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Technology Services

Blackboard System Upgrade is Complete »

The Blackboard System upgrade to the Q4 2017 Release is complete. The site was brought back online at 12:30 pm, Wednesday, May 16th, 2018.

Tutorials and help articles have been updated and are available in the Technology Services askIT Knowledge Base for Blackboard 9.1.

If you discover any issues or have questions concerning Bb or at any time, please submit an online IT Support Center at http://go.vcu.edu/itsc/, email blackboard@vcu.edu or call 828-2227.

Additional Verification Prompt Coming May 7 to Chrome »

Since our organization uses SAML to sign users into G Suite services, starting sometime after May 7th, 2018,... Read the full story . . .

Turning Technologies Support Deadline – May 16, 2018 »

Turning Technologies Support Deadline - May 16, 2018 https://ts.vcu.edu/askit/teaching-and-learning/student-response-system/turning-technologies-information/  . . .

Campus Card Services Upgrade Scheduled, March 6-8, 2018 »

Campus Card Services will be performing a system upgrade to the card application and building access systems March 6-8, 2018. During this time, RamBucks, Meal Plans, Dining Dollars and Housestaff plans will not be available for payment.  Card production, CS Gold, AdminWeb, RamsLaundry, myVCUCard.com, attendance monitoring, and mobile reader services . . .

Google Calendar and Resources Have a New Look »

Google has redesigned the web calendar including a redesign of conference room (resource) scheduling. Since November, Google's new calendar has been available to all users. On February 28, all users will be moved to the new calendar when Google removes access to the old design. Calendar sharing to those outside the VCU domain will also be available. For . . .

Blackboard Upgrade Scheduled for May »

The Blackboard System system will be upgraded in May.  Visit our askIT page for more details. . . .

Google Team Drive Available for Faculty/Staff »

Google Team Drives are available for users in the VCU Faculty/Staff domain beginning today. Team Drives can be used for projects, committees, departments, or other team-related purposes, and will be available by request only. Collaboration Services recommends reviewing the information on the appsforVCU website's Apps page under Team Drive. This will . . .

Google Directory Update – Friday, Jan 12, 2018 »

On Friday, Jan 12, 2018, Collaboration Services will update the Google Directory to remove the middle initial in the VCU Google domain for faculty/staff. Google does not have a middle initial field, so we have been combining the first name and middle initial in the first name field. You may have noticed that a typeahead in Gmail requires knowing the mid . . .

New Student Response System (SRS, aka “clickers”) »

Top Hat is a cloud-based solution which offers many new features for classroom engagement, is more compatible and functional than our current SRS (Turning Technologies). Students can use their own mobile device, purchase a Top Hat account, and receive credit for existing Turning Technology devices. Top Hat is available for use now, and the vendor has de . . .

Available November 13 – A new look and new features to Google Calendar on the web »

Google has redesigned the web calendar similar to the mobile application with a responsive layout that auto-adjusts to your screen size, including a redesign of conference room (resource) scheduling. For complete details go to https://goo.gl/VGHFLe To seek end-user assistance, and to report your Google Apps and other email related issues, please c . . .

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What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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