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Intermittent Filedrop Service

On November 12th we applied a security patch to the Filedrop system and after immediate testing everything seemed to be working fine. In the days following we have heard a few users report that they have experienced intermittent service with

October, 2014 CIO Update

Earlier this month in the Technology Services Fall Divisional meeting, I discussed the primary goals and initiatives that Technology Services is focusing on for 2014-2015.  I would like to reiterate those goals and initiatives in this month’s CIO blog. Goal 1

September, 2014 CIO update

Fall Semester is in full swing here at VCU, as are many important IT projects and initiatives. Over the past year and into the fall, we have continued to invest in our infrastructure to meet the increased demand placed upon

Five fold increase in myVCU mobile viewership

Looking that at the past four Augusts, there has been  a more than 5-fold increase in mobile viewership of the myVCU portal.   With the August 2014 upgrade to a responsive design framework, last month’s 150K+ mobile myVCU viewers were treated to

August, 2014 CIO Update

Welcome to Fall Semester 2014!  To borrow from Dr. Rao’s last blog post: “

July, 2014 CIO Update

As I walk through the crowds of students getting their VCU ID cards, I realize just how quickly the new academic year will be here.  Though we do tend to be able to take some vacation time over the summer,

June, 2014 CIO Update

As we begin the summer, I’m excited to watch the start of construction of the Institute for Contemporary Art, which will be a fantastic neighbor for those of us who reside in TAB, and a reminder of VCU’s continued commitment

VCU Mobile has been updated

VCU Mobile, both the Apple iOS and the Android versions, has been updated. The Apple iOS version includes the VCU Branding standard icon, updated Library link and adds Rider to the existing RamRide application.   The Android version includes the VCU

May, 2014 CIO Update

While it is certainly a little more quiet on campus in terms of number of people here, it is certainly not quiet in terms of campus construction and in terms of IT-related work going on. There has and will continue

April, 2014 CIO Update

This month marks the beginning of my second year at VCU.  In this month’s CIO blog, I’d like to highlight some of our successes and achievements and say a little about where we are going from a more strategic perspective.

March, 2014 update

It’s St. Patrick’s Day and snowing, so I’m wondering if I’m still in Chicago.  But I know I’m not because it will be nice this weekend, and I have a team to cheer for in the NCAAs.  In this month’s

VCU TS & SGA Partner For Improved Wireless Network Connectivty

Members of SGA have been working with VCU Technology Services staff to develop a plan for improving wireless network connectivity at VCU. Check out the Commonwealth Times story for details on this partnership and the planned upgrades.

February 2014 Update

Happy February!  My first winter in Richmond has felt a little more familiar than I expected in terms of the weather, with more than a few days of Chicago-like conditions, but thankfully, this will be over soon (or so I’m

3 more sites are now managed by T4

Three more sites (VCU Libraries, IT Governance and Quest for Distinction) are now being managed by VCU’s Web Content Management System — Terminal Four (T4).   This brings the number of T4-managed sites to 17. To assist areas that want

Brandcenter becomes VCU’s 14th T4-managed website

Today, the VCU Brandcenter became the 14th VCU website to be managed by the TerminalFour web content management system.

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.