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May, 2017 CIO Update

As we successfully close another academic year and begin to close another fiscal year, the Technology Services team is now beginning to perform various maintenance and upgrade tasks to multiple systems and infrastructures as well as plan for the fall.  Over

Redesigned Interface for VCU’s eLearning Environment

The Learning Systems team just completed the Blackboard upgrade, and you will immediately notice that it looks different. For several years, Blackboard has maintained the same look, and over time it has become very “dated”. The Learning Systems team, within

Echo360 Instructor Education Series

Summer is almost here, and it’s the perfect time to kick back, relax, and prepare for your courses next term! Starting next Tuesday, Echo360 is here to help complement your course delivery with an educational series for instructors, instructor assistants,

April, 2017 CIO Update

For the past week or so, I think I’ve been living in Seattle. However, the sun has made an appearance today and I believe that all of the April showers will in fact lead to May flowers.  For this month’s

March, 2017 CIO Update

It is definitely March, and I have a busted bracket and the start of some spring allergies to prove it.  Earlier this month I had the opportunity to attend another excellent annual ACCS (Association of Collegiate Computing Services of Virginia) conference in Portsmouth.

February, 2017 CIO Update

Compromise of data and IT systems through the use of stolen credentials continues to be one of the top cyber threats faced by our University. A compromise may not only place University information at risk, but can also jeopardize your

January, 2017 CIO Update

As the New Year comes into full swing, Educause (the primary professional organization for Higher Education IT) has released its Top 10 Issues list for the coming year.  This year’s list and associated materials are particularly helpful in contextualizing our

Banner Production Down Friday, June 16 from 6 pm – 9 pm for Upgrades

Banner Forms and Banner Self Service (eservices) will be unavailable from 6 pm – 9 pm on Friday, June 16, 2017 for upgrades.

December, 2016 CIO Update

As we wind down the year 2016, please accept my best wishes for a safe and joyful holiday season and a wonderful 2017!  For this month’s update, I thought I would share information about a project being completed over the

New CAS Redesign

At the start of the 2017 spring semester, VCU Technology Services will be switching to a new Central Authentication Service (CAS) website design. The internet and VCU’s web experience goals have changed since the current design was implemented in 2011.

November, 2016 CIO Update

Fall is in the air, and winter is definitely approaching.  As we prepare for Winter Closing and the new year, I’d like to highlight a couple of initiatives as well as wish everyone a great Thanksgiving. VoiceThread VoiceThread, which replaced

October, 2016 CIO Blog

It is definitely Fall in Richmond with beautiful weather, folks on Hanover getting ready for Halloween, and all of us getting our jackets out again.  Fall is my favorite season, and this year even more so since my beloved Cubs

T4 Version 8

On October 12th, 2016 version 8 of the TerminalFour web content management system was released to the university. Technology Services is currently in negotiations on how to properly migrate sites from v7 into v8. At the moment the plan is

Pubapps Upgrade

This is a notice that on Thursday, October 20th Web Services will be migrating all websites hosted on Pubapps to new Pubapps hardware (Change Management #9001131). This change will go through approval by the Change Advisory Board (CAB) October 13th.

2017 Banner Production Upgrade Dates

2017 Banner Production Upgrade Dates Banner Forms and eServices will be unavailable at 6 pm on these dates. Duration is contingent on number and size of upgrades/patches. FRIDAY PROD 1/4/17 1/27/2017 3/3/2017 4/21/2017 5/19/2017 6/16/2017 7/28/2017 9/29/2017 11/17/2017 1/5/2018

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.