Dates

2017 Tentative Banner Production Upgrade Dates Banner Forms and eServices will be unavailable at 6 pm on these dates. Duration is contingent on number and size of upgrades/patches. FRIDAY PROD 1/4/17 1/27/2017 3/3/2017 4/21/2017 5/19/2017 6/16/2017 7/28/2017 9/29/2017 11/17/2017 1/5/2018

September, 2016 CIO Update

With the school year in full swing, I thought it might be useful to share with everyone some information put together by Scott Davis, our Director for Application Services, in collaboration with colleagues in Information Security and Technology Support Services. 

Updates to Listserv Subscription Scripts

Web Services is in the midst of a long process of upgrading the servers that make up the Jupiter Web System. One part of the upgrade process is eliminating old insecure scripts. These scripts are used to subscribe people to

MyForms – Upcoming Change

This is a notice that on Thursday, September 29th Web Services will be making a change to MyForms.vcu.edu (Change Management #9001004). The change will add a unique email subject for each email sent by the application so that Gmail does

Add the new VCU Google Academic Calendar to your Google Calendar

There’s a new VCU Google Academic Calendar. The new calendar features automatic updates with the University’s Academic Calendar. The previous VCU Google Academic Calendar has been decommissioned. The new calendar can be added using the steps located here.

Past Alerts

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.