Technology Services: From our Mailbag
We take the time to respond to our user's questions, comments, and suggestions. Want to submit a question or suggestion? Click the Feedback tab above to get in touch.
A student recently inquired about any security software offerings for mobile devices. VCU Technology Services does not currently offer a mobile virus protection product similar to the Sophos application. Most applications that are web-based use some type of encryption for logging in which secures the log in process at the very least. As with a desktop o . . .
VCU Technology Services received the following comment from a VCU student about network performance:
The internet connection is sub par on a normal basis. The school should invest in faster internet since many classes have online homework and supplementary assignments.
VCUTS has been working on network reliability as referenced on our Spring 2009 Studen . . .
A student wrote to ask when VCU will provide Sophos Antivirus support for Microsoft Windows 7?The current version of Sophos Antivirus that VCU Technology Services provides does work with MS Windows 7 even though it is not officially supported as such by Sophos at this time. The company released an officially support version of Sophos Antivirus for . . .
VCU Technology Services (VCUTS) has received feedback concerning network performance via the VCUTS Help Desk, email, and other communication channels. Keith Deane, Associate Director for Network Services provides the following update:VCUTS Network Services is aware that the VCU data network is currently experiencing intermittent performance issues . . .
Please keep the link to check system status - and make it easy to find. Since email goes down frequently, it is nice to be able to see if there is just no activity on my account or the problem lies with the system. Same with Web access, since I spend much of my day searching Web-based databases.
Thank you for the suggestion. We have had several requests . . .
Is a wireless hotspot one where your laptop will automatically be able to access the internet without the use of a cord?-VCU StudentYes, a wireless, or Wi-Fi, hotspot uses your computer's wireless network adaptor card to connect to the wireless network. There are many standards (a/b/g/n) in use these days. For more information on wireless standard . . .
Greetings to the VCU Community! As many might know by now, we have a new website for VCU Technology Services (VCUTS). If you have not checked it out you should do so after visiting the Mailbag. There is lots of good information at your fingertips in the VCUTS Knowledge Base. One element of the new site is the "Feedback" tab at the top of every pag . . .