Submit a Help Request (804) 828-2227 | itsc@vcu.edu
Send us an e-mail
Get help quickly

Call (804) 828-2227 for immediate assistance.

Live Chat Available Mon - Fri, 9am - 4pm Submit a Help Request

Emergency Alerts

Harris Hall SAN off-line due to power outage »

Last night, the storms that rumbled through Richmond affected the Harris Hall computer center.  The Harris SAN which was being used as the production data storage for the www.vcu.edu web server went down.  The Harris SAN came back on line around 8:30 am this morning. Web Services staff pointed the web servers to a backup copy of the web server data a . . .

UCC Cooling Issue »

Tonight, all but enterprise systems will be turned off for a couple of hours while DGS and their contractor address a cooling issue at the University Computer Center.   Hopefully, no action by Web Services will be required to keep the VCU Home Page available.  Plans are in plan in the event that action needs to be taken. . . .

Categories

Our Weblogs

Need Help?

If you need immediate assistance, please contact the helpIT Center at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is VCU Technology Services?

We are responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2016
2015
2014
2013